Mungenast Lexus of St Louis
Customer Reviews of Mungenast Lexus of St Louis
Review type:
Dakota at Mungenast provides a superb car buying experience!
Simply Awesome -- Very Appreciative
by Brian G on 12/17/2022Jason Molina and the Mungenast Lexus staff are exceptional professionals. The process of buying a vehicle from the dealership went so smoothly that I was caught by surprise. Past vehicle buying experiences at other dealerships has been akin… to trying to win a game of Clue. The Mungenast Lexus experience was awesome and I have no problem referring others to purchase a Lexus from them.It's great to hear that Jason and our team took such great care of you! Thank you for choosing Mungenast Lexus and for sharing your experience. Safe travels ahead!
Great Service Department Ever!!
by Felix of Saint Louis on 12/11/2022Hands down, year after year, more than 10 years, the best service I’ve experienced. And, until this year, I’ve haven’t purchased a car from their dealership. I’ve serviced my 2002 LandCruiser for many years. Once I even dropped off my… Mclaren 720s for a car wash. Service specialist are extraordinarily knowledgeable. Well the reason for this is many of them are well over 15 years with Lexus. Probably because it’s a great place to work. Bottom Line. “Happy Employees… Happy Customer Experience” Lexus Mungenast #1Thank you, Felix, for leaving Mungenast Lexus of St Louis a five-star review! We are lucky to have you as a loyal customer, and your trust in our team means the world. It's a pleasure to assist you with your service needs, and we look forward to seeing you again down the road. Until then!
Awesome
by Elfrieda on 10/09/2022Excellent customer service very professional always willing to go the extra mileYour confidence in our team means the world to us! Thank you for choosing Mungenast Lexus of St Louis and for sharing your experience. Drive safely until we see you again!
Great experience
by Steve OBRIEN on 06/23/2022Had a great experience buying a 2018 Lexus 2018. Alex masters was the sales person and was very knowledgeable and friendly. It’s a wonderful facility and I highly recommend this dealershipHi Steve - Congratulations on the purchase of your 2018 Lexus! We are thrilled that Alex and the team gave you a great experience and earned your positive feedback. Thank you for choosing Mungenast Lexus of St Louis!
Great service Mark
by Erick on 05/12/2022Mark did a great job he was helpful and courteousWe will certainly let Mark know you appreciated all his hard work. Please let us know if there is anything else the Mungenast Lexus of St Louis team can do for you down the road. Take care!
Excellent car buying experience.
by Rebecca O on 01/16/2020I found a car I was interested in and sent an online inquiry, it was answered almost immediately, and all pertinent information was emailed to me. I made an appointment with Chad Mayer who had the car ready and waiting, i drove it, loved… it, and bought it in under an hour. I definitely recommend Chad and Mungenast to anyone looking for a new or used car.Steve Zitko is the best!!!!!
by De on 02/27/2018Let me just say that I saw a car that I was interested in and unfortunately it sold the next day. Steve Zitko at Mungenast Lexus told me if he got another one in I would be the first to know. Well with a matter of a couple of weeks he let… me know he had an even better version of the car I was interested in. He provided the information immediately!! I provided the information needed and it took off from there. Steve reached out at the max twice which is unheard of in the car sales world. He knew what he needed and I provided it all immediately. When it was time to come in and sign the paperwork I was introduced to Bric in finance who was just as amazing and professional as Steve!!! I was in the dealership maybe 45 minutes.....yes 45 minutes. Everyone at the dealership was so nice and professional!! Steve Zitko is my New Car Salesman. I recommend him for all of your car buying needs!!! Thanks again to everyone at Mungenast Lexus!! One more thing, the ladies that greet you when you enter are amazing as well!!!!Great Buying experience
by TimJ on 12/08/2017I recently purchase a used vehicle from this dealership and it was worth the 350 miles (each way) !! From start to finish it was one of the best car buying experiences I've had. Our salesman Tim was very helpful about obtaining info about… the car over the phone before traveling there. When we arrived he was very welcoming and easy to work with. Not only were the staff great bu they also have great pricing. They go above and beyond to make sure their customers are very happy from start to finish. I would definity purchase another vehicle from them in the future!Car was damaged
by Derek on 10/30/2017Bought my car from the location and it was a smooth process and they were very accommodating. Problem stems from my first vehicle service. Brought my vehicle in to do my 50,000 mile maintenance and it was done in a timely fashion. On my… drive back from the dealership I noticed two sizeable chips on the inside of my drivers side window which had not been there prior. Called up the dealership and upon explaining my findings they stated there wasn't much they could do, nor did they admit the issue occured under their care. For anyone reading this I would advise documenting the state of your car prior to bringing it in to further prove it was damaged under their care in the event that it is.great service!
by anejamd on 11/09/2010Just bought a Lexus GX 460 from Dave M! Loved the hospitality & the service.. Becky was our sales-person & did a terrific job! The process of purchasing went very smooth... Staff is very friendly & warm! If you're buying a luxury… vehicle, Dave M is the place to get one!!Great Experience
by kickdog on 09/16/2012updated 06/03/2025First class operation that honored all it's commitments. Top notch professional staff that made the process a positive experience.Not a Good Experience
by rixgirl on 08/08/2013updated 06/03/2025Sorry, my previous review was based upon a different dealer NOT Mungenast. Mungenast was the dealer which added $546 to the car price for advertising in addition to $195 for fees. I did NOT buy my car from Mungenast as I felt they insulted… my intelligence. I went to the other Lexus dealer in town & purchased a more expensive vehicle at a lower price.
Miranda, we're delighted to hear that Dakota and the Mungenast Lexus of St. Louis team made your car-buying experience enjoyable and smooth! Thanks for choosing us, and enjoy your new vehicle with the family!
by Mungenast Lexus of St. Louis on 05/01/2025