Friendly Chevrolet
Customer Reviews of Friendly Chevrolet
Review type:
Better than expected
2015 Malibu
by farmgirl123 on 12/26/2014updated 01/06/2015Wally was great and did a wonderful job! I love my new car!! I would recommend Friendly Chev and Wally!Great Service and Support
by csanders44 on 12/19/2014updated 01/02/2015In the year and half that I have been coming in for service there is never a long wait and I'm usually in and out in no time. The service guys are very friendly when I pull in and they are quit to come out to vehicle to take care of the… needs of my vehicle.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Patrick Johnson | General Manager
experience
by Tiffanykoivu09 on 12/19/2014updated 01/02/2015Told tim hooper what I wanted and he was right on it and it was fast and easy I'm very happy. Fantastic serviceThank you for your review, Tiffany. We're glad to have Tim on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Patrick Johnson | General Manager
2015 chev impala
by Scottstarnold on 12/19/2014updated 01/02/2015I have bought a few vehicles from you guy's even though Dana wasn't there Jake did a wonderful job and rest of the staff was great and made the experience easy.Thank you for this review, Scott. We really appreciate you leaving us your input. We are very pleased to hear that Jake could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Patrick Johnson | General Manager
Car experience at friendly Chevrolet
by Lisa531 on 12/22/2014It was great!!! Eric Kohler did an excellent job helping us! As well as Greg too! We appreciate all there hard work!Thanks for your outstanding review, Lisa! I'm very happy to hear that Eric and Greg were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Patrick Johnson | General Manager
Great service on 2010 Equinox
by sinktester on 12/19/2014Significant warranty work (piston rings and tranny rebuild!). Took a week; graciously provided a 2014 Equinox loaner while my 2010 was repaired- very nice.Thank you so much for your review! We really appreciate your business and are so happy that our staff could provide great service to you and your vehicle. We look forward to serving you again! Patrick Johnson | General Manager
Great service.
by Jickyjack on 11/19/2014updated 12/09/2014I had a very good experience the only thing that could be improved is the scheduling. I had originally called to schedule service and I was told that it would take 2 weeks. While on the phone I noticed that I could schedule online and I was… able to schedule an appointment the next day so that is what I went with. Other than that it was a very good experience.Thank you so much for your review! We really appreciate your business and are so happy that our staff could provide great service to you and your vehicle. We look forward to serving you again. Take care! Patrick Johnson | General Manager
Body Shop
by MikeandMolly on 11/15/2014updated 12/08/2014Came in for warranty body shop request, added additional paint work, got an immediate estimate from body shop manager. The price was fair and reasonable. Scheduling was easy, everything was done exactly as stated. Great Job GuysMike and Molly, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Patrick Johnson | General Manager
Wheel replace
by RedZ51 on 11/14/2014updated 12/08/2014Gene Lynch, service director, is working to solve a defective wheel condition on my 2014 Stingray. He is treating us like we were treated at Porche but have never been treated at any other GM dealership before visiting Friendly Chevrolet… in Fridley. He has shown skill, knowledge and just as important, a sense of caring for us as customers.Hello and thank you for your kind words! Gene is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Patrick Johnson | General Manager
Malibu service
by Mtaft on 11/14/2014updated 12/08/2014The service here is always amazing, they get you in and out as fast as possible no matter how busy they are!!!!!!!!!Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs. Take care! Patrick Johnson | General Manager
excellent experience at friendly chevrolet in fridley, mn
by jasons174 on 11/14/2014updated 12/08/2014excellent experience with your dealership. mike meyer was fantastic. very thorough, patient, answered all my questions and made me feel welcome. will recommend. thanks for a great experience.Jason, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Mike was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Patrick Johnson | General Manager
Satisfied Customer
by Todd1991 on 11/05/2014updated 11/21/2014Everything was taking care of with ease. From the car rental, to notifying me on what was being taking care of & when it would be ready.Todd, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Patrick Johnson | General Manager
Great service, no pressure
by ravenwolfe on 11/17/2014My interaction with Friendly Chev was fabulous. Chris Taylor was my sales person and could not have been more knowledgable or personable throughout the process. I went from a purchase to a lease and had lots of questions. The entire… Friendly Chev team were very patient with me, answering my questions and explaining any issues I had. I felt like they wanted to sell me a vehicle but did not pressure me too much to do so. I was able to buy what I wanted, when I wanted with the confidence that they are there to help me through any problems that might arise. This is my third vehicle from Friendly Chev and I am still 100% happy. Thank you!It was a pleasure to read about your third car buying experience at our dealership. Congratulations on your car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Chris was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Patrick Johnson | General Manager
chev 2011
by gaylesecrist on 10/15/2014updated 10/27/2014I was greeted promptly, advised what probably would be done to remedy my problem and given a courtesy ride home. When the car was complete, they called and were here within 15 min. to pick me up. I was impressed.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Take care! Patrick Johnson | General Manager
Lobdell Cruz
by globdell3058 on 09/29/2014updated 10/10/2014Margie and Tim took excellent care of us. We were shown the car we were interested in and taken for a test drive where features we didn't even know were included were explained. My wife commented on how clean the everything was. The ease… of setting up the financing was impressive. I also like the oil changes included and will have this dealer perform them. Love the car!Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Margie and Tim's efforts have made the difference in your car buying experience, and they are a valuable team members, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Take care! Patrick Johnson | General Manager
Recall work on 2009 Malibu
by LollyPop6 on 10/06/2014The people who helped me were indeed FRIENDLY. The car was ready in the expected time that I was advised. I was able to wait in the comfortable customer lounge, sipping coffee and eating popcorn!Thank you for using our service department and the kind words about our dealership. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Take care! Patrick Johnson | General Manager
2014 Chevy Cruze
by Britn_birch512 on 10/06/2014Chris Taylor was very pleasant to work with. He answered all of my question in a timely matter and provided me an option that was affordable and fit my situation the best. Love my new Chevy CruzeI am happy to hear that your time spent with Chris was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new Cruze! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Take care! Patrick Johnson | General Manager
Friendly Chevrolet
by Im_Todd_F on 09/10/2014updated 09/25/2014Did a great job fixing my car. My only complaint: They said it would be done my noon. I didn't get my car back till 4:00. I still wont take my vehicles anywhere else but friendly.Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Patrick Johnson | General Manager
Out-of-Towner needing immediate assistance
by DawnMKo on 09/03/2014updated 09/24/2014Mike N. is phenomenal! He is professional, friendly, and understanding of the circumstances I faced as an out-of-towner from Milwaukee needing assistance...and not understanding my car. :-) I had several others who came forward and were… very helpful. I was really impressed with your dealership. Thank you, thank you!Thanks for your outstanding review, Dawn! I'm very happy to hear that Mike was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Patrick Johnson | General Manager
Friendly Cheverolet
by SYCKS on 09/03/2014updated 09/24/2014Tom B. was very friendly and informative. He gave us additional time even after closing to make sure I was comfortable with my car and all the operations. We would purchase from him again.I sincerely thank you for going out of your way to write this review about our dealership. We are pleased that your vehicle purchase experience with Tom was so positive. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. We look forward to seeing you again. Patrick Johnson | General Manager
Best new truck buying experience
by jrnelson122 on 09/15/2014I stopped in to get the oil changed in my 2011 Silverado that I purchased from you less than a year ago. I had also just received an email from Will McKissic about truck month. I took a quick stroll through the lot and found the exact truck… I wanted. I went in and talked with Will about it. He ran the numbers and we were able to get it close to were I was comfortable. While I was waiting for the paperwork to go through, everyone in the dealership was nice and friendly. Jake who I knew from accessories last time, took a few minutes out if his day to discuss my new truck with me. Also Joe was very helpful in helping me pick out my new tonneau cover and step bars. I will definitely be back to by my next vehicle from Will.Thanks for this nice review! Will, Joe and Jack truly know their stuffs. We make sure that all of our employees are knowledgeable and courteous and they will be glad to hear you were able to perceive that. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. We work hard to process everything as quickly as possible. Feel free to come back and visit if you have any further needs. Take care! Patrick Johnson | General Manager
Chevrolet Silverado 1500
Chevrolet Equinox
Ram 1500
Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Wally was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Patrick Johnson | General Manager
by friendlychev on 01/07/2015