Frank Leta Honda
Today 9:00 AM - 6:00 PM
Customer Reviews of Frank Leta Honda
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The following reviews are more than two years old. They are not included in the overall rating.
388 sales reviews
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Excellent Purchase Experience
by bingdai1688 on 04/09/2015Got an accord at 10pm last night. I can not be more satisfied with this purchase. My salesman (Jean Burman) helped me a lot with his knowledge and expertise on a great deal. Thanks a lot!Came home with a Car!
by tammynapoli on 04/02/2015I recently went to Frank Leta to look at a few Honda Pilots I found on their website, I honestly had no intentions of buying a vehicle that day. I just wanted to test drive them and see all of the options they offered. My salesperson RYAN… GROELLER was very low pressure and super friendly - I was very comfortable talking to him and he didn't make me nervous like most high pressure salespeople do. When it came down to the numbers, he and the salesmanager were able to show me exactly what they were offering - I am more of a visual person so seeing it on the computer screen instead of throwing out numbers verbally helped me a lot. I didn't expect to come home with a car that day, but in the end the deal was so good I couldn't pass it up! Ryan is great and I didn't feel pressured at all, which is a HUGE bonus!Five Stars for Chris Saxe and Frank Leta
by AJH94 on 03/27/2015I was extremely pleased with the customer service that Chris provided my girlfriend and I. He made her first car buying experience a fantastic one and I would definitely recommend him and Frank Leta to anyone looking to buy a car!Chris was great
by wldbil on 03/29/2015Chris was great to work with. Good honest person. Made for a great buying experience.Pleased with my purchase
by Kari64 on 03/29/2015I had a very positive experience with Jason Hawkins. He did a good job of balancing my needs with the goals of the dealership. I wanted to pay cash for the car and I sensed that he was being pushed to encourage financing. I didn't want… to finance it and he could tell I was getting frustrated so he very nicely told me he would take care of it. He was patient and answered all of my questions.Frank Leta is great and so is Chris!
by Emma44 on 03/26/2015Frank Leta definitely made my first car buying experience a great one! It was a pressure-free environment and Chris made the process run very smoothly. He was extremely pleasant to work with and I will definitely recommend him and this… dealership to anyone looking to purchase a car!2015 Odyssey
by buildabridge70 on 03/26/2015We purchased a new 2015 Honda Odyssey EX-L from Chris Saxe. The entire process was easy from start to finish. We are thoroughly enjoying our new vehicle. Chris was very knowledgeable from start to finish and made us feel at ease during the… process. We highly recommend Chris Saxe and Frank Leta Honda.Great experience!
by 5penguins on 03/24/2015We bought a 2011 Honda Pilot from Donna at Frank Leta Honda and we couldn't be more pleased! The cars we wanted to see were waiting for us when we got to the lot. Donna was a great salesperson, knew her cars and was honest with us about… our options.Great Experience
by warren90 on 03/24/2015We have been taking our cars here for years because of the great customer service and free goodies in the waiting area. Have always had good luck with the service department and was surprised that after shopping around the prices were not… much higher the your local mechanics. That being said we decided to buy 2 cars here in the last year. Both times were great experiences and using all the tools available on the WWW I was able to get a good price on both and they gave me a great deal on my trade in. Chris Saxe was a lot of fun to deal with and made the experience a nice one. Make sure to look him up!easy to talk to
by kritomang on 03/23/2015Chris was great to work with. Straight forward, and limited back and forth. A comfortable buying experience. Thanks Chris! TomChris Saxe in Sales
by mtp2 on 03/20/2015Chris was very helpful and professional both in prior to and after the sale. Highly recommend !Experience of new car purchase at Frank Leta Honda
by ww2 on 03/21/2015***BACKGROUND*** The buyer ordered a new vehicle at Frank Leta Honda dealership in OFallon Missouri on 1/3/2015, and received delivery on 3/2/2015. The buyer provides this review at the request of the sales person C.S. ***WHAT THE… BUYER LIKED ABOUT THE EXPERIENCE WITH THE DEALERSHIP*** - The sales person is professional, courteous, and pleasant to work with. He kept the buyer informed throughout 2-month waiting period. - The finance/closing person R.W. is professional, courteous, and pleasant to work with. He worked hard to get an excellent finance deal for the buyer. - The price is great Overall price on the car is the lowest among Honda dealers in the region. The dealership honored their agreed-on price from TrueCar.com (with caveat below). The finance rate obtained through the dealership is great. - The dealerships impeccable facility is enjoyable. The facility truly stands out, even in comparison with the luxury brand dealerships in the region. All the staff are friendly and helpful. ***WHAT COULD BE IMPROVE AT THE DEALERSHIP*** - High-pressure sales on after-market package: The general sales manager M.C. imposed a $750 dealer-installed add-on package on the buyer, as a condition to accept the already agreed-on price through TrueCar.com. - High-pressure sales on extra warranty service: The finance person spent over an hour during the closing, trying to sale extra warranty service, despite repeated turn-down by the buyer. - Overwhelming workload on sales person: The sales person had to joggle among several buyers, leading to longer waiting time during the initial visit, and at delivery. - Some glitches on delivery/closing: The buyer had to make a second trip to the dealership to pick up the second key for the car, and a third trip to put on the pin stripes, part of the after-market package.Great Experience
by agaddyship on 03/19/2015We had an excellent experience from start to finish with Tabitha Garcia. She listened to the things that were the most important for us and made sure her recommendations suited our needs. We would certainly recommend Tabitha Garcia and… look forward to working with her again.Perfect Match
by rosalita88 on 03/20/2015We had a fantastic experience at Frank Leta and worked with Frank Strum! We found the perfect Honda odyssey that fit our family of 5 perfectly! Frank Strum was patient, trusting, and made the whole process easy and fun!! Highly recommended!… Also great service and staff, super friendly.Cruising with Chris!
by emjenk4 on 03/13/2015We purchased a new 2015 Honda Odyssey EX-L. Chris Saxe made our buying experience easy and enjoyable! We knew going in exactly how much we wanted to spend and Chris helped us find a vehicle that would work for our budget. We never felt… pressured. The office and showroom are very nice and every staff member we came into contact with was polite and friendly. We highly recommend Frank Leta and Chris Saxe!My Painless Car Purchase
by Macw85 on 03/11/2015Frank Leta Honda was my one and only stop on my search for a new car. I worked with Tabitha and she was great! I got a much better car than what I thought I could afford and she actually have facts to answer your questions- not just a sales… pitch! I was just as impressed with the team who worked to get me the best possible loan. My mind was put at ease when I saw that all my maintenance appointments will be at the same location I bought from and all my oil changes, tire rotations and car washes are free for the next 3 years!Piece of Cake
by kgingrich on 03/08/2015Hats of once again to Frank Leta Honda. This is our second purchase from this dealership and we were so pleased with our sales team rep, Jason Hawkins, and the entire experience. Easy negotiation and we left with the car we wanted with… the price and warranty fitting to our needs.Highly Recommend
by lgingrich on 03/08/2015I loved my experience with Frank Leta Honda, especially our sales representative, Jason Hawkins. This is the second car that we have purchased from them in the last 6 months and would recommend them highly-from initial contact, all the… way through the delivery of our car. We are completely satisfied.Great car buying experience
by ncbrown on 03/05/2015One of the best car buying experiences! Everyone was extremely helpful and Tabitha Garcia worked very hard to get what I wanted. I left there happy and excited about my purchase.I would recommend
by vamsikrishna on 03/04/2015Bought a new Honda Civic 2015. Excellent experience so far. Appreciate Chris(sales).Excellent experience
by saifee on 03/04/2015My experience at frank leta was very good. The sales representative was very helpful in explaining and guiding me through the purchase.
About our dealership
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area