Suburban Chevrolet
Customer Reviews of Suburban Chevrolet
Review type:
Exceptional Experience
by Kerri B on 06/03/2024
Our experience at Suburban Chevrolet was exceptional from start to finish. We recently purchased a Tahoe, and Ethan was our sales associate. From the moment we stepped into the dealership, Ethan's friendly demeanor and prompt attention made… us feel welcome. He demonstrated an impressive depth of knowledge about the Tahoe and took the time to guide us through its features, ensuring we fully understood what we were purchasing.
Ethan's thoroughness and responsiveness stood out throughout the entire process. He patiently addressed all our questions and concerns, making the entire purchasing experience smooth and stress-free. It was evident that he genuinely cared about finding the perfect vehicle for us, and his dedication was truly appreciated.
In addition to Ethan, Ben, the sales manager, was also instrumental in making our experience positive. Ben was helpful and easy to work with, further enhancing our satisfaction with Suburban Chevrolet.
Overall, we highly recommend Suburban Chevrolet to anyone in search of a new vehicle. With Ethan's exceptional service and Ben's support, we felt confident in our purchase decision. We look forward to returning to Suburban Chevrolet for our future vehicle needs. Thank you, Ethan, Ben, and the entire team, for exceeding our expectations!
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The following reviews are more than two years old. They are not included in the overall rating.
111 reviews
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Volt tech Mark & Tim are great !
by Chris on 04/23/2019The experts on Volt technology and service !oil change
by cabinboy on 03/31/2019less than half hour wait for oil change. quick and easy. thank!!Great Service
by Tyler on 03/29/2019Perfect all the way aroundoil change
by turkmn on 03/17/2019everything was good except i was very disappointed that they did not give me a car wash on a normal winter day second time i been in there and not got a car washWell Done
by Dave on 03/14/2019I was contacted by Reed Willemsen after I was disappointed with a service I received. Reed listened to my concern and took corrective actions to make the situation right. I applaud the dealership and Reed for taking the extra step to make… things right. I will be going back to Suburban Chev for future service and will consider buying my next car there.Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!
Fast
by Troy on 02/24/2019My rear-view camera stopped working turns out the fuse box was bad and power was not getting back to my rearview camera and backup lights I found out that they have the second or third largest Parts Warehouse so of course they had the fuse… box on hand even though I was given a loaner car I only had it for three hours before my truck was done that's insane I thought for sure I was going to be an all-day process service advisor was awesome and friendly I can't ask for anything better than thatGreat job
by RoseAnna on 02/05/2019updated 02/11/2019Professional repair done in reasonable timeHi, thank you so much for the positive review! Thank you again for leaving us this response!
Great experience
by MJ on 02/01/2019Everyone made my experience wonderful. Everyone was very knowledgeable and treated me very well.MJ, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Followed Through
by TerryMcg on 01/16/2019Suburban Chev staff followed through on making sure my car was taken car of with a few minor scratches and a small dent in the window trim. I purchased the car knowing of these small issues and they took care of it for me as promised. Very… happy with the outcome. Will be back here to buy another car someday.Terry, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great service form start to finish
by Paul on 01/04/2019The experience we buying a car from Suburban Chevrolet was exceptional from start to finish. Ryan the sales manager was personable and professional in helping us through the process from my initial phone call until the keys were in our… hand.Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for choosing Suburban Chevrolet and we hope to see you again.
Great Experience
by NBurke on 01/02/2019James at suburban chev was great to work with all around. We were looking for a car for our soon to be 16 year old and James found us the perfect solution. He was great through the entire buying process.Wow, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
2 thumbs up
by carlannlvy on 12/21/2018Billy and Steve were great to work with, And will definitely tell all my friends about the great service they do for me!Thank you! Your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Suburban Chevrolet
Worked with me
by Brian on 12/17/2018I have a 19 year old truck. I appreciated the forthright way the service rep worked with me to prioritize what I needed done.Brian, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Yay!
by Schmidt on 12/12/2018Our Salesman Corey Minion was an all around great guy. Answered all our questions, not pushy and very helpful. Everyone we worked with was very knowledgeable and nice.We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
I don’t know what this is
by Tom on 11/22/2018updated 11/30/2018All the staff was terrifically helpful especially Chad who got me in right away with a tire problem. It was fixed along with other things. Made my dayBought an Equinox
by Equinox on 11/20/2018We had a very good experience with everyone involved in the purchase of our Equinox and trade in of a SuburbanExceptional once again
by STLang on 11/12/2018Another exceptional service visit at Suburban Chevrolet.New Car Purchase
by Macsail on 11/05/2018Excellent dealership, positive buying experience.Thank You!!!
by TODD on 10/30/2018I worked with the team at Suburban Chevrolet to assess my battery problem and install a new one without an appointment. This was an emergency and I appreciated their help and responsiveness. I could not be happier.GREAT SERVICE EVERYTIME
by JB on 10/22/2018Suburban Chev is the real deal for customer care and servicePaint defect
by Edmonds.com on 09/20/2018updated 09/28/2018Great job
Ford F-150
Chevrolet Silverado 1500
Chevrolet Traverse
Ford Explorer
About our dealership
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Complimentary Car Wash
- Television
- Vending Machines
Languages Spoken (2)
- English
- Spanish
Thanks for taking the time to leave us this information about your recent visit. Take care!
by subcollection on 03/22/2019