Customer Reviews of Sunset Hills Subaru - St Louis
Review type:
Exceeded Expectations
by StLBluesFan on 12/27/2023
The entire process was allowed to happen at my pace. No pressure. Great experience.
10 reviews
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Exceeded Expectations
by StLBluesFan on 12/27/2023The entire process was allowed to happen at my pace. No pressure. Great experience.Sales at Sunset Hills Subaru
by suesyd62 on 10/25/2023The sales person was excellent, helping me step-by-step buy a car also alone the first time. She and the finance manager took much of the stress of buying a car out of the process.Forester Purchase
by Jake 618 on 05/08/2023This dealership provided the most streamline and efficient buying process. Very happy with the logistics, updates and service from ordering my forester to deliveryCritters in my engine
by SusSubaru on 04/18/2023Some animal nested in my engine compartment and ate threw many wires. They were able to diagnose all problems and provide the necessary documentation for my insurance company.sales representative
by Comfort on 04/06/2023He was very pleasent and helpful finding the Subaru to suit my needs . There was no pressure, which I appreciated.Repeat purchase
by M Burkholder on 03/28/2023I bought a 2023 Subaru Impreza Sport my wife on February 25. I was so pleased I purchased a 2023 Outback Touring XT for myself on March 25.Great job fixing my tires and adding missing interior trim
by UCity Jim on 02/06/2023I was losing air in a few tires and wasn't sure if this was caused by wild temperature swings or other problems. The technicians found a nail in one tire and nothing wrong with the others. They also added some minor trim that was missing… from the interior when I purchased the used car (I didn't notice it but my son did). The cost was very low and I had a loaner car while the work was done. Everyone was very friendly.Sunset Hills Subaru
by Sander, A on 01/23/2023We researched the many dealerships and their availabilities. Sunset Hills Subaru was able to accommodate us; and made our process of purchase very easy.Incredible experience!!!
by Crush101 on 09/24/2022William Mckeen, Johnathon Garcia's and Mark in finance were absolutely phenomenal! I cannot put into words what an incredible experience it was. Johnathon was the first person my wife and I had met and really brought us into the Subaru… family. Due to delivery status, and some scheduled time off William Mckeen took over for Johnathon. The moment he took over he exceeded expectations. He ensured I knew the delivery status on my vehicle when the delivery date got near. Then upon arrival to the dealership to finish up the final paperwork. It was like meeting with an old friend. He shared a lot of his personal experience with the Subaru brand while listening to the excitement of both my wife and I on the purchase of our first Subaru. Mark brought us into his office and discussed financial options and certain coverages we could finance. At first my wife and I figured we wouldn't be able to afford much and would have to go with a standard coverage plan. Subaru has one of the best prices on their coverages. We have our wheels and tires, our windshield, door dings and an extended warranty. When he gave us our price both our jaws hit the floor at how reasonable it was. All in all Subaru may of just got a customer for life! I'm so excited to be the owner of a 2023 Subaru Crosstrek and feel like part of the community already! Thank you!Great experience
by Pirk2022 on 08/31/2022My salesperson, Aaron Smith, at Sunset Subaru was so knowledgeable and friendly, he made my purchase easy. He did not push me to buy a car, but let me take my time to make up my mind. He was also very patient with me as I went through… several changes until I came up with my final decisions. My only negative comment, and it is in no way any fault of the dealer, was the lack inventory due to the nationwide shortages, that did not allow me to see all the available colors my Crosstrek came in.
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About our dealership
Webster Groves Subaru - Your trusted, local Subaru dealer for over 40 years! LOVE. It's Why We've Been Your Subaru Dealer For Over 40 Years
More than just a slogan it has been our way of doing business for over 40 years in the Greater St. Louis Community.
Webster Groves Subaru, located at 7982 Big Bend Blvd in Webster Groves, MO, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the pre-owned car, truck or SUV of your dreams today!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service