Tom Kadlec Kia
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Customer Reviews of Tom Kadlec Kia
Review type:
Optima and Heaven
by LMIV on 08/16/2024
Thursday, 08/15/2024
After analyzing several tire companies websites and as now-replaced OEM Nexen rubber reached its expected/warranted usability and roadway safety, a new set of identical tires began to roll along the American highway… system, centered around Rochester, Minnesota. It’s been a few days since that change occurred and to say the least, I couldn’t be any happier. Indeed, you could equate the sound emanating from these babies while in motion to the magnificent, harmonious, and delightful effect produced by a finely tuned and coordinated orchestral performance.
To take this effect slightly higher now, I feel guilty that I am stealing happiness points from this South Korean, Asia, factory since I am the one who should be paying them for giving me this outermost level of auditive pleasure and ecstasy.
As time changes and things improve, the remaining successful automakers will probably concentrate deeper in the application of technologies that excite the senses and provide much higher levels of physical enjoyment, via the various uses and advantages emerging from their hedonistic products (notice that otherwise fast and efficient transportation benefits might end up at the bottom of this list).
By the way, simultaneously I also changed the synthetic oil and applied chassis lubrication, added Diamon Fusion windshield treatment, and filled out my free Mastercard gift card rebate for US$200, as a complimentary token for Kia America summer tire program participation. Now, with a fresh new motor (resulting from a Kia’s customer satisfaction campaign extremely well implemented and financed to the point of a complete part giveaway), no one could possibly be more elated than me. OK, granted that I tend to abuse my friendship with the various service-dealership department employees by coming up with somewhat extremely unusual graphic materials, but really it’s a step in the right direction, meaning taking fear away from the otherwise apprehensive rough and uneducated masses suffering from countless schemes and unfortunate losses and tragedies. Yeah, my one grain of sand re-construction effort to let everyone reach complete nirvana is well underway…
Finally, I always like to make mention of outstanding workers such as Jason, Greg, and John, among others (Mason was absent do to vacation) this time around...
4 reviews
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Optima and Heaven
by LMIV on 08/16/2024Thursday, 08/15/2024 After analyzing several tire companies websites and as now-replaced OEM Nexen rubber reached its expected/warranted usability and roadway safety, a new set of identical tires began to roll along the American highway… system, centered around Rochester, Minnesota. It’s been a few days since that change occurred and to say the least, I couldn’t be any happier. Indeed, you could equate the sound emanating from these babies while in motion to the magnificent, harmonious, and delightful effect produced by a finely tuned and coordinated orchestral performance. To take this effect slightly higher now, I feel guilty that I am stealing happiness points from this South Korean, Asia, factory since I am the one who should be paying them for giving me this outermost level of auditive pleasure and ecstasy. As time changes and things improve, the remaining successful automakers will probably concentrate deeper in the application of technologies that excite the senses and provide much higher levels of physical enjoyment, via the various uses and advantages emerging from their hedonistic products (notice that otherwise fast and efficient transportation benefits might end up at the bottom of this list). By the way, simultaneously I also changed the synthetic oil and applied chassis lubrication, added Diamon Fusion windshield treatment, and filled out my free Mastercard gift card rebate for US$200, as a complimentary token for Kia America summer tire program participation. Now, with a fresh new motor (resulting from a Kia’s customer satisfaction campaign extremely well implemented and financed to the point of a complete part giveaway), no one could possibly be more elated than me. OK, granted that I tend to abuse my friendship with the various service-dealership department employees by coming up with somewhat extremely unusual graphic materials, but really it’s a step in the right direction, meaning taking fear away from the otherwise apprehensive rough and uneducated masses suffering from countless schemes and unfortunate losses and tragedies. Yeah, my one grain of sand re-construction effort to let everyone reach complete nirvana is well underway… Finally, I always like to make mention of outstanding workers such as Jason, Greg, and John, among others (Mason was absent do to vacation) this time around...Great Service. Will Be Back.
by LMIV on 01/04/2024Thursday, 01/04/2024 The purpose of any business review should be to point out stark deficiencies and/or spectacular accomplishments in their modus operandi, to see if any improvements are possible, compliment their performance, etc., this… main objective is well known by every customer who writes one, I assume. And so, with that premise in mind my first and foremost goal is to clearly post here the extremely high level of service department’s acumen noticed while involved in the achievement of the solution to my possible P1326 scanner error code-related engine failure and subsequent replacement by their knowledgeable mechanics and ancillary staff members. This means essentially, that the motor will eventually vibrate excessively as it rotates causing its overall lack of reliability by seizing and dying (no expert here but this is what I have been able to gather thus far). The problem on this 2017 KIA Optima LX w/approx. 45K driven miles really became apparent when coming back from MSP and just passing the Pine Island exit on USH 52 south on the way to Rochester, Minnesota, USA, the car hesitated and maintained an RPM / Speed of around 2000 /62 MPH, thus having engaged the “limp home mode” whereby the manufacturer eliminates the chance of something catastrophic happening (see above) while still managing to maintain the vehicle in limited operation. Of course, and as indicated above, this wide-ranging problem was dealt with the utmost care and attention to detail in terms of a prompt and complete reassurance that everything was covered by warranty and it was a simple matter of accurately ordering a new motor, getting a complimentary rental (2023 KIA Sorento) via an assigned driver’s agreement, and patiently waiting for the repairs to finish, which only took less than 04 weeks (could have been 02 weeks earlier due to undetected communications problems). Now, during this time there was not a single instance when the type and level of service experienced—from both business and personal standpoints—was less than customary and totally friendly, even to the point that every time I am their customer, I just want to get a job there (I have had one already a few years back). So, all in all, looking forward to my next appointment, checking their new / used car offers via their well-laid out website, etc. Ladies and Gentlemen, everything well done and thank you very much for the newly-reinstalled, fine power plant! Your dedication is surely well appreciated…Not so good
by todd on 05/12/2018We Bought a Kia Soul Recently and we were told they would get us two keys, haven't got them yet.. Also we have a [ we owe ] ticket for 4 new tires of our choice and we told them we were getting 80,oo0 mile tires before we bought the car.… now they only want to give us enough for 40,000 mile tires.Great customer service
by nateowa96 on 03/03/2016updated 03/14/2016The crew at Tom Kadlec Kia made buying a new vehicle easy. Our family mini-van broke down and we needed a car ASAP. We were allowed to test drive a car overnight while our application and preferences were looked at. The next day we made our… decision and drove home in a 2014 kia sorento. Which the whole family loves.
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