Dave Sinclair Lincoln St Peters
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Customer Reviews of Dave Sinclair Lincoln St Peters
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The following reviews are more than two years old. They are not included in the overall rating.
24 sales reviews
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Vehicle Service Contract
by slowe1 on 03/19/2014updated 08/05/2025I purchased my used 2007 Chrysler 300C 0n 07/20/2013. My sales man Jim T. Was awesome. He did a great job of answering all of my questions and helping me to find the vehicle that I was looking for. That being said I was the turned over to… the finance department. I am not in the least happy with the service that I received from them. I was asked to come back several times. Being a disabled vet in a wheel chair at the time, I didn't appreciate this at all. I was told that it would be in my best interest to get an extended warrenty on my car because i would be paying on it for a long time. chances are that something would go wrong during the life of the loan. I agreed and was charged an additional $1500.00 for the service contract. after about five months I had found several things wrong with the vehicle and decided to take it in for service. I told the man at the service department not to do any work without calling first because I had very little money. I got called at the end of the day to be told it would cost several thousand dollars to fix my check engine light among other things. I said what the heck for , I have a warranty? I was told that the warranty would not fix anything but a bad thermostat? What happened to the bumper to bumper you may ask? they lied, and you can't tell this from the papers that they give you. all it has is 2 yr/24000 mile Estate marked on it. I was lied to, deceived, and now I can't even get my car out until the 3rd of next month as I only get paid once a month. I am sure they will try and charge storage as well. They didn't fix anything but are charging for checking it? I told them do not do anything without talking to warranty company and letting me know what it was going to cost.Very efficient and professional
by Happy2Drive on 09/11/2013updated 08/05/2025I was sent an advertisement which I normally pay no attention to but my husband insisted I call. I called on night and the next night I was driving off in my new car. They were very efficient and took care of all my car buying needs. It was… a great experience.I found the car I wanted a Lincoln MKX
by BIGGERJOHN on 11/05/2013updated 08/05/2025The sales man was very professional and helpful. This is the third car I bought from Dave Sinclair. I would recommend them to everyone.
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About our dealership
Steven, thank you for sharing your feedback. While we understand that the service of a vehicle can sometimes be hectic and confusing, we are a little puzzled by your review. According to our records, the vehicle in questions was picked up by you and paid for, in full, as of March 19th at 11:32 am and should be in your possession. If there has been any miscommunication about the vehicle, we apologize but to our knowledge the vehicle is no longer at our facility. If you would care to discuss this matter further, I would be happy to speak with you and clear up any confusion you may have. Please contact me with the information provided below. Regards, Terry Overkamp - General Manager Terryoverkamp@davesinclair.com
by dsstpeters on 03/21/2014