Sell at all cost, even if they ruin your credit!Written by Michael Noskoviak on 04/03/17 06:50:38 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
Warning! The whole focus of this company is to make sure you walk out with a car, no matter the cost. Let me explain... The good- Our salesman Tom Green was wonderful, we enjoyed our time with him very much and he gave us a good deal on the Ram truck we were shopping for. The bad- We asked if Dodge does it's own in house financing, we were told - Yes, what we weren't told is there will be strings attached. I'll get in to that in a bit. After the pre-approval part, Tom had to hand us over to the finance lady, walked us over to her office, ..she wasn't ready for us and as we stood in her doorway, told Tom to take us to the lobby and have us sit there. This is after being at the dealership for 4 hours already...This is where the personal connection/relationship was lost... The ugly- The finance lady gave us a high rate, which for an in-house financing dealership should have been better. I asked her if this is the best they could do for us, and she answered dryly, "based on your credit-Yes". Well, we ended up going to a credit union and getting pre-approved for a MUCH lower rate, we are in the process of getting rid of that loan. BUT...the worst thing is when we went to the credit union to get a refi, they gave us a copy of our credit report and that's when we learned THE UGLY...Dodge Ram had run our credit through 8 different banks that day to get us financed and they resulted all in hard inquiry pulls on our credit which dropped our score 26 points... Conclusion: NEVER go to this dealership unless you have your own financing or cash, it is a rip off like no other and as I mentioned above, all the company cares about and focuses on is to make sure you walk out with a car, regardless what that might mean for your financial and credit future!!! This should be illegal, we were not informed our credit was going to be run 8 times!!!