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Customer Reviews of Anderson & Koch Ford

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47 reviews
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  • Great service

    5 out of 5 starsby Sgstepp on 07/05/2016

    Service was on top of my service at all times. We went next door to grab a bite and the car was ready when we got back. Much appreciated.
  • F250 Super Duty

    5 out of 5 starsby Wayne12379 on 06/20/2016

    You listened to what my requirements were for the new F250. There was no pressure to buy something different. I received fair trade in values for my vehicles. The new vehicle was delivered within the time stated. Tony, Brian, Bill and Jeremy were great to work with.
  • it was good

    5 out of 5 starsby greensnake on 06/17/2016

    In on time out when needed to be. They always explain what they did and what if anything was found during the safety inspection.
  • Great service.

    5 out of 5 starsby Navajo169 on 05/30/2016

    Our salesman rob was excellent new what he was talking about took care of everything. We love our f350.
  • Wonderful place all around will recommend them to everyone

    5 out of 5 starsby Larsons86 on 05/07/2016

    We bought a used ford escape from them in 2014 and after looking all over for the one we wanted we received a call from Brian the manager with the exact one we wanted and the price was cheaper then anyone else. Recently we had an issue with the windshields wiper motor. My wife went out in the morning to leave for work and the wipers were froze to the windshield and she turned them on and they started to make an heck of a noise so i pulled it apart to find out that the moter had stripped so i called Anderson &Koch Ford in North Branch and t talked to a Rob in parts to order some parts for the wiper system and he was very knowledgeable and ordered me the parts i needed and they showed up that same day whinch was awesome. I picked them up because i was going to do this my self to try and save a few dollar's. Well i thought i was pretty mechanically inclined, maybe 20 years ago so i call back to the dealership and they tell me to bring it in. So when i got there Mark in service was absolutely wonderful and got right on it and they tore it all apart and with cars now a days we cant really work on them anymore Mark had it all back to normal and i made to my appointment i had with time to spear. I would really like to thank everyone at Anderson&Koch Ford for everything from the purchase to the parts and to the service it all went so smoothly and i will for sure buy from them again and i will send everyone i know to them because of the experience i had with them. Thank you Rocky and Angie Larson
  • Great experience

    4 out of 5 starsby Rocky1219 on 04/20/2016
    updated 05/03/2016

    The salesman was very friendly and was not high pressure. He was willing to answer questions and was patient with me even after 3 visits while I was trying to decide. The finance gentleman was friendly and easy to work with.
  • The right place

    5 out of 5 starsby MNWoodsman on 04/20/2016

    On time and done right. Anderson and koch do what they say when. I have no reason to take my truck any place else.
  • Owner Of Car

    5 out of 5 starsby Mannb47 on 04/18/2016

    We got ready to leave the dealership when we noticed a air bag lite on, So I went back in .They took it back to look at it right away. The part they replaced was bad. They ordered a part. I came back a week later and they took care of right away. All is wonderful with me and the dealership.
  • Purchasing a new car.

    5 out of 5 starsby gardener71 on 03/30/2016

    I purchased a 2016 Escape from Tim Luke. He was great to work with. Everyone was very helpful.
  • good service

    5 out of 5 starsby allisca1957 on 03/30/2016

    very fast good service. Would be nice if the dealer ship had a car wash on site.
  • 100% for the customer.

    5 out of 5 starsby ArmyVet3856 on 02/19/2016
    updated 03/01/2016

    Sales and service staff were very helpful, bending over backwards to ensure our experience was outstanding, and that we were satisfied in all respects. I've bought several vehicles at Anderson Koch Ford and have had great experiences each time!
  • Quality Team

    5 out of 5 starsby Gansett9566 on 01/27/2016

    Outstanding skilled professional service on my Ford Ranger. Thank you Curt T. The staff was helpful and knowledgeable. All my questions were answered in a professional manner. A great quality team that Ford should be proud of. I will always buy my new cars and always use the service department for all my vehicle needs. Bob Collins
  • Thanks

    5 out of 5 starsby canadakelli on 01/24/2016

    I love Koch Ford!! They are so great and helpful with all of the my cars service.
  • great service

    4 out of 5 starsby reneejoy67 on 12/29/2015
    updated 01/10/2016

    Very friendly, helpful and very knowledgeable thanks for all you do and most of all not pushy Very satisfied!!!!
  • A job well done.

    5 out of 5 starsby trukster on 01/06/2016

    I had a abnormal situation with my truck with multiple options to rectify. Staff was extremely helpful in explaining the pro's and con's of each option without pressuring me. They respected my final decision and did a fine job completing the work.
  • Ford Edge

    5 out of 5 starsby FordEdge8916 on 12/08/2015
    updated 12/16/2015

    We bought our Ford Edge at Anderson & Koch and are very happy with it. ALL of the staff are excellent. They are professional, personal, friendly and deliver excellent service.
  • Great Service!

    5 out of 5 starsby Fordowner6251 on 12/01/2015
    updated 12/15/2015

    My vehicle was driven into the bay on schedule. A very courteous employee asked if I would like coffee while waiting. A tech came back to show me what needed replacing and promptly fixed my problem. Excellent service. THanks much!
  • They are everything you hope for in a dealer.

    5 out of 5 starsby IntlBanksters on 11/17/2015

    I experienced the usual friendly, prompt service I always receive and Anderson & Koch Ford when using them for service on my 2013 Ford Focus.
  • Great job!!!!

    5 out of 5 starsby 674skyguy on 11/16/2015

    I purchased a 2015 Focus, my salesman was Jeff, he did an excellent job. He was very helpful. In no time at all he put the deal together and the car was ready to pick up when he said it would be. Good service thanks Jeff.
  • Great Service and Friendly Staff

    5 out of 5 starsby ddebil0604 on 11/06/2015
    updated 11/12/2015

    Every time I walk through the door from the first time buying to general maintenance I'm greeted with smiling faces and outstanding service. The GM Brian is personable and pleasant to chat with. I've even met with the owner at the car show they put on. I drive past other Ford dealerships just to come to Anderson & Koch and will continue to do so for all my oil changes and general maintenance.
  • Honest dealer, friendly people

    5 out of 5 starsby cdkrings on 10/13/2015

    We purchased a Ford Focus and from the moment my husband walk on the lot to the moment we left everyone was honest and helpful, especially Tim. We will be coming back.

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