Customer Reviews of Galeana's Van Dyke Dodge Ram
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Service Department
by Ron Rebant on 06/12/2025I was extremely happy with Freddy in the Service Department! He went above and beyond to find a radio for my 2002 Neon! He did find one out of state. Thank you!
The following reviews are more than two years old. They are not included in the overall rating.
3 service reviews
Incorrect Diagnostic
by dclair123 on 02/22/2016Took my 2007 Dodge Ram in for service as the heat was not working, only blowing warm air. Diagnostic was a coolant flush. I also needed a headlight replaced. Total bill out the door was $265. Heat still not work and check engine light… came on the next day. Took my truck back in and now a thermostat needed to be replaced. New bill of $295. Had to pay for more antifreeze at $23.30 and the additional 'shop supply' fee and environmental charges totaling $27.05. Not only did I pay these charges both visits (total of $50 for the additional top off and 'shop fees'), I had to make two visits to get the problem corrected. Will not do any additional business with the dealership.I got ripped off
by robm5 on 10/08/2007I went to this dealership with a fuel pump problem with my Dodge Caravan and was quoted over a $1,000 for the repair, they told me that it needed a tune up and fuel filter in addition to the pump. I just had the car in 6 months prior for a… recall on the wires and they just did a tune up. I told them to just fix the pump and get my car on the road. I then got a call and was told that the part was out of stock and it would be a few days before they could get it. Of course I had to rent a car and pay out of my pocket, the repair cost me over $700.00 and to make things worse the day after I picked it up my Van died again(same problem) I had it towed to Brighton Chrysler and they told me it would be only $400.00 to repair, I explained to them I just picked up the car and they warrentied to repair. What a joke you know you pay more at a dealership but it is usually done right and you wouldn't think that they would rip you off! I WOULD NEVER RECOMEND THIS DEALERSHIP TO ANYONE!Why is this place still around?
by fettesbrot on 11/21/2012updated 09/09/2025I leased a 2012 Dodge Charger R/T AWD from this dealership in November 2011. I made the stupid mistake of bringing my car here when it was involved in a very minor rear end collision this September. Ever since I have brought my car to this… place it has been nothing buy problems. I was refused a loaner, the employees would put hundreds of miles on my car and the staff was always rude and would never be able to give me a straight answer on what was going on with my car. I have made complaints to Dodge about this dealership and have recommended to everyone I know that they should avoid this place at all costs. This hasn't even cost me any money because its warranty work but the hassle of dealing with this place isn't even worth free work. I would gladly pay money to fix this car if I could avoid this dealership. Unfortunately they caused the problem so no other place wants to touch it. Stay away from this place I'm picking up my car today, its not fixed but I would rather take it somewhere with more skilled workers.
Ram 1500
Dodge Durango
Jeep Grand Cherokee
Dodge Charger
About our dealership
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Amenities
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service