Lunghamer Buick GMC
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Customer Reviews of Lunghamer Buick GMC
Review type:
2026 GMC Terrain
by IanCameron on 07/15/2025
Had a great experience with my new SUV purchase. It was a hassle-free and pressure-free experience. Both Damone and Jennifer were great. I will be going back to this dealership again!
Ian C.
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31 reviews
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2026 GMC Terrain
by IanCameron on 07/15/2025Had a great experience with my new SUV purchase. It was a hassle-free and pressure-free experience. Both Damone and Jennifer were great. I will be going back to this dealership again! Ian C.Vehicle Service
by M.L.Baad on 02/27/2025The services were completed in a timely manner. Just was disappointed with how a situation went down. I had went in, told them I needed an oil change and I had a recall on my truck. I did additionally have an engine light on, and I thought… the light was attributed to the fact I had a recall on my truck. I did not explicitly say I had a light on though. I came and got my truck, I had went an hour out of my way to come to this specific dealer as well. When I picked up my truck and left, I noticed my engine light was on. I called to say I saw it was still on, thought maybe they just didn't clear the code. I was talked down to at first, telling me the light wouldn't go off after an oil change, and I understood that. Then I was told "well you never told us there was a light on..." which I can understand. I never did tell them the light was on. But I also know they plug the vehicles in, run any codes that are on. So in theory, they should have also seen it and known. When they (the dealer) pulled up my paper work, they admitted they saw the code, and that the person who ran the code, should have notified management to then call me. But they untimely said I should have said something so they knew to look for the light/ code. Just sucked I had to go back out there a few days later to get the engine light problem them fixed. I have learned you should go in there knowing all your issues, tell the mechanics EXACTLY what you need. Even go to an AutoZone and get codes ran prior to going in so you can tell them what is needed to be done.Satisfaction achieved!
by Larry on 02/11/2025updated 02/18/2025Kaitlyn and Dan were a great help. Made the process super easy.In and Out
by PDIDDY on 02/14/2025They were very prompt on time didn't take long at all! Also gave me a couple options of tires I could purchase came in for oil change and pricing was great!Excellent car buying experience
by GDTrapp on 01/23/2025Damone and Jill did a great job! He got me the SUV I really wanted and she handled my paperwork quickly. I will be back for another vehicle.My great suv
by Black on 12/28/2024updated 01/03/2025They give you the best options for your budget and help you every step of the wayleasing made easy
by tsimpson on 01/02/2025Candace made the leasing process go smooth without any problems. I was made to feel like a valued customer and not just a number.got an oil change
by A on 12/29/2024it was good they checked all my fluids, very nice people.Car Queen
by Regina Woodard the car Queen on 12/21/2024They haven’t failed me once. Been going to this dealership since I was a kid with my parents and one thing I can say for sure this dealership has what you need at reasonable prices with affordable warranties. All I can is I’m on my 4th… vehicle from this exact location. And nicest and most understanding sales and mechanical departments. If I could rate 10 stars you guys definitely deserve it.GMC Yukon
by Nick on 12/14/2024updated 12/20/2024Very bad service stuff. They don’t talk nice to people- who bring there car to service Very high prices.Professional
by Greg Pryjomski on 12/14/2024updated 12/20/2024Great service and punctualGreat Service
by Cos on 12/13/2024updated 12/20/2024Had engine light on. They got me in, found problem, car done in a few hours. Shuttle driver nicest. Good communication.Best Experience Ever
by Pat on 12/14/2024Regina The Queen gave me a 4 Day Test Dr. on a beautiful electric blazer Melissa and sales and service help me get that set up. She was the gym and I think his name was John. He came out to show me all the features in the car. That’s a… truly amazing machine. My experience at Joe Lunghamer was amazing. Regina the Queen will be the person I think about when I decide to get a new car.WOST EXPERIENCE EVER
by D on 11/24/2024I will never buy another car from Lung hammer. No customer service and they rip you off. Very unprofessional!!! 0 starsPrice gouging service department
by Michael Herron MD on 11/16/2024I brought my 2007 Yukon in because of a coolant leak from a hose attacked to the heater core. The parts were less than 200 dollars. I was charged over 700 dollars fin labor fees , 300 of which we’re added to remove a hose that another… service department had used commercial adhesive that had to be remove…$330 dollars was added to the price. When I first brought the car in. I was told the total cost would be $550 dollars for parts and labor. The service advisor, Ralph told me they would have to add an addition 2 hrs of labor changes to removed a part that had been glued. When the technician called to tell me the car was ready he told me the total price would be $850 dollars. When I picked up the car I was shocked to find the departs had changed 6 hrs of labor fees for this project which ballooned the cost to over 1100 dollars. To simply replace a hose. I believe I was erroneously billed for an addition 2 hours of labor.. This complete exploitation and highway robbery! It won’t happen again because I will never use this service department again. Nor will I recommend this service department to anyone for anything ever again!! 550 plus 2 hrs labor does not add up to $1100. I got screwed!!SERVICE
by Worker on 11/11/2024My service rep was awesome, she understood exactly what was needed at the time, she called me regarding other issue's with my vehicle she did not pressure me to get those other issues completed at that time. Thank you because I was grieving… at that time.Great service
by Hilda on 10/26/2024updated 11/04/2024The salesman was very informative very helpful very friendly I receive great service overallCredit card Fees
by Mytruckbroke on 11/04/2024Between drop off and pick up dealer started a credit card fee. Had to argue to get it removed. Nice surprise having to pay a 3% fee on a $2k bill. They did a successful repair on my truck but my blood pressure shouldn’t rise when I go to… pick it up.GMC 1500 purchase
by Dan Flora on 10/24/2024Team at dealership were east to work with and communicated well.Easy appointments
by PS on 10/18/2024updated 10/24/2024Quick, easy, and polite. There’s no other words needed to describe this place.Never again
by Disappointed on 09/30/2024Salesperson discouraged us from having our mechanic inspect the car before purchase. I told the salesperson I didn't want the lugnut locks on the wheels. He said he didn't know if they had any replacement lugnuts available and to make an… appointment with the service department. Lunghamer's parking lot has hundreds of cars on it and they don't have any lugnuts to swap out? Unbelievable! Never again.
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