Hamilton Chevrolet
Customer Reviews of Hamilton Chevrolet
Review type:
Wonderful, per usual
by E123456789 on 04/11/2025Wonderful, per usual! I brought my Blazer in for a 30k tune-up, and the guys found a costly radiator leak. My advisor, Matt, was great! He reminded me that I had purchased Zurich when I bought the car—I had completely forgotten!… Fortunately, Zurich covered the cost. Thank you, Matt! He also got me set up with a loaner vehicle for the weekend. I also want to thank Donna—we’ve become pals over the last few years. She is such an asset to Hamilton! And a big thank you to the young lady who walked me through the loaner vehicle process. Thanks, everyone! You’ll always have my business because of the amazing customer service and quality work!Great Service
by kelkins on 12/04/2024My adviser was great! True professionalThank you for your kind words! We’re thrilled to hear that your adviser provided you with a great experience at Hamilton Chevrolet. We pride ourselves on our team’s professionalism and dedication. We look forward to assisting you again in the future! Sincerely, Scott Krajewski, Service Manager, scottk@hamiltonchevy.com
Oil change and tire rotation
by Laura Hills on 07/15/2024I had an appointment for 8:00 and I was on my way before 9:00. Fastest oil change and tire rotation I think I've had and earlier than expected.Thank you for your 5-star review, Laura! I am delighted to hear that your oil change and tire rotation at Hamilton Chevrolet were prompt and efficient. I strive to provide excellent service to all our customers. I hope to see you again for any future automotive needs. Drive safely! Sincerely, Scott Krajewski, Service Manager, scottk@hamiltonchevy.com
Amazing Customer Service
by Happy Client on 01/31/2023The level of customer service is like none other I've experienced. My salesperson, Debbie English goes above and beyond to take care of her clients. She's a star in my book!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an amazing ustomer service experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Scott Krajewski, Service Manager, scottk@hamiltonchevy.com
Service department
by JanetZimmerman on 11/19/2015updated 12/04/2015Your service dept. is awesome! Friendly helpful people & they did everything I asked. I would recommend them in a heartbeat!Janet, thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Great job!
by Uncle_Don on 11/18/2015updated 12/04/2015Made me welcome - the time went by quickly. Saw Tammy Keith & enjoyed TV and refreshments. Work was completed well & in the time promised.Don, thank you for leaving us this great review. We are very happy to hear that Tammy could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Hamilton Chevrolet
by Donnaz3 on 11/18/2015Everyone is friendly and nice. The facility is clean and the waiting room is pleasant and stocked with snacks and drinks. My customer service rep Mike Wentwirth (sp?), was helpful and very pleasant.Thanks for your outstanding review, Donna! I'm very happy to hear that Mike was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Hamilton Chevrolet Makes You Feel At Home!
by MichaelGP on 11/04/2015Brought my 2013 Silverado LTZ in for a few minor warranty issues and they were addressed and fixed rather quickly with nothing but a pleasurable experience!Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, follow us on Facebook for access to exclusive content! Kind regards, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Service
by carunde_1 on 09/03/2015updated 10/29/2015I came in for routine service and they did a great job both in the job timing and work completed.Computer failure
by HBHMH24 on 10/27/2015This was definitely a out of the ordinary repair but, your team stuck with it and kept me informed. That's all you can really ask for in a situation like this one. It sounded like my truck problems help educate your tech's. Hopefully, I… won't be back anytime soon outside of regular maintenance.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com
Helpful service dept.
by Laurie01 on 09/10/2015Service dept. ordered a part for my car and will call when it comes in. Hamilton is my dealership for ever. Thank you so much for the help.Laurie, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Twitter and Facebook. Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com
Hamilton Chevy dealer at Warren Michigan
by Chikuan on 09/03/2015Good shuttle service, good engine oil change and tire rotation. The service time is as expected and I received phone call when it was done and was picked up by the shuttle service on time.Visit to Hamilton Chevrolet
by ConnieandEarl on 08/27/2015We went to Hamilton for an oil change, for a repair on the back door lock and for a recall on our keys to the car. The dealership was prompt, the place was clean and comfortable while we waited, and the people were very friendly and let us… know how long it would take. We were very satisfied with everything.Connie and Earl, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Hamilton Chevrolet for your vehicle needs. Best, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Service of July 29, 2015
by Naida on 07/30/2015updated 08/05/2015The service department is clean and efficient. Employees at the dealership are polite to all customers. The customer lounge is comfortable and includes snacks and beverages. A pleasant experience for an unpleasant task.Naida, thank you for your kind words. We feel our service department is what makes Hamilton Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Exceptional Service
by Bonilynn on 07/27/2015updated 08/05/2015Jack Bergman went above and beyond to make sure I received top notch service. Loved the convenience of the shuttle and all of the wonderful employees at Hamilton Chevrolet!Bonilynn, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Jack was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Best, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Body Work
by Darius17 on 05/20/2015updated 05/29/2015I was taken care of when I entered the facility and treated with courtesy, I was in and out just as expected.Hi Darius and thanks for sharing your experience with us! We are thrilled that they have taken care of you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Stay safe! Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Hamilton Chevrolet the Helpful Place
by joe2135 on 05/09/2015updated 05/19/2015Everyone there was very helpful with answering my questions. They also made sure that my vehicle was well taken care of. The service personnel were all great people to work with.Joe, thanks for this great review. We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you and your vehicle. Thank you again and we look forward to working with you in the future. Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Car repair
by SusanJurban on 05/05/2015updated 05/16/2015Went in for an oil change and found out there was another recall on the car. Both taken care of.Susan, thank you for the feedback. We are grateful for choosing us for your automotive needs. We look forward to serving you again in the future. Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Great Service at Hamilton Chevrolet
by Joe2135 on 03/31/2015updated 04/06/2015I found that the service personnel were very pleasant and helpful. They took care of my problem in a timely and efficient manner. I would definitely recommend family and friends to go to your dealership for their automotive and truck… needs.Thanks Joe for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Take care! Best Regards, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Amazing experience
by anthony262 on 03/01/2015The staff at Hamilton Chevrolet made my visit very pleasant. Everyone there was very friendly and helpful. They got my car fixed in record time and got me back on the road so i could attend to my busy schedule. I will for sure be… recommending them to friends and family. Thank you to everyone at Hamilton who works hard to make it such a great dealership.Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. Thank you for your recommendations as well. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Service 2/6
by Bonk28 on 02/08/2015updated 02/15/2015Great job, the tech called me directly to tell me my car was done and explained what the situation was and what parts they ordered. Overall great customer service. Only down side was how long it took for my car to get brought up after… paying for the service.Your feedback is greatly appreciated. We are so glad that your service experience at Hamilton Chevrolet went so well. Please remember that we are always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Sincerely, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com
Thank you so much for your wonderful review! We're thrilled to hear that your experience with Hamilton Chevrolet was positive, especially with your Blazer's 30k tune-up. It's great to know that Matt provided fantastic service and that Zurich helped cover the cost of the radiator leak. We're also glad to hear you've formed a great connection with Donna and that our team was able to assist you with the loaner vehicle process. Your appreciation for our staff means a lot to us, and we look forward to continuing to serve you in the future. Thank you for choosing Hamilton Chevrolet! Sincerely, Scott Krajewski, Service Manager, scottk@hamiltonchevy.com
by Hamilton Chevrolet on 04/12/2025