Dave Sinclair Ford
Customer Reviews of Dave Sinclair Ford
Review type:
Vehicle I was looking for in stock.
by CrustyDog on 01/14/2025Pretty straightforward and we were treated well. Our salesman went out of his way to make sure all our questions were answered. They put the protection package on everything so that wasn't a choice.Dave Sinclair Ford
by Melissa T on 12/26/2021Everyone is very professional and helped with my new buying experience.Go somewhere else
by Jamie1985 on 11/06/2020This was bad from the jump. Tire light was on when they sold it to me. Dog hair for days , after they told me they detail cleaned it. Now, after putting a 1,000 miles the escape , the houses on my housing (coolant) a few of them are bad . I… am now leaking coolant. I bought a 2010 4 yrs prior from schickel ford in the city. Didn't even use my warranty. Replaced one sensor 3.5 yrs later, and recently a belt. Just go elsewhere. Also, when I questioned the inspections they did. I was never provided me paperwork. I did receive my paperwork, a few weeks after I bought the car. The same salesman who purposely put a card on his desk to try and upset me because I complained about the integrity of his work. Once , again. Just go elsewhere.Truck Purchase
by MG_Broz on 09/18/2020It has been 1 week since we picked up our new truck and we love it! I normally do not reach out to dealerships after the purchase but we had so much fun going through the process that I had to send an email. We have bought multiple cars… from Dave Sinclair in the past and obviously have had good experiences with them all however, this time it was a little different. I initially reached out online based on a truck that I had found. Chad Sigsworth (our salesman) immediately reached out and set up a time for us to come in. He answered all of our initial questions and we showed up the next day to see it in person and test drive it. From the start we told Chad exactly what we wanted in the truck and what we could afford/were willing to pay. He immediately said that he would work with us, that he was on our side and that he would do everything he could to make it happen-within reason. Chad did just that. He was a great sport to all of my questions (and I had many) and he had a great sense of humor through it all, which honestly made the entire transaction fun. I mean, who says that stuff. Buying a car is not usually "fun". Chad was honest, transparent and hard-working to make it all happen. We appreciated all of it! We will definitely recommend Chad (and Dave Sinclair) to anyone we know looking for a car because we know he will not disappoint. I do have to mention JR in finance as he was awesome as well. He worked with us and we were able to add a warranty to our financing while still keeping our payment affordable. We slept good that night after we left knowing that we got a great deal on the truck, great financing and that we will be taken care of if we need anything else going forward.Great staff
by Hannaos on 09/14/2020Aaron was very friendly and patient. He did not push me into anything that I didn’t want and was very knowledgeable.No Reply
by krstyb7 on 09/11/2020Spoke to a woman named Jill about a Jeep and she said someone from the dealership would definitely call me back. Waited a week and called again but she wasn't in. However, I never received a call back after leaving a message either. Not… exactly the best customer service.2020 F250 Lariat
by Robjudd on 09/04/2020Tommy, Justin, and J.R. were great to work with. Probably one of the easiest car purchases I have done. Everything was smooth and no bs. Highly recommend going there for your next purchase.We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know. Take care!
Jeff Frosch of Dave Sinclair Ford
by Bradley on 08/21/2020He was extremely easy to work with and easy to talk to. He laid everything out and went over all of my options. He was even super patient with me when I had to leave and come back the next day to purchase the vehicle.Great buying experience on my new Explorer
by DJVitale on 07/07/2020I've owned 4 other Explorers over 35 years and enjoyed discovering the 2020 Platinum model. Dave Sinclair Ford made us feel like valued customers and helped us find the right vehicle for us. We shopped several other sources but found the… best deal here.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Dave Sin Clair Ford
by CharlotteS on 06/24/2020Nick Crump was my salesman and I was very pleased with the service my family and I received from him. He put up with my father- in-law and dad. He was very patient with us, as I was very indecisive. He was kind and understanding. He showed… me everything I wanted to see and everything I asked for. He was very knowledgeable, and answered all my questions. He was also very dedicated, staying late to make sure I was able to purchase my new 2020 Ford Escape and drive it home the night I looked at it. I would definitely recommend Dave Sin Clair Ford and Nick Crump! I got a great deal and I love my new car, thank you!Charlottes, thank you for your kind review; we are happy to pass along your comments to the team here at Dave Sinclair Ford, Inc.! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great Experience
by Melrodgers on 06/02/2020Aaron Jeffers our sales man was great! Very knowledgeable and helpful when it came time to go over the vehicles features ! Definitely will go back to buy our next car from Aaron!Got my Ford Raptor at Dave Sinclair Ford.
by Richard D. on 05/04/2020My first experience buying a vehicle from Dave Sinclair Ford. Aaron Jeffers was a great salesman! Very helpful and attentive but not pushy or obnoxious. I highly recommend Aaron if you are looking for a new car/truck. The whole Dave… Sinclair experience was pleasant .Richard, our Staff works hard to go the extra-mile for our valued guests! Please let us know if there is ever anything else we can do for you! Safe travels!
Mustang purchase at Sinclair Ford
by Happycustmer on 01/17/2020Best vehicle purchase experience I’ve ever had. Without any haggling, got more than I wanted for my trade in, and the lowest price on a mustang I could find.Hello, thank you for your kind words and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Great pricing, bad sales staff
by MissouriGirl on 01/08/2020Great pricing and product. Honestly, the sales staff was an issue that I saw as a means to an end because they had the vehicle I wanted at a good price. The sales staff kept on calling me "young lady" and told me I could "snapchat" my… purchase. They asked if I had ever driven a truck before and why I didn't smile more. The manager seemed genuinely shocked that I would ask several questions about the vehicle itself and the purchase process. While I truly feel that the salesmen had no ill will or malintent, they are clearly woefully ignorant and have institutional, stereotypical roles about gender and age. Just because I am a 35 year old single woman, does not mean I need to be treated with that level of disrespect. My mother accompanied me on the second day and they started talking to her about their personal medical issues, simply because of her age. The staff needs training on diversity- specifically when it comes to gender and age. I felt uncomfortable and what should have been a celebratory experience about the second largest purchase you will make next to a house, was awkward and full of malaise. Additionally, when it came time to the loan part, we had to sit and wait for an hour and were not part of the process, which is unlike any other vehicle I have previously purchased. I want to be part of the experience, seeing what lenders they are using and the interest rates each one offered, rather than sitting in the front, where I had to ask for a bottle of water among the everyday chaos of people coming and going through the front doors. I feel like people could be taken advantage of in that scenario if they did not do research before hand about credit, interest rates, etc. I also was told the vehicle would be detailed and ready to go the next day. When we arrived at the agreed upon time, the vehicle had not even been washed yet, when they had several hours the day before to complete this, which is completely unacceptable. I honestly feel like because the dealer knows they have a product people want, they have forgotten the customer comes first.Our Purchase of 2016 Fusion
by JohnJBecker on 12/11/2019This was my 4th car purchased from Dave Sinclair and it was a pleasant experience as always. Our sales associate Gary Mull was terrific to work with as was Denny Willard the manager. Selection was huge and we found the right car for our… budget. Go there first and you’ll save a lot of time and money. As a retired couple we appreciated the time spent with us and would definitely go back again. Great job Gary! Thank you very much John and Sharon.John, thank you for your kind words and congratulations on your new 2016 Fusion! We're happy to pass along the kind words to Gary, Denny, John and Sharon at Dave Sinclair Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great Buying Experience
by Chandapea on 11/20/2019Cindy Hutchcraf at Dave Sinclair Ford gave me a no nonsense experience that ended it the exact truck and price I wanted. The whole team at Dave Sinclair Ford was professional and respectful. I had a great buying experience I would… definitely go back.Chandapea, thank you for your kind words and congratulations on your new truck! We are so happy we were able to make it a great experience for you! Please let us know if there is ever anything else we can do for you! Safe travels!
New 2020 Explorer
by Silver Fox on 11/16/2019Dave Sinclair Ford was great when we were ready to buy a new car. Our salesman Kevin Sherlock was personable and friendly, no pressure.Silver, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Dave Sinclair Ford - St. Louis, MO
by Sherrie on 11/04/2019updated 11/15/2019My husband and I drove five hours from Arkansas to Dave Sinclair Ford to purchase our 2017 Ford Escape Titanium. Their price was $10,000 less than what we were seeing for the same vehicle in Arkansas and Tennessee. The price was too good to… pass up, hence the drive up. Also, the people who work here make you feel like you are part of their family. We had a great experience and highly recommend you purchasing your next vehicle from them! Our agent, Mike Havicon, was great! If you purchase from them, tell them we sent you so they know how much we enjoyed our experience with them!Sherrie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Congratulations on your new 2017 Ford Escape Titanium! We are so happy we were able to make that drive worth it! We'll be sure to pass along the kind words to Mike! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
PERFECT in every Aspect!!
by MamaBKG on 09/29/2019updated 10/08/2019You couldn't ask for a better person. Mike Crecilius was top notch. He satisfied our every need & request. We were utterly disappointed with Jim Butler Chevrolet and came here. They listened, and empathized with our needs. We will always… return for future purchases with our children as well!Hello, thanks for your praise and kind comments about Mike! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Straight Forward and Welcoming
by Michael on 04/26/2019Had the vehicle ready for me to test drive before I arrived, straight forward purchase for me. No one tried to convince me to find something else or go more expensive. Helped me out and answered all my questions. Great and welcoming… people. Was worth the trip I made.Michael, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
ECOSPORT
by ECOSPORT on 02/06/2019I was referred by a friend, everyone was very kind and helpful. All together quick, prompt service, I was in need of a vehicle due to a collision which was not my fault. Wasnt prepared to be searching for a car much less go through all the… financing. Very kind sales & understood my situation.Hello, we're happy you found our staff to be so supportive during your experience here at Dave Sinclair Ford! If there is ever anything else we can do to assist you, please let us know. Take care!
Hello Melissa, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
by Andy James on 12/30/2021