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Customer Reviews of Troy Honda

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102 service reviews
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  • Service Oil Change

    5 out of 5 starsby Chuck Yago on 05/09/2025

    Always professional & courteous

  • Battery Problem

    5 out of 5 starsby 2016 Honda Accord on 04/26/2025

    The battery on my car died while my husband and I were at Telly's Greenhouse and they gave us a jump. I drove directly to Troy Honda. They took care of us immediately and had an Uber driver take us home. We picked up the car the next day after the dealership recharged the battery for 7 1/2 hours.

  • 2022 Honda Civic

    5 out of 5 starsby Used Cars on 02/11/2025
    updated 02/18/2025

    Rich spent time to get my Civic Hatchback wiper put on. He even got a technician to help.

  • Honda Service

    5 out of 5 starsby New Honda Owner on 01/23/2025

    The service was easy to schedule, done quickly, and convenient shuttle. Friendly service personnel too.

  • Flawless

    5 out of 5 starsby Dave on 11/29/2024

    Quick service. Vehicle was washed when I picked it up.

  • Oil Change

    5 out of 5 starsby Clark Risley on 11/16/2024

    The oil change was done quicker than expected and the car was washed after being serviced.

  • An exceptional service experience!

    5 out of 5 starsby Ben Herr on 11/15/2024

    Service Advisor Jared gave me excellent service! Jared has a customer focus worthy of high praise. I brought my CR-V for a regular service interval and to address a service code. Jared advised I had a differential fluid low code that should and could also be taken care of. I continue to be 100% satisfied with Troy Honda. I will continue to return to Troy Honda Service for my maintenance and for any repairs I need.
  • Service

    5 out of 5 starsby Michael Smith on 10/12/2024

    Very good price and prompt service.
  • none

    5 out of 5 starsby Ananya Mukundan on 07/22/2024

    Good service;
  • Service

    5 out of 5 starsby Jvedeler on 04/26/2024

    Took my car right on time. Done quickly and on time. Very friendly service.
  • Excellent Service

    5 out of 5 starsby Pamela on 02/17/2024

    I went in for oil change and check on brakes which were making squealing sound when backing up. Everything was checked out and I was finished in one hour which was excellent timing. My favorite service guy Rich waited on me and provided me with discount. Thank you for wonderful customer service.
  • Awesome experience

    5 out of 5 starsby Shailesh on 02/10/2024

    I came in for a quick battery change late in the day and within appointment and they were get me in and out so quickly and advise me on best options. I have always had a wonderful experience with service they never add things that are not required at that time of service
  • Service at Troy Honda

    5 out of 5 starsby sarah stever on 02/05/2024

    The service team at Troy Honda, especially Rich, have kept my 2009 Honda Civic running without a hitch. Best car I ever owned and I trust the team at Troy Honda completely.
  • Survey

    4 out of 5 starsby Ernie Savas on 12/23/2023

    Service was completed as promised
  • Above and Beyond

    5 out of 5 starsby Mike on 12/22/2023

    They went above and beyond to fix my electrical problem
  • Great job

    5 out of 5 starsby Charlie H on 05/17/2023

    Got me in and out quick with great service. They also fixed my recall issue in the same visit.
  • Keep it going

    5 out of 5 starsby Outstanding Servce on 05/11/2023

    Rich Smiley in the Troy Honda service department has been taking care of my Accords for years. He is the Best
  • Exceptional Service

    5 out of 5 starsby Michael Means on 02/25/2023

    Had an awesome experience with Troy Honda! My tire pressure light was on and I had no idea why. I shared the issue and it was resolved. Received other recommendations, and took your excellent advice. Thanx a million- you keep me riding safely!
  • Flat tire

    5 out of 5 starsby Alice Mendelson on 10/24/2022

    I came with a flat tire. This was addressed expediently and Ken from the service team helped me research new tires, decide which would be best, price it out and order. He was happy to answer a lot of my questions over the phone and then in person.
  • Oil change

    5 out of 5 starsby Webb on 10/12/2022

    Done on time. Done right and included a courtesy car wash.
  • Super service

    5 out of 5 starsby Beth on 09/24/2022

    I got those lights saying my tires were low. Usually it is nothing but I was going on a trip so I stopped in. They found a screw in one tire and fixed it while I waited.

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