Skip to main content

Bob McCosh Chevrolet Buick GMC

Today 8:00 AM - 6:00 PM

Customer Reviews of Bob McCosh Chevrolet Buick GMC

Review type:

20 reviews
Sort by:

  • Oil change

    5 out of 5 starsby Friendly on 03/14/2025

    Friendly service took care of my truck on time and kept it clean
    • We're glad everything was completed quickly and to your satisfaction!

      by Jeff Miller on 03/18/2025

  • Buying a pleasure

    5 out of 5 starsby Jazzmaz29 on 09/20/2024

    Excellent. Good friendly people. No high pressure tactics. Sensitive to our needs. Patiently worked with our needs.
    • Hi there, thank you; we appreciate your feedback!

      by Jeff Miller on 09/21/2024

  • New new car

    5 out of 5 starsby Abbott LK on 08/18/2024
    updated 08/26/2024

    They were very helpful in making a purchase
  • McCosh GMC

    5 out of 5 starsby Fjg-2024 on 05/22/2024

    Pam is a true professional salesperson.
  • Excellent Service from Salesman

    5 out of 5 starsby GCSD732 on 02/02/2024

    Josh Shaw did a great job when we purchased a new vehicle for my wife.
    • Thank you we appreciate your business!

      by Jeff Miller on 02/06/2024

  • Always Amazing service!

    5 out of 5 starsby JennJenn on 02/28/2023

    Everyone here does an amazing job! Thank you for keeping my little Encore driving like new! :)
    • Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Bob McCosh Chevrolet Buick GMC Cadillac Team

      by Bob Mccosh Chevrolet Buick GMC Cadillac on 03/02/2023

  • Great Buying Experience

    5 out of 5 starsby Will B. on 12/27/2022

    Sales Consultant BRITTANY MAY and Business manager Brian Bailey made our buying experience a pleasant one. Brittany was professional and took the time to explain vehicle options and accessories. I would recommend her to my family and friends. Click to
    • Thank you for this review, Will. We really appreciate you leaving us your input. We are very pleased to hear that Brittany could make your car-buying experience so pleasant. We are glad to hear you are loving your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, The Bob McCosh Chevrolet Buick GMC Cadillac Team

      by Bob Mccosh Chevrolet Buick GMC Cadillac on 12/28/2022

  • Everything from sales and service top notch!

    5 out of 5 starsby Happy Client on 11/02/2022
    updated 11/07/2022

    I have recently purchased a Cadillac XT5 for my wife and my car buying experiences of many cars over the past decades at Bob McCosh have been exceptional. I service my GM cars there for everything and that is why my cars both run and stay looking good. Jason Lang the service manager does a superb job running the department and interacting with customers. Why ruin a good thing by going somewhere else only to regret it.
    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bob McCosh Chevrolet Buick GMC Cadillac Team

      by Bob Mccosh Chevrolet Buick GMC Cadillac on 11/07/2022

  • House wife

    5 out of 5 starsby Gracie Kate on 09/05/2022

    Great experience. They always make me feel welcome, and take care of me. Great job by Bob Mccosh.
    • It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Bob McCosh Chevrolet Buick GMC Cadillac Team

      by Bob Mccosh Chevrolet Buick GMC Cadillac on 09/07/2022

  • Check engine light

    5 out of 5 starsby Wearytravel on 07/28/2022

    On the road for a family reunion from WV to CO when that pesky check engine light came on. The staff was courteous, gave us a complementary ride to and from our hotel and had us on our way by noon the next day. Great people to deal with.
    • Thank you for the feedback, Wearytravel! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Bob McCosh Chevrolet Buick GMC Cadillac Team

      by Bob Mccosh Chevrolet Buick GMC Cadillac on 07/30/2022

  • Repair success

    5 out of 5 starsby jmpuller on 06/22/2022

    My new AT4 Sierra 2500 HD had a little problem on a trip to Colorado Springs, Jenn Perez with Bob Mc Cosh GMC in Columbia Mo got on the phone with Colorado Springs GMC and got me in on a Saturday morning they tried two manual regens that did not fix the problem. We got back to Columbia Mo and Mc Cosh GMC (Jenn Perez) got me in within two days, As soon as they put it on a rack they found the problem with a sensor on the DPF filter that was plugged into the harness but not installed in the exhaust system. Rick Neuner the long time parts Manager for the dealership had the allusive part in stock and I am right back on the road same day! You guy's are Rock Stars in our opinion. I highly recommend Bob Mc Cosh and his stellar team to all!!
    • Jmpuller, thank you for taking the time to leave us a review and for giving us feedback. We're glad that Jenn and the rest of the Bob Mccosh Chevrolet Buick GMC Cadillac service team were able to repair your car to your standards. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Bob McCosh Chevrolet Buick GMC Cadillac Team

      by Bob Mccosh Chevrolet Buick GMC Cadillac on 06/25/2022

  • Outstanding Service

    5 out of 5 starsby Jim Smith on 04/23/2021

    I contacted and received an appointment for my truck maintenance that met my needs. The service staff greeted me promptly and gave me an estimated time to complete the work. The work was completed on time. The cashier did a great job to check me out and remind me about the oil change card program. The whole team did an outstanding job!
  • 4th time visiting

    5 out of 5 starsby Amy mick on 01/27/2021

    I like this dealership! Friendly and knowledgeable workers. I’ve been here a handful of times now. I am always kept up to date on anything that goes on but also they stick to appointment times. I’m not having to wait extra lengths of time to get service done
  • Ref: Tires

    5 out of 5 starsby Eric Foree on 01/16/2019
    updated 01/23/2019

    We found a bluge in our tires sidewall which we had just purchased at Bob McCosh Dealership in November 2018. I sent an email to the dealership during non business hours so they had it first thing the following morning. I was not expecting and was pleasantly surprised to get a live response within about 45min from a representative letting me know they would get us taken care of. M wife was at the dealership as it opened the next day and again was pleasantly surprised the maintenance / service crew got her in first thing. It was found the tire we needed was not available at the moment. Knowing my wife only had our ownly vehicle provided a loaner so she could get to work that day (which she was hardly late for thanks to Bob McCosh staff). My wife’s Buick was fixed ready to go by the end of the business day. I greatly appreciate all those at Bob McCoshs dealership for helping my wife with a smooth transition from arrival to a loaner vehicle and eventually fixing the issue (tire) which was under warranty with such a short turn around and without any hassle. Never had a dealership treat us so well. That kind of service and the vehicle service staff insured our next vehicle will be purchased at Bob McCosh’s dealership!! Thanks, Eric Foree
  • Love this dealership

    5 out of 5 starsby dstroer on 01/11/2019
    updated 01/18/2019

    Pam is always great to deal with. Anything I need or ask she makes happen. She makes the buying process easy and fun!
  • Gm service

    5 out of 5 starsby Hugo524m on 11/19/2018

    Staff was friendly and knowledgeable,work was done in a timely matter would recommend the service department to everyone great job
  • GMC Purchase - BM

    5 out of 5 starsby Kjcornel on 10/25/2018
    updated 11/01/2018

    Overall, I had a very positive experience with this dealership. Everyone was very friendly. The two interactions that I was not completely satisfied with were: 1. During the initial test drive, the salesperson inquired about my decision not to have children while making informal conversation. While I see this as a personal choice where the question had little emotional or mental impact, the same may not ring true for every person. Conversations regarding sensitive information should be approached with more sensitivity. 2. The sales manager went above and beyond to help educate us on programs. We were very appreciative of their assistance. During one instance, however, the manager interjected his personal opinion on our purchase. Whether the sales manager personally agreed with the route our family took to legally register the vehicle was moot point and unnecessary. Aside from those two instances, which I brushed off at the end of the day, I was pleased with my interactions at Bob McCosh. I would also like to extend a special thank you to Brian Jeffries who took special time to explain processes (multiple times). Brian also took care of small details that extended beyond his positional duties.
  • Great job

    5 out of 5 starsby Barry mac on 10/26/2018

    Staff is always friendly and knowledgeable
  • Let the buyer beware.

    1 out of 5 starsby musicman23 on 06/08/2015

    This is an old school Chevrolet dealership, even the layout reminds one of the 1970s. This is very telling if you know what happened to the Big 3 in the 1970s. The myth that they could do no wrong was destroyed. Well McCosh is still living that myth. The attitude that is put forth is that you need to be thankful for them. I never sensed any concern for competition down the road and it is not confidence in product or service. It is conceit, much like the 1970s. Sales techniques are extra high pressure, they always try to get you to sign a quote sheet that if this price can be reached you will make purchase. After problems develop the sales staff switches to lies and guilt in a vain effort to achieve a good rating with the customer sales survey. Financing is a bad joke and they ran my credit multiple times, but only tried to arrange financing once! Financing is more concerned with trying to sell you even more stuff that you do not need (GAP insurance, extended warranty, etc). They tried to sell me a 3rd party extended warranty with the pitch that GM was happy to get my business back... really? I will not be dealing with this dealer ever again. I will drive 30+ miles away to get the vehicle I purchased serviced rather than give this company another penny! If GM does not fix the problems McCosh created, I will not ever purchase another GM product. Yes, they have me that mad. Do yourself a favor and stay away.
  • Great Dealership

    5 out of 5 starsby wrdsr824 on 01/20/2015

    Best place in Columbia to buy a car. Competitive, friendly, no pressure. Vultures don't roost on the hood of your car when you drive in.

About our dealership