Lou Fusz Chrysler Jeep Dodge Ram
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Customer Reviews of Lou Fusz Chrysler Jeep Dodge Ram
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Sold faulty catalytic converter
by Catalytic on 12/23/2023Was sold a car with a faulty catalytic converter. Engine light went off the next day, 25 miles later. They claimed it was not their responsibility and I bought it as is. They replaced it with the cheapest possible catalytic converter and it… didnt last. The lowest possible dealership.Poor, ready to purchase vehicle for 3 days, they sold it without notice
by Steve on 05/04/2021Sales staff slow to respond & poor at communicating with customer. Was ready to purchase, continually told vehicle wasn't ready, final told vehicle sold."SCAM DEALER- [non-permissible content removed]
by Robert C on 03/31/2021SCAM DEALER- Jerry Harrison and Lou Fusz Dodge Ram said they had a Ram TRX available generated a Purchase Agreement, took a $500 deposit and then said the truck was sold. They then offered a second truck and said that one was sold too.… Refused to return deposit.DO NOT TRUST LOU FUSZ and JERRY HARRISON They will rip you off.I Got a great 2021 jeep Cherokee at a reasonable price
by Mike Wojick on 01/05/2021Friendly customer service very professional I enjoyed Doing business with himDeceptive Practices
by JL on 05/29/2020BEWARE!!! Lou Fusz Jeep should me a 2013 Ford Explorer with a broken A/C. They covered it up and days after buying the vehicle the A/C broke. I returned it and they declined to fix it. Do Not BUY ANY used cars from this dealer, very… unethical. And really could care less about it products. There is no reason for any dealer to sell a car with a broken A/C. I chose to buy Local.(I live down the street) Obviously that decision was a mistake.Does Not Stand by the used Car They sell
by RJBERNER46 on 09/12/2017Bought an 09 Avalanche in early August. While on the way home I turned on the cruise control and it didn't work. Called my salesman who referred me to the service department. Before I could get that problem fixed, both of the automatic… fold in side view mirrors stopped working. I brought that to the attention of my salesman who again referred me to the service department. When I took the vehicle in to be repaired, I was informed they would not fix the mirrors as they weren't covered by the warranty. I lodged several complaints which fell on def ears so I paid to replace the switch for the mirrors which the service department said needed to be replaced. Then I had to have the switch module programmed by the dealer which cost an additional $100. So I'm out $180 and the mirrors still don't work. Contacted the dealer again and they told me to have the issue diagnosed and they would see if it was covered under warranty. That was going to cost me an additional $100 and there was not gurantee the fix was going to be covered. That's when I decided to type this review. All of these issues happened within 3 weeks on purchasing the vehicle and they refused to fix the problem. I WILL NEVER RECOMMEND THIS DEALARSHIP TO ANYONE.Chris Zulauf is an awesome salesman!
by jgardiner03 on 04/04/2012updated 06/10/2025Chris was very helpful in our purchase of a 2009 Chevy Malibu! Our visit was not only pleasant but very informative, Chris is knowledgeable in his work. I will be visiting him again soon to upgrade our minivan!
About our dealership
Thank you for bringing this to our attention. We always want our customers to be completely satisfied with their vehicles and the services we provide. Your experience is important to us; we would appreciate a chance to discuss this with you. Please contact me at your convenience so I can address your concerns. Best, Mark Mercer mmercer@fusz.com
by loufuszcars on 09/13/2017