Customer Reviews of Pundmann Ford
Review type:
The Star Treatment
Great car buying experience
by PeteH111 on 10/27/2023Perfect in every aspect. Car was as advertised no bait and switch tactics like many dealerships! They were friendly,fast, and ready to deal. In and out in less than an hour and a half. Did me right on my old trade no haggling on either end… of the deal. Would definitely recommend to any friends or relatives of mine.Dependability at it's best
by Rocko1958 on 10/17/2023Issues with battery, corrected in a very timely manner. Service is and has been great since the purchase date of my F150 over 7 years ago. Have yet to find any dealership/service department that is as dependable as they are.Knocked its out of the park!
by Jennifer on 10/15/2023This was one of the most peaceful and less stressful car purchases we’ve ever experienced! I will be back if I am ever in the market again!Hi Jennifer, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks for your business! Take care!
Pundmann Ford F-150 Purchase
by Ford F-150 on 10/07/2023A very good experience - good salesman, not aggressive, negotiated professionally and fairly.Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
My 2023 Ford Maverick
by My Maverick on 08/29/2023It is just a good as I thought. It was worth the wait. I put in for this in September 2023. The production was delayed many times because of lack of parts. Eleven months later I picked up my 2023 Ford Maverick. It is a very nice truck. Mike… Pundmann was very helpful from start to finish and continues to do so. I'm having accessories put on after owning it for a week. Mike assisted me picking out how I wanted the truck built. He was very helpful in picking the accessories. Mike also helped me close on the deal and it went very smooth. I recoomend Mike Pundmann at Pundmann Ford.mark k.
by markus1 on 08/28/2023Great over all experience. answered all my questions.Hello, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Wayne Ford
by Wayne Ford on 07/19/2023Service department is always very helpful with questions and advice.👍Wayne, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Pundmann Ford is the best
by debbieH on 07/19/2023Since we bought our 2015 Taurus from Pundmann Ford we have trusted all it's care with Pundmann's capable pros. The service department is fast, the mechanics are knowledgeable and recently we used their body shop, which guarantees the work… for LIFE. I will always go to Pundmann when my car needs anything and the next car I buy will be from PundmannHi Debbieh, thank you for your wonderful response to the quality of service our staff provides! Thank you so much for being one of our valued guests and we look forward to your next visit!
GT 350
by joseph N. on 06/20/2023Our 3rd purchase from Pundmann Ford. Weve always been pleased with the no pressure sales and excellent customer service,Hi Joseph, we're pleased to hear everything was completed to your satisfaction! Safe travels!
Pundmann Ford
by hill93769 on 05/11/2023I just purchased a 2023 Ford Escape ST Line Elite from Eliot Star of Pundmann Ford in St Charles Missouri. I would highly recommend Eliot and Pundmann Ford for not only new car purchases but pre-owned as well. Eliot Star is one of the most… honest, professional and customer friendly salespeople I have ever dealt with and believe me I’ve dealt with many bad ones. Pundmann Ford makes it easy and comfortable to purchase any vehicle without any pressure of unnecessary ridiculous ad-pm’s like so many other high sales tactics that some dealers do. I would definitely intend to purchase other vehicles from Eliot Star and Pundmann Ford of St Charles Missouri. The REAL HOMETOWN DEALERSHIP.2016 Ford FLEX
by Lanny W on 04/27/2023Salesman Wil, knew the product, even though it was used. He was very helpful without being a pushie, smothering salesman, because if so, I would have left the deal ship.Hello Lanny, thank you for taking the time out of your day to tell us about your experience. At Pundmann Motor Company, we value our customers and we look forward to seeing you on your next visit. Take care!
Pundmann Ford
by Mark Fitz on 04/16/2023Salesman Chance was friendly, professional and very helpful with all aspects of sale. And financing guy was informative and easy to work with.Hi Mark, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Great Price
by Appreciate on 04/15/2023I l researched the car on Autotraders and found that Pundmann Ford had what I was looking for and the price was great. Got to the dealer, test drove the truck, met with the finance manager and was on my way in my new truck and it only took… 2 hours. The experience was great and the timing was amazing. I am very satisfied..Buyer of a used vehicle
by JoeFleming on 04/04/2023I was very impressed with all the aspects of buying a car at Pundmenn Ford. The salesman was not pushy, but very helpful. The finance manager was one of the Putmans, and when I came back to get paperwork and wanted to ask the body shop a… question about a paint spot Mike Junior, let me over there and talk to the paint department for me! I will recommend Pundmenn Ford to anyone I know that is looking to buy a new or used vehicleHi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
2013 Chevrolet Taverse
by Stlbluefan on 02/24/2023Great Transaction, Ever thing went very smoothly.barely satisfied
by Kenm2813 on 02/22/2023It took over 5 months for our new truck to come in. We ordered the truck on August 20, it was built on October 26 and we picked it up on February 4. There was no help or explanation other than this is the normal process. If this is… normal I don't know how they can make any money. It also took 4 hours for us to get through purchase process at the dealers. It was a good thing they were having a slow day or the people behind us could have been there all day.Ken, I am sorry that you were not satisfied with the time it took for Ford Motor Company to build your truck. Unfortunately, this is not something we have any control over. I know myself and Chance spoke to you several times about the production of your truck and potential arrival times. We did our best to keep you informed, I am not sure what else we truly could have done. The extended wait time for our finance department was due to the absence of one of our managers for personal reasons. I agree it should have not taken as long as it did but those were the circumstances we had to deal with, I am sorry. If you would like to give me a call to discuss I would be more than happy to speak with you.
Pundmann Ford
by DebannW on 02/16/2023My salesman was Eliot Star. Eliot went above and beyond getting me up to date information and answering all my questions during the buying process. Eliot took his time and showed me all the options and features on my new Bronco. Tim… Pundmann kept me informed during the evolving ordering process. Loran in the finance department explained in great detail the warranty options. The parts department advised me on my accessories and delivered them in a timely manner. The entire Pundmann team was friendly, knowledgeable, and professional.Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Bronco purchase
by Lloyd Reece on 01/02/2023It was a great experience. With all the Bronco holdups and delays from Ford the salespeople kept me informed and did what they could to help move the process along.Hi Lloyd, thank you for leaving such a great review and high star rating. At Pundmann Motor Company, we value our customers and we look forward to seeing you on your next visit. Take care!
Great Experience
by SSperlo on 01/02/2023Everything went very smoothly. Salesman was very friendly and knowledgeable of the 2020 Escape I was purchasing.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Ford F-150 Care Completion
by Rocko1958 on 12/29/2022Was originally told the vehicle could not be taken care of until late January. Was blessed and pleased when it was arranged to have all of the required service items taken care of within a week. I have a great association with a member of… the service staff who understands that even through the clinical/medical/viral hardships that we have all encountered they understand I don't want to have my truck taken care of by any other service facility. Pundmann and only Pundmann!Hi, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Great Experience
by Chris.M on 12/06/2022Wonderful experience! Made it very easyHello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Our motto at Pundmann Ford is "Welcome to the Family". It emphasizes our customer-centric approach to business. We have always treated our customers with the utmost respect and kindness as one would treat their own family members. It's this type of service you would expect from a dealership that has been serving the St. Charles and St. Louis area for over 90 years. Although much has changed in the auto industry since Pundmann Ford first began selling and servicing cars, one thing has remained constant - the customer still comes first.
- Complimentary Coffee
- Shuttle Service
- Rental Car Service Onsite
- Cable Television
- Television
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!
by Savy Robinson on 10/28/2023