Lithia Toyota of Missoula
Customer Reviews of Lithia Toyota of Missoula
Don’t believe the hype
byon 12/03/2023
Likes = 0 Dislikes [non-permissible content removed] they will up charge. Over priced Vehicle purchased from them leaks and already had to take it back for things. Management would not even see or congratulate us. Charged an extra $500.00 for detail I didn’t even agree to. Still dog hair found everywhere. Promised smoke smell would be gone it’s still there. They just care about your money.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Great Salesman
byon 07/14/2018
Thanks to Scott for teaching us about the Highlander and showing us its features. You took the time with us we needed to pick the right one.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Service was great but....
byon 05/20/2018
Service was great but, the $17,000 truck i bought has a failing cv axle and 2 broken valve stems. So now i have to buy a cv axle and put it in. Les Schwab put valve stems in for free. Service was great, just not happy about cv axle needing to be replaced.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Loving my Tundra
byon 03/15/2018
Lithia and it's employee's have renewed my faith in Customer Service. Very friendly. Never felt pressured at all. Professional, to the point, helpful on how to operate the new truck. I would recommend this place to any and all my friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Smooth Sailing
byon 03/06/2018
This was our 3rd Rav4 purchase, and our second from Lithia Toyota. Our first was a used one we bought from a friend. We checked pricing in a couple different states and Lithia was the best. From start to finish we were driving our new Rav4 off the lot in under 4 hours. The whole process was smooth. Thanks!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exceptional deal and service!
byon 01/02/2018
I can honestly say that I feel like I got the best deal I could and wasnt pressured for any upgrades or a more expensive car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 12/31/2017
We knew what we wanted. Chuck was great, no hassles. When we arrived everything was ready to go. We were driving our new vehicle home in a little more than an hour after we arrived. Great Staff, Chuck made sure that all of our questions were answered and introduced us to every aspect of the truck. I could not imagined anything better. Thanks Chuck.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Buying Experience
byon 09/19/2017
We came in knowing what we wanted and what we would pay for that vehicle. Our salesman worked with us and got everything we wanted. Working with the finance department was a snap. We left with our brand new car and were very pleased all the way theough the process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Definitely satisfied
byon 08/13/2017
Overall I had a satisfying experience buying my new Camry from Lithia Toyota in Missoula. The staff was friendly, courteous and very proficient at their jobs. It was much appreciated considering how busy my schedule is. Thanks.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Got a Tacoma
byon 08/04/2017
Purchasing my new Tacoma was pretty much painless. Salesman was helpful explaining down differences between models. I was originally looking at the access cab but decided that the double meet needs better. Negotiations went well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Top of the Line
byon 07/02/2017
This is the 4th Ford Expedition we have purchased over the past 14 years from Joe Lecoure at Lithia Ford in Missoula, MT. Joe and Lithia are the very best.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Montana Souvenir
byon 06/09/2017
Best experience of buying anything. There was no pressure, everything was left up to us and we were given a lot choices of models to choose from.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Toyota 4 Runner 2017
byon 04/26/2017
The day of the purchase was quick easy and painless. I added on extra features and the days following the service did not decline even the the purchase was already made.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Feedback
byon 04/01/2017
It was a good buying experience. I didn't feel pressured by staff. The sales people were kind and professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchase of Tacoma
byon 03/17/2017
We had a wonderful experience and a great salesman, Mike!! Diedre was very helpful and a joy to work with!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excelence of Service
byon 02/15/2017
The sales and Finance team went above and beyond in getting my new 2016 Sequoia. I am very pleased with the service that was provided. I am a 100% disabled veteran and the treated me with the utmost respect Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Would never have guessed we'd pick a Ford Escape
byon 10/20/2016
We tend to buy new, or lightly used, then keep a car until its death. We had not been on a car lot for a decade or more. How might I describe our car-shopping experience? Shocking? Mind numbing? Certainly that, and more. We were in tech-induced comas. I mean, cars these days can parallel park themselves! We went to nearly every car dealership in the area. We test-drove some very nice cars. But, we had a rather specific and unique set of criteria: Get in an out of vehicle without crouching down or stepping up; the seats must be comfortable for long road trips; the tech-package must include navigation and a crystal-clear back-up camera; and, my wife must be happy with the car's simplicity, style and color. Fully 50% of the 2017 SUVs failed our comfortable-seat-criteria. All but one failed the crystal-clear-back-up camera-criteria. That one was the 2017 Ford Escape. The dealer's sales rep, Travis, was knowledgeable but not high pressure. The "closer" (I referred to him as "The Bear") was a rather tall and imposing former football player, who turned out to be a loveable pussy-cat. Even the final "paperwork" was handled very well. All our advance internet research was helpful, but seeing, feeling and interacting with each car turned our initial thoughts on what we'd choose upside down. Never would have guessed we'd end up in a 2017 Ford Escape.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great
byon 10/16/2016
Great experience. Salesman was very knowledgeable and helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Recent purchase of used vehicle
byon 10/10/2016
Drew Schmidt was great to work with! He worked very hard to get me into a vehicle I would be happy with and afford. The rest of my sales experience was also great. Steve McClinden was also great to work with through all the closing papers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
A great buying experience!
byon 10/06/2016
My salesperson was Adam. He was great to work with. He was patient, allowed me to test drive the 2016 Toyota 4Runner, gave me a fair price (and wasn't pushy), and carried through the sale in a timely and professional manner. I love my new car and highly recommend Adam and Lithia Toyota!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
16 f350 dually lariat
byon 09/05/2016
They found the vehicle I wanted and got it to the dealership when they said they would.. they were friendly and helpful on the delivery walk through! The truck has alot of power,and very comfortable to drive. I love it!!! Can't wait to road trip and put it to work.. thanks Steve and Luke
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Choosing where you are going to do your business is about more than one thing. It's never just about value, selection, or any other single aspect. Most of the time, it's about a culmination of factors. Our dealership understands this fact and attempts to earn the business of all our Butte and Helena, MT customers by providing excellent service in all areas. Lithia Toyota of Missoula, located at 4001 Brooks Street in Missoula, MT, operates with the knowledge that everything we do is for our customers, whether that be in the sales department, service center, or parts department.