Lithia Toyota of Missoula
Customer Reviews of Lithia Toyota of Missoula
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Don’t believe the hype
by NA on 12/03/2023Likes = 0 Dislikes [non-permissible content removed] they will up charge. Over priced Vehicle purchased from them leaks and already had to take it back for things. Management would not even see or congratulate us. Charged an extra $500.00… for detail I didn’t even agree to. Still dog hair found everywhere. Promised smoke smell would be gone it’s still there. They just care about your money.
The following reviews are more than two years old. They are not included in the overall rating.
48 sales reviews
Great Salesman
by Meidinger on 07/14/2018Thanks to Scott for teaching us about the Highlander and showing us its features. You took the time with us we needed to pick the right one.Service was great but....
by Jessuah on 05/20/2018updated 05/30/2018Service was great but, the $17,000 truck i bought has a failing cv axle and 2 broken valve stems. So now i have to buy a cv axle and put it in. Les Schwab put valve stems in for free. Service was great, just not happy about cv axle needing… to be replaced.Loving my Tundra
by Rockcreekgirl on 03/15/2018Lithia and it's employee's have renewed my faith in Customer Service. Very friendly. Never felt pressured at all. Professional, to the point, helpful on how to operate the new truck. I would recommend this place to any and all my friends.Smooth Sailing
by Gooddriver8 on 03/06/2018This was our 3rd Rav4 purchase, and our second from Lithia Toyota. Our first was a used one we bought from a friend. We checked pricing in a couple different states and Lithia was the best. From start to finish we were driving our new… Rav4 off the lot in under 4 hours. The whole process was smooth. Thanks!Exceptional deal and service!
by hnwill713 on 01/02/2018updated 01/16/2018I can honestly say that I feel like I got the best deal I could and wasnt pressured for any upgrades or a more expensive car.Great experience
by TheProfessor77 on 12/31/2017We knew what we wanted. Chuck was great, no hassles. When we arrived everything was ready to go. We were driving our new vehicle home in a little more than an hour after we arrived. Great Staff, Chuck made sure that all of our… questions were answered and introduced us to every aspect of the truck. I could not imagined anything better. Thanks Chuck.Great Buying Experience
by MarineSemperFi on 09/19/2017We came in knowing what we wanted and what we would pay for that vehicle. Our salesman worked with us and got everything we wanted. Working with the finance department was a snap. We left with our brand new car and were very pleased all the… way theough the process.Got a Tacoma
by Mr_Tacoma on 08/04/2017updated 08/16/2017Purchasing my new Tacoma was pretty much painless. Salesman was helpful explaining down differences between models. I was originally looking at the access cab but decided that the double meet needs better. Negotiations went well.Definitely satisfied
by sainmattie on 08/13/2017Overall I had a satisfying experience buying my new Camry from Lithia Toyota in Missoula. The staff was friendly, courteous and very proficient at their jobs. It was much appreciated considering how busy my schedule is. Thanks.Top of the Line
by LBUTTERWORTH on 07/02/2017This is the 4th Ford Expedition we have purchased over the past 14 years from Joe Lecoure at Lithia Ford in Missoula, MT. Joe and Lithia are the very best.Montana Souvenir
by Perfect_Games on 06/09/2017Best experience of buying anything. There was no pressure, everything was left up to us and we were given a lot choices of models to choose from.Toyota 4 Runner 2017
by astroclyde on 04/26/2017The day of the purchase was quick easy and painless. I added on extra features and the days following the service did not decline even the the purchase was already made.Feedback
by 66scott on 04/01/2017It was a good buying experience. I didn't feel pressured by staff. The sales people were kind and professional.Purchase of Tacoma
by Larry_K on 03/17/2017We had a wonderful experience and a great salesman, Mike!! Diedre was very helpful and a joy to work with!Excelence of Service
by alanhoy85 on 02/15/2017The sales and Finance team went above and beyond in getting my new 2016 Sequoia. I am very pleased with the service that was provided. I am a 100% disabled veteran and the treated me with the utmost respect Thank youGreat
by Curticej on 10/16/2016updated 10/30/2016Great experience. Salesman was very knowledgeable and helpful.Would never have guessed we'd pick a Ford Escape
by RetiredFossil on 10/20/2016We tend to buy new, or lightly used, then keep a car until its death. We had not been on a car lot for a decade or more. How might I describe our car-shopping experience? Shocking? Mind numbing? Certainly that, and more. We were in… tech-induced comas. I mean, cars these days can parallel park themselves! We went to nearly every car dealership in the area. We test-drove some very nice cars. But, we had a rather specific and unique set of criteria: Get in an out of vehicle without crouching down or stepping up; the seats must be comfortable for long road trips; the tech-package must include navigation and a crystal-clear back-up camera; and, my wife must be happy with the car's simplicity, style and color. Fully 50% of the 2017 SUVs failed our comfortable-seat-criteria. All but one failed the crystal-clear-back-up camera-criteria. That one was the 2017 Ford Escape. The dealer's sales rep, Travis, was knowledgeable but not high pressure. The "closer" (I referred to him as "The Bear") was a rather tall and imposing former football player, who turned out to be a loveable pussy-cat. Even the final "paperwork" was handled very well. All our advance internet research was helpful, but seeing, feeling and interacting with each car turned our initial thoughts on what we'd choose upside down. Never would have guessed we'd end up in a 2017 Ford Escape.Recent purchase of used vehicle
by MikeNielsen44 on 10/10/2016Drew Schmidt was great to work with! He worked very hard to get me into a vehicle I would be happy with and afford. The rest of my sales experience was also great. Steve McClinden was also great to work with through all the closing… papers.A great buying experience!
by Skier57 on 10/06/2016My salesperson was Adam. He was great to work with. He was patient, allowed me to test drive the 2016 Toyota 4Runner, gave me a fair price (and wasn't pushy), and carried through the sale in a timely and professional manner. I love my new… car and highly recommend Adam and Lithia Toyota!Best experience.
by Schalene on 09/02/2016updated 09/14/2016I will definitely recommend the sales staff, it was the most seamless and friendly experience, the best $25K I have ever spent. Thank you Matt and Tony.
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About our dealership
Choosing where you are going to do your business is about more than one thing. It's never just about value, selection, or any other single aspect. Most of the time, it's about a culmination of factors. Our dealership understands this fact and attempts to earn the business of all our Butte and Helena, MT customers by providing excellent service in all areas. Lithia Toyota of Missoula, located at 4001 Brooks Street in Missoula, MT, operates with the knowledge that everything we do is for our customers, whether that be in the sales department, service center, or parts department.
Amenities
- Instant Financing