Bob McCosh Chevrolet Buick GMC
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Customer Reviews of Bob McCosh Chevrolet Buick GMC
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5 sales reviews
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Great Experience
by satisfied on 07/18/2025Great experience. Courteous and friendly staff. Drove 3 hours to test drive a new 2025 GMC Sierra 2500 AT4X AEV pickup truck and was not disappointed. Appreciate the service and quick deal.Buying a pleasure
by Jazzmaz29 on 09/20/2024Excellent. Good friendly people. No high pressure tactics. Sensitive to our needs. Patiently worked with our needs.New new car
by Abbott LK on 08/18/2024updated 08/26/2024They were very helpful in making a purchaseMcCosh GMC
by Fjg-2024 on 05/22/2024Pam is a true professional salesperson.Excellent Service from Salesman
by GCSD732 on 02/02/2024Josh Shaw did a great job when we purchased a new vehicle for my wife.Thank you we appreciate your business!
The following reviews are more than two years old. They are not included in the overall rating.
4 sales reviews
Great Buying Experience
by Will B. on 12/27/2022Sales Consultant BRITTANY MAY and Business manager Brian Bailey made our buying experience a pleasant one. Brittany was professional and took the time to explain vehicle options and accessories. I would recommend her to my family and… friends. Click toThank you for this review, Will. We really appreciate you leaving us your input. We are very pleased to hear that Brittany could make your car-buying experience so pleasant. We are glad to hear you are loving your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, The Bob McCosh Chevrolet Buick GMC Cadillac Team
GMC Purchase - BM
by Kjcornel on 10/25/2018updated 11/01/2018Overall, I had a very positive experience with this dealership. Everyone was very friendly. The two interactions that I was not completely satisfied with were: 1. During the initial test drive, the salesperson inquired about my decision not… to have children while making informal conversation. While I see this as a personal choice where the question had little emotional or mental impact, the same may not ring true for every person. Conversations regarding sensitive information should be approached with more sensitivity. 2. The sales manager went above and beyond to help educate us on programs. We were very appreciative of their assistance. During one instance, however, the manager interjected his personal opinion on our purchase. Whether the sales manager personally agreed with the route our family took to legally register the vehicle was moot point and unnecessary. Aside from those two instances, which I brushed off at the end of the day, I was pleased with my interactions at Bob McCosh. I would also like to extend a special thank you to Brian Jeffries who took special time to explain processes (multiple times). Brian also took care of small details that extended beyond his positional duties.Let the buyer beware.
by musicman23 on 06/08/2015This is an old school Chevrolet dealership, even the layout reminds one of the 1970s. This is very telling if you know what happened to the Big 3 in the 1970s. The myth that they could do no wrong was destroyed. Well McCosh is still… living that myth. The attitude that is put forth is that you need to be thankful for them. I never sensed any concern for competition down the road and it is not confidence in product or service. It is conceit, much like the 1970s. Sales techniques are extra high pressure, they always try to get you to sign a quote sheet that if this price can be reached you will make purchase. After problems develop the sales staff switches to lies and guilt in a vain effort to achieve a good rating with the customer sales survey. Financing is a bad joke and they ran my credit multiple times, but only tried to arrange financing once! Financing is more concerned with trying to sell you even more stuff that you do not need (GAP insurance, extended warranty, etc). They tried to sell me a 3rd party extended warranty with the pitch that GM was happy to get my business back... really? I will not be dealing with this dealer ever again. I will drive 30+ miles away to get the vehicle I purchased serviced rather than give this company another penny! If GM does not fix the problems McCosh created, I will not ever purchase another GM product. Yes, they have me that mad. Do yourself a favor and stay away.Great Dealership
by wrdsr824 on 01/20/2015Best place in Columbia to buy a car. Competitive, friendly, no pressure. Vultures don't roost on the hood of your car when you drive in.
GMC Sierra 1500
Chevrolet Silverado 1500
Chevrolet Traverse
Chevrolet Tahoe
About our dealership
Hi there, thank you; we appreciate your feedback!
by Jeff Miller on 09/21/2024