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Customer Reviews of Crest Lincoln

Review type:

Overall rating

5.0
5 out of 5 stars

(10 reviews)


Customer recommendations:

Yes (10)|No (0)

Good Customer service

5 out of 5 starsby Keith D Neal on 07/07/2025

Create really worked with me by helping me get my vehicle and the pricing was very affordable
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The following reviews are more than two years old. They are not included in the overall rating.
118 reviews
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  • Excellent inevery way.

    5 out of 5 starsby jdboring1 on 09/22/2017

    From the minute I walked into the dealership for the first time until I drove away with my new Lincoln - everything was First Class. Mike was a very impressive salesman in listening to my needs and more than surpassing them all. I strongly recommend Mike, their Finance Department, and the whole Crest Lincoln Team!
  • Oil change

    5 out of 5 starsby shell657 on 08/11/2017

    Great customer service every time.
  • Good experience...mostly

    4 out of 5 starsby sbrownell on 06/25/2017

    Took delivery of my 2013 Fusion Hybrid exactly one week before the 12v battery began failing...in a 5-year old car. I returned for service, and Nancy and Leroy took great care of me. The replacement battery was not billed, which was appropriate and for which I am grateful. Any car marketed as a high-quality used car should be equipped with a new battery if the existing is more than 3 years old. It's too simple, low-cost and considerate to the buyer not to do this. Finally, that this vehicle was owned by a smoker was expertly masked, which I discovered a few days after delivery. I didn't think to ask, but certainly will in the future.
  • Crest is outstanding

    5 out of 5 starsby MKZEGS1 on 03/12/2017

    Each and every time I've taken my Lincoln to Crest I've been completely satisfied.
  • Karen

    4 out of 5 starsby kdarter on 12/02/2016

    Always curtious , fast and efficient.
  • Great service on New Car Purchase

    5 out of 5 starsby kmm0723 on 07/01/2016

    Worked with a very knowledgeable sales person. He was very accommodating and did exactly what he promised to do.
  • Crest Review

    4 out of 5 starsby rodguy707 on 06/23/2016

    I searched online for a vehicle and found what I was looking for. I called and the sales rep didn't seem interested at first but when I got there the next day things were totally different. He was very helpful and attentive to what I was looking for and the sales manager went out of his way so that everything worked out I would recommend my sales rep Josh and sales manager Leon
  • Great purchase experience!!!

    5 out of 5 starsby BMoore259 on 05/13/2016

    Josh was wonderful to work with. He answered all of my questions, was prompt, courteous and knowledgeable. Although he was not there when I picked up the car, Matt and another sales associate were excellent as well. I would recommend Josh and the dealership to anyone.
  • Great experience!

    5 out of 5 starsby vicolah on 04/04/2016
    updated 04/26/2016

    I needed a car fast and Steve Mo took care of everything in 24 hours. Everything couldn't have been better!
  • highly recommend

    5 out of 5 starsby Jimfraser on 04/04/2016
    updated 04/19/2016

    Pleasant from beginning to end. Michael and Angela both did a GREAT job and my wife and I are thrilled with the car.
  • Tire and rim

    5 out of 5 starsby LincolnMKZ386 on 04/04/2016
    updated 04/18/2016

    Always ready to help with car care needs. Great service
  • Very good service

    5 out of 5 starsby vmmlhos on 04/16/2016

    The service was very good they were done in the amount of time they quoted and i had no problems, Thank you!
  • Great Lincoln Experience!

    5 out of 5 starsby Lajb1sa on 04/13/2016

    Michael went above and beyond to find me the vehicle with all the features I desired!! Excellent customer service on his end, as well as on Angela's end dealing with the out of state purchase. I will 100% go back to Michael again in 2 years as I am one happy customer!!!!
  • amazing service

    5 out of 5 starsby LincolnLover90 on 04/12/2016

    Service is top notch! Every single person at Crest makes you feel welcomed and important!
  • Great service

    5 out of 5 starsby AlHud479 on 04/11/2016

    Everything was very smooth. Shawn was available either by phone or email all of the time. He showed me how to use certain things in the truck, put my license plate on and even recommended that I get a new license plate holder. Personality was great! Thanks
  • brakes

    4 out of 5 starsby brakeslincol on 04/01/2016
    updated 04/07/2016

    My sales rep is always polite and helpful. The office staff gave me wrong info when I was there in January on a rebate and thus I lost $50! Office staff should be somewhat informed about how to submit a rebate! They told me the info will come in the mail.
  • Great service great vehicle!

    5 out of 5 starsby Leskau12 on 04/01/2016
    updated 04/07/2016

    I leased an MKC and absolutely love the vehicle. My sales person was Lucia and she was fantastic. My experience with Crest was exceptional. No waiting and everything was in order for a seamless transition. Thanks!
  • Prompt and quality service

    5 out of 5 starsby Grandpa36187 on 04/05/2016

    We asked for a brake check and was informed we needed front brakes (pads and rotors). The day of service we were told we needed a caliper but it was a covered item on our extended warranty. Our original quote was reduced about $80.00 after receiving the new information. The dealership had to wait for the part to be delivered and gave us a complimentary rental vehicle to use. Repair completed the same day. Very satisfied customer.
  • New car--Great experience

    5 out of 5 starsby JerryBC on 03/30/2016
    updated 04/05/2016

    Our leasing of a new Lincoln MKZ was a very smooth operation. Our sales rep, Paul, took care of almost all the details. All I had to do was sign on the dotted line, and sign on the dotted line, and sign on the dotted line, etc.
  • I couldn't have asked for more

    5 out of 5 starsby unclelarry76 on 04/01/2016

    I started out at another dealership, which seemed nonchalont and almost uninterested in my business. When I called Crest Lincoln (I've bought there before) the attitude was 180 degrees different. My sales agent, Steve, is a really great guy. He cut right to the chase, gave me his best deal, and I signed immediately. So, obviously, I'm very happy.
  • Sales review.

    5 out of 5 starsby mkzpat1 on 04/01/2016

    My sales lady was very knowledgeable. .she was willing to work with me letting me test drive various vehicles and explained all the features .
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