Customer Reviews of Walser Nissan Coon Rapids
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Prompt and Courteous
by Robert on 04/22/2023Thanks to Molly and Blake at Walser Nissan of Coon Rapids for making a lease of a new vehicle a pleasurable experience.I would give the team a 10/10.
by Asif Mehmood on 03/20/2023I would give the team a 10/10, especially Cassia and Carl. I walked into the Walser Nissan Coon Rapids dealership to compare options with another brand I had looked at the previous day. My intention wasn't to purchase a car at this point… since I was still surveying; however, I drove out with one. Cassia, Carl, and the rest of their team did a great job with the trade-in, and I felt special at every step of the process. It took about five hours to complete the transaction, including a demo on the road and all the paperwork for financing. In helping and prioritizing my needs, the team went beyond the call of duty on the last day of the week, which is highly commendable. I'm very happy with the upgrade I bought, and Cassia's follow-up and extra help after the weekend were both very impressive.Best Car Buying Experience Ever at Walter Nissan Coon Rapids!
by Cheryl Nelson on 04/01/2022I had the best car buying experience I've ever had at Walter Nissan Coon Rapids. I planned to visit a few dealerships but started with Walter Nissan first because I was interested in the Rogue. I met with Sean Burkett and highly recommend… him. He listened to what I wanted to see and drive and I never felt pressured into anything. Buying a vehicle seemed daunting to me, but Sean put me at ease. I found a Rogue I loved and decided there was no need to visit other dealerships. I like how Walter Nissan does business and am impressed with the first-class service I received. I'm a customer for life and highly recommend them.Cheryl, this is so exciting to hear. Thank you for sharing your experience with us. I am very happy to hear that we were able to put you at ease and make the process easy for you! We appreciate your business.
Hello, anybody home?
by Brian on 08/18/2018updated 08/24/2018I'm not going to tell Walser-Nissan on how to run their business, but if you have a couple looking at a vehicle (Q50/used) for 5-10 minutes, go out and greet them. We were clearly interested in the car, but surprised that the sales force… just stood and watched us. It shouldn't be that difficult to go outside on a sunny day and ask if we had any questions. Instead, we left. I genuinely felt that we were going to buy the car from the looks on the outside. Just turned off from the lack of reception on a car that was located closely to the main building. Yes, I could have gone to them, but was already turned off.Pleasurable car buying!
by Geraldj on 01/14/2018What a awesome team. I went in and Carl Haider made it fun and painfree. I love Walser's model and process. Found the perfect vehicle for me. Thanks Carl & Walser, you have a happy customer!Traded in a BMW for a Nissan Murano
by Jan on 09/30/2017My husband and I just had a fantastic car buying experience with Adam Johnson. He was very calm and patient with us, and performed every aspect of the car buying purchase himself. The price of the vehicle was clearly noted in the… windshield, and he was able to get us a quick and reasonable price for our trade in. Typically, we eventually get shuffled onto the finance manager after being approved for a loan, but not this time. Adam took care of this personally. He did everything himself, and offered to give us as much or as little information as we wanted regarding a Nissan Murano. We have purchased countless vehicles during our lifetime, and Coon Rapids Nissan employs an excellent sales associate, ADAM. I highly recommend him to anyone buying a new or used vehicle!Horroble Experience
by Rich on 08/29/2017This dealer is horrible, we had the car for just shy of 4 weeks and then they said our financing did not go through, the finance guys here are [non-permissible content removed]. I have filed a complaint with the MN Attorney General, and… Ramsey police department. The finance guys lied numerous times. once it is past 10 business days the car is the customers, financing is their issue, they lied about that, they also lied about us having to return the car. Police said it is ours and nothing that they can do except go to court where they would loose. We did turn the car in as we got a much better deal and honest financing from Morries in Brooklyn Park. This place is a fraud and they are going to be exposed by the Attorney General and police for who they truly are. Don't give them your business if you want honest and decency. If you want lies and sleaziness , which is Ramsey police department quote, then this is the place for you.Wade aka leasing master
by Valerie on 07/31/2017One word, Orgasmic! From the very beginning Wade was very attentive, asking me detailed questions to make sure that my every need (in a vehicle ) was met. All jokes aside Wade did a great job listening and getting me the perfect vehicle… for my mother in law. I also want to give a shout out to Nick McDonald because signing the paperwork was the climax of my day. lol Thanks Guys, ValerieGreat experience!
by ES on 07/31/2017We had a wonderful experience purchasing our new car. Wade was very helpful and we will definitely be buying another car from him in the future!2017 Nissan Murano Lease
by Andrea on 07/03/2017Bit of a delayed review due to working two jobs, my mother and I originally went to the Coon Rapids Nissan dealership simply for an oil change on my 2013 Nissan Murano. I was not terribly satisfied with the deal I got from Cornerstone,… originally, as my car had a sealing issue on my driver's side headlight that would freeze in the winter (they suggested that it would just "go away" when I first got it. It never did). Then, my battery failed the test before I went to pay for the oil change. Everything was building up all at once, stress and financial wise. Then I began looking into another option, with the help of two very kind and helpful sales personnel: first, Josh Martin. Second, Jacob Hermann- who finished the deal with our newer vehicles. I was able to trade in my 2013 Murano and get a brand new 2017 Murano, on a lease of course. My mother as well. This saved me the trouble of fixing the Murano I had got from Cornerstone and figuring out how to pay for it. Without what was just a humorous suggestion that developed into reality- with the help from Josh Martin and Jacob Hermann, of course, this would have never happened and it makes this dealer worth every visit. -Andrea KneenBest car shopping experience
by LahllyR on 06/17/2017I went in on Monday afternoon not really sure of what I wanted in a car . Scott Youmans was beyond helpful in helping me find something that fit my needs .He went above and beyond to explain the Nissan Rougue and made sure I was aware of… everything this car had to offer . Since I couldn't make a decision that day I agreed to come in that Friday to continue to look, Scott made sure someone was ready for me when I arrived at Nissan . Josh Martin was such great help when I came in on Friday , he never pressured me I to anything , instead he made sure that I left with a car I really loved . There is no words to describe the amazing service I received from both Scott and Josh .New Nissan Rogue
by Steve on 05/13/2017updated 05/22/2017We recently leased a new Nissan Rogue with the help of Kegan Taylor and the Sales Managers at Coon Rapids Nissan. I started out looking for a nice used vehicle for my wife who doesn't drive a lot of miles. Kegan listened to my needs and… suggested leasing a vehicle which gave me 3 years of factory warranty plus free oil changes. We really felt comfortable at the dealership with no pressure to buy today for some special incentive most dealers try to intimidate you with. I liked the way the staff educated us on the Rogue and took the extra time to show us all the features. I would highly recommend you seek out Kegan Taylor for honest knowledgeable expertise and tell him I sent you.Great Experience!
by BrendaG on 05/12/2017I had a great experience with Coon Rapids Nissan! Wade in sales and Nick in finance did a great job finding me the vehicle and financing I needed. They were great to work with! I love my new Rogue and I will definitely refer my family and… friends. Thank you!! Brenda G.I love my Rogue!!
by alissa on 04/11/2017I have been searching for a car for a while now to fit my active needs and Josh M. was able to look around and find a forester that was in my price range with everything that I asked for! When I went in to test drive the car, a Nissan Rogue… came through that was in my price range as well and I ended up falling for the car. Since Josh was a tad busy the day that I came to look at the cars, Wade G. stepped in and was also there to help with any questions that I had and test drove both cars with me. The next day, I came back and purchased the Rogue! both Josh M and Wade G. were super easy to work with -- I would definitely go back there :)Fantastic service
by Bridgetsolomon on 12/14/2016We went looking for a car around closing time on a Friday night, knowing that we expected to get rushed service and annoyance but Josh H Was super great to work with! he was very knowledgeable about the car but yet kept the casual feel with… it. He was very relateable and talked openly. Everyone was quick and efficient but not pushy or rushed. And then our car was ready to pick up but the floor mats hadn't come in yet, josh offered to let us still take the car home and then bring the floor mats to our home so we didn't have to drive an hour back the next day...talk about service!! Only thing we thought negatively on the experience was that it seemed when you spend twenty grand on a car that it should not come with an empty tank, but even with that we were very happy with how smoothly the whole process was.Excellent Experience Tyler rocks
by Ricker2016 on 05/13/2016updated 05/25/2016Tyler made my car buying experience so simple. He had a tremendous amount of knowledge on the vehicle that I wanted to purchase. Tyler did not pressure me on buying and gave me lots of options. I can not express enough the great experience… that I had with Tyler and the finance manager. Truly a great team and experience.Great overall service
by Skgrant24 on 01/14/2016My experience at Coon Rapids Nissan was quick straight forward and I have the suv I want. Well, the one my wife wanted, after all it is her new car! As someone looking for a car with questionable credit I assured my self the process… would be a headache, but of course it was flawless. Wade somehow, again had the car that suited us, as if he knew we were coming. He even had it running! So, if you're perusing vehicles at Coon Rapids Nissan I encourage you to visit with Wade Gilbertson, I've bought every car I've owned since 2008 from him and will do so as long as he is in the industry. Thanks Wade! And of course Nick was a great help as well!My 2013 Nissan Altima
by LouieG614 on 10/28/2015I found Coon Rapids Nissan during a search on CarFax for a used Nissan Altima. They had three available in my price range, meeting my requirements. Called and talked to Tyler Chambers setting up an appointment for the next day. Tyler was… great. He listened carefully when I talked about why I was changing vehicles and what I was looking for. He was friendly and knowledgeable. Meeting with Dan Frick and Nick McDonald sealed the deal. Got good trade-in value, friendly service, and consistently good service from all three. Love my new car and I would recommend this dealership.Great buying experience!
by AmyHendley on 07/29/2015Scott Youmans found the perfect vehicle for me - love my 2011 Nissan Murano. I received a very fair trade in value for my Rogue which I also loved, but it was time for something a little bit bigger. Scott was very helpful in explaining… the available add-ons that the Dealership offers including their lifetime powertrain and wrap warranties and other protection packages so that I could decide which would be best for my needs. He was very patient with questions about features on the car and was knowledgeable about setting them up. I would definitely recommend Scott to help with anyone's car purchase at Coon Rapids Nissan. Thanks, Scott!Wade Gilbertson is knowledgeable, patient and thorough!
by jmoran29 on 07/19/2015I bought my Nissan Sentra a week ago, this is my second from coon Rapids Nissan! I have been to other dealerships in my life, and I can honestly say I do not feel like a dollar sign here. I felt welcome, and like I am among family and… friends. I have never felt nervous or pressured here. All the people who work here make it feel like a comfortable and caring environment. I was so lucky to have Wade Gilbertson, again help me get my second car from coon Rapids Nissan. He's is Not the stereotypical car salesman! No creepiness, pressure,dishonesty, pushyness, or games with him! He is extremely knowledgeable of Nissan vehicles; answered any and all of my questions with ease and confidence, cleared up any confusion on my end (wrap insurance, how the Sentra is different then the Versa). Listened to everything I needed, and my price range, and delivered! Before I drove off the lot he explained/showed me how everything in/on my new car works, car is a Huge step above my old car. The process from start to finish took a little over 5 hours, and the entire time he was honest, patient, and communicated ( no sitting around alone wondering) everything that was going on with the process. Andrew in financing was wonderful as well, he did a spectacular job at keeping me in my targeted payment range and also explained everything to me! During the waiting period Wade held conversation with me, which really helped settle the stress. I was treated like a friend, not just a paycheck. That is why I will be going back to Nissan when the time comes for another car, and I will be refering others too!!Outstanding salesman and exceptional service
by NicoleE1979 on 06/04/2015I can honestly say it was the best car buying experience I have ever had! Terry Small took such great care of us from start to finish. I even had my younger daughter with and he treated her with the same respect, and was engaging in an… often lengthy process. She loved him too!! I will continue to buy my cars with Terry at Coon Rapids Nissan, and refer all my family, friends, coworkers, and anyone who is looking to buy a car to Terry. He was fabulous! He also took the time to sync my phone to the cars bluetooth (I would have never figured that out on my own) and explain all of the features of my new Nissan Pathfinder. I cannot say thank you enough to the best salesman I've ever worked with!!
About our dealership
At our dealership, you’ll find a solid selection of new Nissan for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Nissan technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts.
Make your way to Walser Nissan Burnsville in Burnsville today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 612-395-4999.
Amenities
- Instant Financing
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
Thank you so much for your business and the kind words-- We look forward to working together again down the road!
by JASON BUCK on 04/25/2023