Troy Honda
Today 8:30 AM - 9:00 PM
Customer Reviews of Troy Honda
Review type:
2022 Honda Civic
by Used Cars on 10/14/2024
Sheri Lynn was always positive and helpful. For over 1 1/2 years, when checking vehicles on the lot, everyone was helpful.
140 reviews
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Flat tire
by Alice Mendelson on 10/24/2022I came with a flat tire. This was addressed expediently and Ken from the service team helped me research new tires, decide which would be best, price it out and order. He was happy to answer a lot of my questions over the phone and then in… person.Oil change
by Webb on 10/12/2022Done on time. Done right and included a courtesy car wash.Super service
by Beth on 09/24/2022I got those lights saying my tires were low. Usually it is nothing but I was going on a trip so I stopped in. They found a screw in one tire and fixed it while I waited.Troy Honda
by Michael Collins on 09/14/2022Very pleased with all dealings with Troy Honda including service center. First leased, then bought car from Troy Honda. Had all service done here. Ask for John Yost if you are buying or leasing a car from Troy Honda. He has been so helpful… to me.Slow Oil Change
by Bill on 07/22/2022Everyone was friendly and courteous and I understand the struggles because of worker shortage, however an oil change shouldn't take almost 1 1/2 hours.Transmission
by Mike Thompson on 07/07/2022My transmission was shifting rough on a 2017 RidgelineIt was a good experience
by Fadi Elias on 07/07/2022It was straight forward and they got the service I requested done.Troy Honda
by Kellee Steimel on 05/26/2022Tom Robinson was our sales rep. He was professional, knowledgeable and all around awesome!!! He met our needs in every way!Troy Honda - Exceptional Service
by Lisamra on 04/08/2022This is my 3rd vehicle from Troy Honda (love my salesperson Joe C) and my first service for my current SUV and service was outstanding. Making an appointment was easy, checking in was fast, thorough explanation of what was needed, wait… time was as promised, follow up on work completed clear and concise. and SUV returned to me clean and in good shapeGreat experience
by Linda on 03/30/2022The personnel were friendly, helpful and courteous. They explained everything to me. My wait was even shorter than they estimated.Both customer service and service on vehicle were as promised and expected
by SBrandreth on 03/03/2022Process was handled smoothly. The wait time was a little more than I expected since I had an appointment, but it wasn't bad.My salesperson
by John Yost on 02/09/2022John was very nice and kept me up to date on my vehicle. Very understanding and patientOil chug & tires rotated
by Janice on 12/17/2021Timely checkin, timely and professional service. Only slight complaint is the waiting room. I would call it ‘spartan’ compared to other dealers’ waiting rooms.Excellent Experience.
by CRV Owner on 12/10/202116 years ago we bought our Honda Element and Ridgeline from Troy Honda. It was a great experience so when it came time to purchase my CR-V, I came right back to Troy Honda. The experience was great. And I would recommend Troy Honda.… Thanks!Happy customer
by Mwerny on 10/28/2021I had a very positive sales experience at Troy Honda from pre-ordering my Honda Civic right on to delivery. Everyone was very professional, and all my questions were answered. I highly recommend this dealership.Great service
by Rob M on 10/02/2021Happy with the service and the explanation of what needs to be done.Messages received
by Honda CRV on 09/27/2021Had oil changed..they found a nail in a tire that I would not have found myself.Exceptional professionalism
by Suzanne Brandreth on 09/18/2021Dealing with Troy Honda personnel and Tom Robinson in particular, made the purchase of new vehicle very smooth and efficient.AC
by Robert Fry on 07/18/2021AC was dead. Honda provided a new condenser and refrigerant at no cost.Mrs
by Judith Ogren on 07/16/2021Friendly people in the service department. One of the gentleman even showed me how to replace a battery in my key fob, for when it needs changing. The waiting room is comfortable. I really appreciated all the savings applied to my bill by… the very helpful cashier.Fantastic service - Troy Honda is the best!
by PG on 06/20/2021We dropped our CR-V for it’s first maintenance. We were told it would ready towards the end of day. We were surprised when we received a call from Rich saying our vehicle was ready for pick up. Seems like we just dropped it off… approximately 2 hrs ago. My husband wants to thank Honda for the coupon he received and washing the car. We have been Honda owners since 1992. We bought and serviced our vehicles at Troy Honda and always will. The staff and service has always been excellent! Thank you!
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