Dodge of Burnsville

by Professor on 07/07/2023

Had a really great experience here at Burnsville. The trade-in was the best value I was offered from 4 dealerships and a great price on a next-to-new vehicle. Courteous service. Business paperwork took a good while to process, but other than that, it was an easy and pleasant experience.

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by Weegz00 on 05/19/2021

Went to dodge of Burnsville after months of searching for trucks and was very happy to see they had a lot of different options to pick from my salesman was John wiegand he did awesome job at finding me the right pickup truck and I ended up choosing to buy a new one thanks John for your help in finding me a good ride !

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by Shane P on 03/01/2021

The staff at Dodge of Burnsville made the entire process a breeze. I could not be more happy with my 2021 Ram.

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by Big Bear on 09/22/2020

a great truck twice as good as Chevy and Ford as far as ride and comfort the price is cheaper than the competitors you get more bang for the buck! This is the second truck I bought from this dealership. Tab was the man I dealt with he is good people no pressure. I don't know what you are paying him but it's not enough. It's a rarity these days to find people that aren't self serving!

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by Mike Chaffee on 04/27/2020

Jamie Bjostad was great to deal with. He was very laid back and friendly. I really enjoyed his sense of humor. I would recommend any of my friends looking for a vehicle to contact Jamie.

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by motodad383 on 10/12/2019

After spending 2 weeks trying to by a truck from my local dealer in Duluth, MN I made a phone call to Dodge of Burnsville. I found a truck online I was interested in. I emailed a couple pictures of my truck that I was trading in. Two phone conversations later I was on my way to Dodge of Burnsville to finalize the deal. My salesman, Tom Green, had my new new truck spit shined and ready to go. He explained all options clearly and even linked up my phone for me. I arrived at closing time on a Saturday and the entire team had no problem staying late and getting me into my new truck. I very pleased with my truck and buying experience from Dodge of Burnsville.

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by Joe Collins on 12/06/2018

Matt Lott is always great to Work with.

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by sengeam on 11/15/2018

I live out of state bought the van on line drove it and there click click noise took it to the dealer in my state they said the sway bar links were bad ,the rear windshield wiper was torn third break light not working over all cost me about $400.00. When called and talked to uses car manager he told me that the mechanic that inspected the van said he had found nothing wrong with the van and finely the manager said to bad its my responsibility.So what happen to costumer 100% satisfaction ? well any way to all whose live out of state stay away from this dealer thank you PS I gave it 2 stars by mistake

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by Meyeramelia on 03/26/2018

Just purchased our second car from Dodge of Burnsville from Robert Hannah he is the best sales person to work with. I really like how on top of things he and Charlie in finance are. Robert is a genuinely nice and caring person who remembers his clients by name. They work together as a team flawlessly. Robert stayed late to help us even though he was supposed to be off early the day we came for delivery on the car. They really treat you like family there and we appreciate that; it really takes away the traditional hassle out of buying a car. They think outside of the box to treat their customers right. The Cashier has roses 🌹 and Charlie even had treats for our little ones. Hand down the best dealership in Minnesota and we will happily be referring people over to Robert Hannah!! Never once did we feel pressured to buy anything or to go outside of our budget. Both times purchasing from Robert he listened to our needs and made them a reality. They really care about their customer’s satisfaction. Don’t waste your time going to other dealerships!

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by BLS48ml on 03/15/2018

Very pleasant and willing to accommodate our buying and then going up north and picking up vehicle on return home 6 days later.

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by firaoli12 on 04/25/2017

I have bought several cars from Dodge of Burnsville. All my car buying experiences have been a pleasure because I have always dealt with the best salesmen "Tom Green". Tom is very helpful and knowledgeable. No pressure whatsoever. Tom treated me like a king and made me very comfortable, also made my experience really fun , he is very funny and super friendly and I will tell every one I know that are shopping for cars to go directly to Dodge of Burnsville, not only would I recommend the dealership I would also recommend asking for Tom Green as soon as you enter the dealership.

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by brandonv on 04/14/2017

I bought two new vehicles there and one used vehicle from Dodge of Burnsville. The last purchase was the used vehicle and Tom Green was the sales person. I will NEVER buy another vehicle from them again! My last experiences with them is what gives used car sales people a bad name. Lots of assurances made but none kept. Extra accessories added to purchase were offered "cost" but turned out to be MORE expensive than if I would have walked over to the parts counter and bought them myself. Promised some free items but never received. I also found a couple items defective on my vehicle that were faulty and I was told I would get a discount when I got them repaired. Guess what? I was forced to pay full price then a couple weeks later I got a coupon book in that mail that would have gotten me a $100 off that repair. Too late....Virtually impossible to get phone calls returned. Ordinarily, I would just have just blamed the sales person and not the dealership, except that I talked to two managers there about my issues and they refused to do anything about the problems. I refuse to do business with someone who condones this behavior and cares more about doing and saying what ever it takes to make a sale and cares nothing about customer service and satisfaction.

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by Michael Noskoviak on 04/04/2017

Warning! The whole focus of this company is to make sure you walk out with a car, no matter the cost. Let me explain... The good- Our salesman Tom Green was wonderful, we enjoyed our time with him very much and he gave us a good deal on the Ram truck we were shopping for. The bad- We asked if Dodge does it's own in house financing, we were told - Yes, what we weren't told is there will be strings attached. I'll get in to that in a bit. After the pre-approval part, Tom had to hand us over to the finance lady, walked us over to her office, ..she wasn't ready for us and as we stood in her doorway, told Tom to take us to the lobby and have us sit there. This is after being at the dealership for 4 hours already...This is where the personal connection/relationship was lost... The ugly- The finance lady gave us a high rate, which for an in-house financing dealership should have been better. I asked her if this is the best they could do for us, and she answered dryly, "based on your credit-Yes". Well, we ended up going to a credit union and getting pre-approved for a MUCH lower rate, we are in the process of getting rid of that loan. BUT...the worst thing is when we went to the credit union to get a refi, they gave us a copy of our credit report and that's when we learned THE UGLY...Dodge Ram had run our credit through 8 different banks that day to get us financed and they resulted all in hard inquiry pulls on our credit which dropped our score 26 points... Conclusion: NEVER go to this dealership unless you have your own financing or cash, it is a rip off like no other and as I mentioned above, all the company cares about and focuses on is to make sure you walk out with a car, regardless what that might mean for your financial and credit future!!! This should be illegal, we were not informed our credit was going to be run 8 times!!!

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by melolsen on 03/27/2017

I came in with an upside down price on my vehicle and thanks to Tom Green- I was able to work out a great price on a new Dodge Journey. If you are looking for a car or truck, be sure to go see Tom at Dodge of Burnsville. THANKS TOM!

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by 308jean on 02/04/2017

My experience with Lori Myszka was absolutely 100% easy, fast, and exciting. She talked me through each step of the process, provided many options that lined up with what I was looking for - and was fantastic at explaining the details of what comes included with my vehicle - very knowledgeable in vehicle equipment. I will definitely buy here again and will work with Lori for future vehicle purchases!

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by musicchick24 on 12/30/2016

Sales staff were very pleasant to work with. They were patient and willing to work with me. No pressure sales. They took the time to address my needs and answered all my questions They helped me better understand the car buying process and showed me all the features of my new vehicle and how they work. If I have a question about anything, I can call them on their cell phones. Highly recommend this dealership!

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by quad_buyer on 11/26/2016

Two years ago I had a great experience with Dodge of Burnsville. I leased a Ram Quad from Dodge of Burnsville. My salesman was Tom Green. Tom made sure I was one hundred percent satisfied with every aspect of the transaction. Tom also took care of a couple of friends I referred to Dodge of Burnsville. They were also one hundred percent satisfied. My lease was up recently. I knew I wanted another truck. Dodge of Burnsville was running a great deal on Ram Quads. I called Tom and we found a truck that fit what I was looking for. Once again Tom made sure I was one hundred percent satisfied with everything before during and after the sale. Pete the sales manager at Dodge of Burnsville was also fantastic. Pete and I spent some time on the phone discussing different options that were available as well. Thanks Pete. And a special shout out to Mark for having such a great Dealership. Thank you.

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by kj65 on 06/17/2013

Excellent. Dealt with Robert H., everything over the phone. This was the second car we bought from Robert and everything went smooth and fast. Robert called me back within minutes during our negotiations. Everyone was very friendly and more than accommodateing when we picked up the car.

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by slownomore on 12/03/2011

Dodge of burnsville gave us a great price on our new nitro unmatched by anyother dealer we talked with.Our sales person Dave was very pleasent to deal with and treated us very well.I would recomend this dealer to anyone looking for a new dodge.

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