Lupient Kia
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Customer Reviews of Lupient Kia
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The following reviews are more than two years old. They are not included in the overall rating.
172 sales reviews
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Great low pressure buying experience
by Mary on 10/27/2018updated 11/02/2018Low pressure sales. Friendly people in all departments . Had a good feeling that things would go smoothly right from the get go. Tony was my salesman and he was so laid back and easy going..helped calm my car buying jitters.Well, I'm enjoying the vehicle
by Rikki on 10/21/2018updated 11/02/2018Bob (Robert) was a nice seemed really informative and didn't rush the sale even when I was there a good 30 minutes after closing time and he had to be there at 8 in the morning.Great service
by William on 10/20/2018So happy with the whole process. Sarrocco Jackson was our sales consultant and can’t say enough positives about how he listened and responded to us.Good Kia Dealer in MN
by Gary on 10/20/2018Josh is a very polite, well-informed, likable sale person.Thank you for your 4-star review, Gary. Please let us know if you need anything else! Sincerely, Jesse Bishop | General Manager | (763) 424-9100 |jessebi@lupient.com
Happy customer review!
by Tanya on 10/19/2018Everyone was spectacular! Zach and CJ helped find the car of dreams, the purchasing process was amazingly fast. I am one happy customer!Best Car buying experience!
by Leah on 10/11/2018updated 10/18/2018Josh Schell was fantastic! He didn’t pressure me into buying a car, and answered all of my questions patiently. While Josh was with other customers, Seth kept checking in on us to make sure we were comfortable while we waited. The business… manager Mike explained all the options, and what I was signing my name to.Josh Schell at Brooklyn Park Kia
by Mike on 10/02/2018updated 10/16/2018Josh Schell was great. He answered all of our questions and was upfront and pleasant throughout the entire buying experience. I'll definitely send my friends to Josh and I'm loving my Stinger!Excellent experience
by Katrina on 10/03/2018updated 10/16/2018Sales staff was friendly and knowledgeable; but wasn’t pushy. I was treated respectfully and Vadim was also fun. It was a great experience and I’d buy from you again.I had a good experience purchasing a 2017 KIA Sportage on, Oct. 5th, 2018..
by Leeann on 10/09/2018The salesman was very nice and helpful, and the finance manager was also very friendly and helpful. I did notice a dent in the roof, as I was just about to leave with the 2017 KIA Sportage I just purchased. I asked the salesman for help… getting it repaired, BEFORE I drove the car off the lot, but I was told to "wait until my license plates arrived?" I don't think this part was good customer service.Exceptional Customer Service
by AnnMarie on 10/07/2018The sales rep welcomed us and walked us thru the lot. The finance rep explained everything to us, and the manager took the time to welcome us.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please donât hesitate to contact me or visit us if you need anything else. Sincerely, Jesse Bishop | General Manager | (763) 424-9100 |jessebi@lupient.com
Awesome Experience
by Constance on 09/24/2018updated 10/05/2018Kindness, professional, really interested in you and your vehicle needs and desiresGood service, knowledgeable staff
by Robyn on 09/29/2018updated 10/05/2018Zach was friendly and helpful! Even followed up with a phone call. Knowledgeable and kind while talking me through the cars features.Ten out of TEN!!! Would recommend!!!
by Julia on 09/29/2018updated 10/05/2018Tony was our sales representative! He was very friendly, very nice. I have never felt more comfortable or confident with Tony as our sales guy. He was very reassuring, very sweet. I've always seen dealerships as shark tanks and it's very… intimidating and scary but not with this location or with Tony at lupient Brooklyn Park Kia! He was very informative and walked us through our best options and let us test drive anything we wanted to. My loan was very much upside down, meaning I owed more on my pile of crap then it was worth so he set us up with the best plan to hide that negative equity and did everything he could to help us and help us save money!!!! Tony is the best!!! I highly recommend lupient Kia of Brooklyn Park! On top of all the great service I walked out with a 2019 Kia forte for 360 a month!!!!!!! WooohoooThank you Andrew!
by Jennifer on 09/30/2018My salesman Andrew G. Was so helpful, he didn't get irrotated with my wishy washy indecisivness lol he answered all of my questions. He made me feel confident with my purchase with you guys. He made sure i was 100% satisied with everything… and get me the best deal possible.Lupient was great to deal with!
by Katerina on 09/27/2018They were very professional and pleasant to deal with.Just purchased a Kia Sorrento
by Peter on 09/18/2018Vadim was excellent.Thanks for the kind words, Peter. We appreciate your business! Best regards, Jesse Bishop | General Manager | (763) 424-9100 |jessebi@lupient.com
Great place to get a vehicle
by Donette on 09/16/2018Always friendly, helpful, curtious, and want to satisfy customer with what they want. Andrew is the best salesman I have ever dealt with.Not sure of the question
by Teresa on 09/13/2018Very caring for people who need the chance to get back on their feetGreat Service !
by Robert on 08/27/2018updated 09/06/2018We were able to shop online for our car. We got "pre-approved" online for the car. We walked in, met our salesman Rocco and after our test drive we were sitting down with Rocco writing up the sale ! It was very streamlined & easy to… do. Great Service ! Rocco was super to work with !Friendly staff & Kia vehicles- been reliable for us
by Phyllis on 09/02/2018Friendly staff- especially Josh -just a genuinely nice person...he had to detail my new 2019 Sportage himself since the staff that usually do detailing had already gone home..I know as a salesman, he normally wouldn't have to do… that....also, we have had great success with Kia vehicles-still have a 2010 Kia Forte- since 2011- and it has been very reliable- finally having trouble at 140,000 plus miles- so I feel lucky. However, the reason for the 4 stars, not 5, is that I kept asking the financial rep to add the rust protection package to my total cost since we did NOT even bother them with haggling the original sticker price, but he just kept suggesting other packages instead of adding it-so we're disappointed...don't feel "closure"with that.
Kia Sportage
Kia Telluride
Kia Sorento
Honda Accord
About our dealership
Thank you William, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Sarrocco assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Jesse Bishop | General Manager | (763) 424-9100 |jessebi@lupient.com
by lupientkia on 10/25/2018