Customer Reviews of Sapaugh GM Country
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Great service at Sapaugh!
by LTastad on 01/27/2024
Our experience buying our 2024 GMC Terrain was excellent! We come back to Sapaugh time and again because of the honesty and integrity of Rich Konold and Kirk Linderer. Sapaugh is not the closest dealership for us, but it’s always worth the… drive to know we can trust Rich and Kirk to take good care of us. They’re fantastic!
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Oil change
by EdF45 on 07/05/2014everything was as expected, the wait was a little longer than normal but I didn't have an appointment and they were very busy and they told me up front that it would take a little longer than normal. I am always pleased with their service… department. No disappointment yet.Winning over a Ford Lover
by ItalianGirl on 07/04/2014No pressure was applied. Brian was very informative, explaining all features of the vehicle. I did not come in expecting to buy a Chevrolet. Not only did I fall in love with the vehicle, the service I received made me look forward to… working with the dealership. I really was impressed.Good Work on My Car
by DoctorFitz on 06/29/2014The work was done well. It was better than I expected. I even got a good car wash afterwards. I did hear another customer complain about slow service "over two hours to get a tire changed on a Buick Verano purchased from the dealership."Sapaugh - That's a winner!
by Yadi_Fans on 06/19/2014we came in because the recall part we had installed went bad. We read all sorts of bad experiences where other dealerships didn't find the problem right away and people were having accidents because of it. Zack and his team found the… problem right from the start! They were unable to get the part until the next day. My heart sunk as we had Cardinal tickets for that night and my daughter had waited all season for this particular game. Treated with the same class as when we bought the car, Sapaugh gave us a loaner to use until the part came in the next day. We won, the Cardinals won, and Sapaugh remains at the top with their service!!! Thank you and stay classy Sapaugh!Best customer service ever
by jlink1175 on 06/18/2014Best customer service ever. Professional and friendly beginning when you make the phone call to schedule to the cleanliness of the vehicle at the end. I drive 45 minutes out of my way to use your service department.Sapaugh Motors on a rany day in January
by amoniaman on 01/26/2013updated 06/12/2025It was a rainy day on friday Jan 18 when my wife and I stopped to see Dave I. who always seems to have the answers to our car problems. We thought he would not be busy but he was just wrapping up a sale to another customer. When it was our… turn, we told him we needed help with choosing a car for our daughter who was about to turn 16. Without hesitation he showed us the wisdom of passing "moms" 04 CTS w/54k mi on to her and geting a preowned low mileage 2011 CTS to replace it. He had just the right model to satisfy every thing she wanted. While she went for a test ride he showed me a 2012 Enclave he knew I would like. Even tho' the rain was pouring down I loved it, so when the wife returned to his office we decided to purchase both cars. Dave made the process quick & easy.Today our daughter, my wife and I are thrilled with our "new" cars....thanks to the professional help of Dave I. and the staff at Pre-owned Sapaugh Motors department and personal congratulations from Mr Sapaugh himself! We recomend this dealer to everyone who is interested in buying a car (new or used), of any kind.
About our dealership
Here at our Chevrolet dealership in Herculaneum, MO, our customers are our top priority. We're not happy unless you're happy, and we always want to exceed your expectations. Our family-owned and -operated dealership has been proudly serving the local community for more than 30 years, and during our time in business we've learned a thing or two about what our customers like best. When you shop with us, we simplify your experience by offering no-hassle negotiations, guaranteed financing through Sapaugh Credit Union and a 30-day price guarantee with a 3-day/150-mile exchange policy in case you're not fully satisfied. Our courteous and professional team has over 250 years of combined experience in auto sales, and they're always willing to work with you to discuss your unique wants and needs. These perks and our fantastic team have helped us earn the GM Mark of Excellence Award for the last four years.
What sets us apart
If you don't have time to bring your vehicle in for service, we can pick it up and drop it off for you.
Our family-owned and -operated dealership in Herculaneum, MO, tailors the experience to each customer to ensure everyone leaves happy!
We're deeply invested in our community, as Sapaugh Super Center is one of the largest employers in Jefferson County
Our employees give back by volunteering, and we support local schools, too.
Our certified service technicians and service consultants attend frequent trainings so they're always up-to-date on everything Chevy, Buick, and GMC.
Amenities
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish
THANK YOU ! We appreciate your Business and Our staff is committed to providing each of our clients with the best automotive experience! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
by JOSEPH CLEMENS on 01/30/2024