Customer Reviews of Ed Napleton Honda St Peters
Review type:
Good dealership
by William on 04/30/2018Bought a 2018 C-RV EX-L Saturday. It was a pleasure to deal with everyone involved. Great price on new car and fair price for my trade. I'll shop with them again.Great Experience
by Jim on 04/24/2018I bought a new Honda Accord at Ed Napleton Honda, it was a great experience. Chris Zulauf was patient, most helpful and informative in our decision making process. Go see Chris if you want the best Honda sales experience!We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Honda CR-V
by Gembaby3 on 04/16/2018It was an amazing experience! I traded in 2 cars and purchased 2 new ones. Anthony was so personable and conscientious to my family's needs. I am so pleased with what finance was able to do for my family as well. Now everyone has… reliable, affordable transportation and I am so very happy!Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! Congratulations on your two new cars! We hope to see you again!
Best Dealer In Town
by Paige101513 on 03/31/2018I would like to thank Chris Zulauf, Brooke and Carmen for making my experience so great. I had a very bad experience at a previous dealer and they made me so happy I could cry. I bought a new Honda Civic hatchback and couldnt be happier.… Thank you!!We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you again for choosing Ed Napleton Honda in St Peters and we hope to see you again!
2018 Honda crv from Randy
by Lakshmy_29 on 03/31/2018Great hassle free experience buying my new CRV from Ed napleton st.peters. Randy was very knowledgeable and helpful and made the car buying experience through Costco auto program a breeze.We're glad to hear you had a great car buying experience with us! If you ever need additional assistance, please let us know!
Good pre-owned buying experience
by DaveB on 03/19/2018I worked with Orlando and felt pricing and options he presented me with were fair. He had nice follow up and was nice to work with. Dave BWe understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda in St Peters and we hope to see you again!
Great
by Mdepriest on 12/30/2017I came here knowing what I wanted and the employees were able to get all my wants and needs into a car for an amazing price. Love this carHello, thank you; we appreciate your feedback! We'll be sure to let the team know about your review and five stars! Please don't hesitate to reach out if there's anything additional we can do for you.
Happy buyer
by MZ on 10/28/2017Tia listened to me as I described what I was looking for and found just the right car for me! Very happy with the service and love my new car!It is great to hear that Tia was so helpful in the purchase of your new car! We are always more than happy to assist you if anything else comes up. Take care!
5 Star Plus
by FranciB on 10/14/2017It was the best experience I've had at a car dealership. Robert was my salesperson and I couldn't have had a better person to help me with my new Honda lease. He's both trustworthy and knowledgeable. I will definitely refer people I know to… him.Thank you for taking the time to leave a review for us at Ed Napleton Honda in St Peters. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Joel Hauk General Manager Napleton Honda
Good experience
by JaneLittle on 10/11/2017I was shocked on how easy it was to purchase my new Honda. Thanks to the staff, I live my new car.Thank you so much for sharing your recent experience with us, Jane! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Thank you
by Jimfry2008 on 08/15/2017I would recommend this dealer to my family and friends. Thanks for all the help with our new Honda Pilot.Thank you so much for sharing your recent experience with us, Jim! We work hard to provide each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Joel Hauk General Manager Napleton Honda
Darwin Cunningham was Awesome!
by Suzgirl on 04/06/2017It's important that I leave a comment this time regarding the purchase of my Honda CRV made through Darwin Cunningham at Napleton St. Peters. I'm not the usual car purchaser from dealerships as I have never liked the experience and pressure… of the process. Of course I am acutely aware of the fact salemen and women earn their commission from sales but I have always felt as soon as I drove on the lot all eyes are on the sale and the sales staff and looking at each other waiting to see whose going to get the deal. That's why this time I chose to look through the site first. Darwin called and had a NO pitch, NO pressure conversation and invited me to come by when I had time PLUS the words "You'd better hurry as this one won't last". When I came in he presented himself exactly as he did on the phone, NO pitch, NO pressure and extremely friendly. What he did was allow me to "take the wheel" on the decision without pushing. That's a rarity in car sales in my opinion. During the test drive he didn't pressure or flip switches or turn knobs saying, "and look at this feature, look what this does" and so on. He let me feel it out for myself. Being a female unfortunately many men, car sales, mechanics, etc. think they have found an easy target but in my case what they have no clue of is that I was raised by a car mechanic and was never allowed to drive a car unless I knew how to repair most things, and I also have a brother who owns his own car lot and has been in sales for many years so, in reality I would consider myself a bit more educated than the average gal on the street and maybe this is why I scrutinized Dawrin a bit closer than most! After the test drive it was a very short time before the deal was done AT MY PACE! And to top it off Darwin delivered the car to my house the next day! He has since checked up and I am ALWAYS happy to take his calls! You can't go wrong this Darwin. Now if everyone had the "Darwin" service I think more people would be less likely to avoid being afraid of the "vulture" syndrome. Thank you Darwin for making my experience so pleasurable! SuzieThank you very much for sharing these comments, Suzie. Wishing you a great day until the next time we meet.
Dishonest and deceptive dealership
by debbiesuek1 on 01/20/2017After paying cash for a 2013 Honda Pilot on Nov. 30 2016, Napleton Honda dealership has still not provided me with the title(Jan. 20). They claim they don't know where it is, and so I cannot license the car. They did provide me with an… expired dealer plate and expired insurance papers and told me to use them on the car and they would pay for any fines if I get caught. I'm not willing to drive illegally. Now they are not accepting my calls or returning my messages. I have filed complaints with the NAPA and the MO Dept. of Revenue.Terrible service
by Kevinkevin on 08/18/2016updated 08/31/2016The most unprofessional car dealership I have ever been toHonda Experience
by SusanLP on 06/19/2016The sales persons were very laid back but helpful. They had good knowledge of the cars and their features and could assist us in making a good fit for our needs. The buying experience went very smoothly and was efficient in the use of… time.Susan, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth, efficient, and knowledgeable car buying experience for you. At Ed Napleton Honda, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best regards, Ed Napleton Honda Team
Good Experience
by Kiran_N on 06/02/2016Overall it was nice working with EdNapleton Honda. The process was smooth for most part. The paper work was done very quickly.Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals. Best, Ed Napleton Honda Team
new car purchase
by thomarg on 05/12/2016updated 05/25/2016sales staff was excellent and took the time to go over the vehicle and answer questions even after closing time,sales staff was excellent and took the time to go over the vehicle and answer questions even after closing timeWe are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Ed Napleton Honda, we value our customers and we look forward to seeing you on your next visit. Best, Ed Napleton Honda Team
Honda Pilot-Schneider
by Soccer88 on 04/19/2016updated 05/05/2016Took care of the whole process. Explained everything throughly. Made sure we were happy with our vehicle after we purchased it. Helped with programing all the bells and whistles.Congratulations on your new vehicle! our staff is a great asset to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. We'll be sure to pass along your praises with them and all of us hope to see you again when the time comes to service your new car. Best, Ed Napleton Honda Team
Awesome Experience
by Alexhien1 on 04/12/2016updated 04/25/2016Matt our salesman was very friendly and knowledgeable about the civic we test drove. He was able to guide us through all the new "gadgets ". Dealing with Matt was very easy because of his excellent people skills. He was one of our reasons… for purchasing the civic.We sincerely thank you for taking the time to write such kind words about our sales team. Matt is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new Honda Civic! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like our Facebook page to stay in the loop with exclusive content and specials. Best, Ed Napleton Honda Team
Great experience again!
by KonnieOhmes on 04/03/2016updated 04/19/2016Ed Napleton's web site was very helpful in narrowing down my search for a new vehicle. We had purchased a CRV from Randy two years ago and decided to return to this dealership because he is very friendly and knowledgeable on the vehicles… you have in stock. The staff is always friendly and helpful during the car buying process and car maintenance after the car purchase.Konnie, We appreciate all of your kind words and thank you for returning to our dealership. It was a pleasure to assist you and please let us know when we can do so again! Ed Napleton Honda Team
Ed Napleton's the BEST
by JoanHearst on 04/01/2016updated 04/07/2016Everyone from the sales person to the sales manager and esp to Craig the finance mgr was excellent. They all answered my questions thoroughly and made sure I understood what I was signing.Joan, we sincerely appreciate your feedback. Each employee is a valued member of the Ed Napleton Honda team and we all strive to provide excellent service! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Ed Napleton Honda Team
Napleton Honda in St. Peters, MO, is the place to find the best and most affordable new Hondas and used cars in the St. Charles area. Family-owned and in business for over 50 years, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again.
Here at Napleton Honda, we care about you and want to do all we can to earn your business. Stop by anytime at 4780 North Service Road, St. Peters, MO 63376 , or give us a call at (888) 458-4136 if you have any questions, concerns or comments.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Congratulations on your new car, William! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!
by napleton_group on 05/02/2018