INFINITI of Springfield
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Customer Reviews of INFINITI of Springfield
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Going the Extra Mile
by Martinro73 on 09/09/2016Really appreciate the service guys (Nick, JJ and Jesse). I bought some new tires and a mistake was made on a few of the tires that produced some tire noise. Once the guys new about the issue they went the extra mile to not only resolve… the mistake but also dug deeper into the issue and resolved some issues with my wheel bearings which was also causing part of the noises I was hearing. I really appreciate the polite, patient and professional manner in which the guys worked with me to resolve the mistakes. On top this, they went the extra mile to make sure my wheels looked brand new and even did a professional detailing of the interior leaving the car looking new inside and out. Thanks guys...especially Nick. Highly recommend these guys.
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