Dave Sinclair Ford
Customer Reviews of Dave Sinclair Ford
Review type:
Vehicle I was looking for in stock.
Oil Change
by Bsywith3boys on 11/02/2020Very friendly and helpful. I was given information about all safety and maintenance aspects of my car and did not feel pressured to have any work done beyond the oil change.Truck Purchase
by MG_Broz on 09/18/2020It has been 1 week since we picked up our new truck and we love it! I normally do not reach out to dealerships after the purchase but we had so much fun going through the process that I had to send an email. We have bought multiple cars… from Dave Sinclair in the past and obviously have had good experiences with them all however, this time it was a little different. I initially reached out online based on a truck that I had found. Chad Sigsworth (our salesman) immediately reached out and set up a time for us to come in. He answered all of our initial questions and we showed up the next day to see it in person and test drive it. From the start we told Chad exactly what we wanted in the truck and what we could afford/were willing to pay. He immediately said that he would work with us, that he was on our side and that he would do everything he could to make it happen-within reason. Chad did just that. He was a great sport to all of my questions (and I had many) and he had a great sense of humor through it all, which honestly made the entire transaction fun. I mean, who says that stuff. Buying a car is not usually "fun". Chad was honest, transparent and hard-working to make it all happen. We appreciated all of it! We will definitely recommend Chad (and Dave Sinclair) to anyone we know looking for a car because we know he will not disappoint. I do have to mention JR in finance as he was awesome as well. He worked with us and we were able to add a warranty to our financing while still keeping our payment affordable. We slept good that night after we left knowing that we got a great deal on the truck, great financing and that we will be taken care of if we need anything else going forward.2011 Ford Escape
by Anthony on 09/14/2020Took my wife's escape to have oil change, tire rotation, and preventive maintenance work done. Don Kraus showed me what mechanic found that needed replacing and explained job to me. Always know my vehicles are in good hands at Dave… Sinclair. They have the best service dept.Great staff
by Hannaos on 09/14/2020Aaron was very friendly and patient. He did not push me into anything that I didn’t want and was very knowledgeable.No Reply
by krstyb7 on 09/11/2020Spoke to a woman named Jill about a Jeep and she said someone from the dealership would definitely call me back. Waited a week and called again but she wasn't in. However, I never received a call back after leaving a message either. Not… exactly the best customer service.Backup Camera
by Markgravy1 on 09/12/2020The camera went out 2 weeks after I bought the Escape. Took it to Dave Sinclair ford no question they ordered a new one. Installed like they said. Even Offered to give me a car.Service
by Kenneth on 09/05/2020A/C issue. More time and labor required. However, since the Service Rep. (Matt) suspected what caused issue prior to "tearing" into the truck, the part was ordered upfront. I'm sure this contributed to repair being completed sooner vs.… later.2020 F250 Lariat
by Robjudd on 09/04/2020Tommy, Justin, and J.R. were great to work with. Probably one of the easiest car purchases I have done. Everything was smooth and no bs. Highly recommend going there for your next purchase.We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know. Take care!
Jeff Frosch of Dave Sinclair Ford
by Bradley on 08/21/2020He was extremely easy to work with and easy to talk to. He laid everything out and went over all of my options. He was even super patient with me when I had to leave and come back the next day to purchase the vehicle.Reverend Robert Dorhauer
by Toshiba on 08/03/2020Excellent service by keeping me informed and taking care of matters in a timely fashion. I come to the dealership because I trust that nothing will be done without informing me and only if it is a necessary repair. A suggestion to… consider: for several years I drove Buicks from Lou Fusz. They washed the car before returning it from service.Toshiba, your comments keep us motivated and working hard for all our guests! It means so much to us to have earned your trust in our business! As one of our valued customers, we want to sincerely thank you for your business and if there is anything else we can do to assist you, please let us know! Take care!
Service
by Hounddog on 07/08/2020Matt Hackney is the best in the service department he tries to get it done right as fast as he can but the way I see it the communications around there aren’t the best all the time or I am just unlucky!Great buying experience on my new Explorer
by DJVitale on 07/07/2020I've owned 4 other Explorers over 35 years and enjoyed discovering the 2020 Platinum model. Dave Sinclair Ford made us feel like valued customers and helped us find the right vehicle for us. We shopped several other sources but found the… best deal here.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Fantastic service
by T-Gielow on 07/06/2020There is nothing better than to be treated like family. The respect of time, the understanding that repair costs can be expensive and stressful, and the compassion to help in any way possible is what you will get at this dealership. They… go above and beyond because they know your experience matters, not only for return service but also for word of mouth to friends and family. This is how you treat customers.Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Sinclair has great service
by Matt OB on 07/03/2020I have been dealing with Matt Hackney for years and i could not ask for better service or a nicer person to deal with.Matt, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Dave Sinclair Ford
by D Merritt on 06/29/2020Great service and wonderful, friendly staff. I'm glad I chose Dave Sinclair Ford to buy my car. Always a pleasure visiting their dealership. I'd give them 10 stars if it was available.Merritt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dave Sinclair Ford, Inc. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Dave Sin Clair Ford
by CharlotteS on 06/24/2020Nick Crump was my salesman and I was very pleased with the service my family and I received from him. He put up with my father- in-law and dad. He was very patient with us, as I was very indecisive. He was kind and understanding. He showed… me everything I wanted to see and everything I asked for. He was very knowledgeable, and answered all my questions. He was also very dedicated, staying late to make sure I was able to purchase my new 2020 Ford Escape and drive it home the night I looked at it. I would definitely recommend Dave Sin Clair Ford and Nick Crump! I got a great deal and I love my new car, thank you!Charlottes, thank you for your kind review; we are happy to pass along your comments to the team here at Dave Sinclair Ford, Inc.! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Excellent Service ALWAYS
by Phenselin on 06/09/2020I have been patronizing Dave Sinclair Ford for many years now and have never been disappointed. The service department is fantastic, never tries to sell me anything I don’t need and is always friendly and accommodating. I highly recommend… them!!! My vehicle is 8 years old and running perfectly, I am convinced it is because of the service.We always strive to deliver the best service experience so we are glad to hear you found that to be the case. Your recommendation means so much to us and we're happy to have earned it! Feel free to reach out to us if you ever need anything else. Have a fantastic day!
Great Experience
by Melrodgers on 06/02/2020Aaron Jeffers our sales man was great! Very knowledgeable and helpful when it came time to go over the vehicles features ! Definitely will go back to buy our next car from Aaron!Dave Sinclair Ford- Saint Louis,MO
by STLSTRONG on 05/15/2020Car detailed and sanitized for healthcare workers completed. They did a great job cleaning my car which helped me feel safer during Covid 19. Thank You Dave Sinclair for always being there for us! In August I suddenly needed a new car and I… have been completely satisfied with my Ford Escape purchase and services at Dave Sinclair Ford.Hi, we're pleased to hear everything was completed to your satisfaction! It means so much to us to have earned your trust in our business! We hope you continue to choose Dave Sinclair Ford, Inc. for all your vehicle needs! Take care!
Got my Ford Raptor at Dave Sinclair Ford.
by Richard D. on 05/04/2020My first experience buying a vehicle from Dave Sinclair Ford. Aaron Jeffers was a great salesman! Very helpful and attentive but not pushy or obnoxious. I highly recommend Aaron if you are looking for a new car/truck. The whole Dave… Sinclair experience was pleasant .Richard, our Staff works hard to go the extra-mile for our valued guests! Please let us know if there is ever anything else we can do for you! Safe travels!
No problems
by mashamo on 04/04/2020They got me in and out quickly and as far as I can tell no problems. Yes I would go back again.We are happy we could make your experience a positive one! Thank you for choosing Dave Sinclair Ford, Inc., and we hope to see you again soon!
Hello there, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! We are always more than happy to assist you if anything else comes up. Take care!
by Melissa Arellano on 11/05/2020