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Customer Reviews of Briarwood Ford

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77 sales reviews
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  • Mike Collins is superb!

    5 out of 5 starsby Will Grattan on 03/14/2025
    updated 03/20/2025

    I have been buying and leasing from Briarwood Ford and Mike Collins for 13 years. Mike has helped me navigate through the maze life throws at us. Always unflappable and prepared, Mike and the Team make it painless. Mike Collins has always been honest with me and I recommend him highly.
    • Hi Will, we're happy you found our staff to be so supportive during your experience here at Briarwood Ford, Inc. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by Nora Sutter on 03/20/2025


  • Another great transaction

    5 out of 5 starsby Juanito M on 09/28/2024
    updated 10/07/2024

    We have bought several cars from Ted Miller at Briarwood Ford and every deal has gone well. This transaction was no exception.

  • Good experience

    5 out of 5 starsby Retired K on 09/26/2024

    Our sales agent Emily communicated extremely well. We purchased the vehicle on a Saturday and they were quick and efficient. They took care of everything we needed and it was a pleasurable experience!
    • Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Briarwood Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

      by Andy James on 09/27/2024


  • Purchase of 2022 Ford Edge

    5 out of 5 starsby Annette on 08/09/2024
    updated 08/20/2024

    Ruskin Tansel was my salesman and my husband and I connected with him well. My husband researched our trade in value for our 2017 Ford Escape on Kelly Blue Book and presented the amount we our asking for trade-in was $4500 with another $5500 down and we being the consumers calculated a payment of under $300 a month. Once my credit was ran and approved a payment of $292 was given and the process to purchase was moved forward.
    • Hello Annette, we're happy you found our staff to be so supportive during your experience here at Briarwood Ford, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Phoenix Grant on 08/21/2024


  • Briarwood in Salina

    5 out of 5 starsby Sjmatth on 06/06/2024

    Bruno, was wonderful, did everything possible to make me a satisfied customer. He always goes above and beyond

  • Excellent and praiseworthy experience

    5 out of 5 starsby hisunooyen on 08/24/2023

    One of the finest and smoothest car buying experience I've had. I had the pleasure of working with Kevin Williams on purchasing my vehicle; he was very patient and accommodating of my hectic schedule. The sales team that I interfaced with when Kevin was on his day off had been extremely respectful of him and of me. I couldn't have asked for a interaction and relationship while purchasing a new vehicle. I can't say this enough: they are respectful of your time, show empathy, and do not force anything on to you that you are not comfortable with. I wholeheartedly recommend Briarwood Ford, whether you're purchasing new or used!

  • Ford Escape 2023

    5 out of 5 starsby Marcia B on 05/26/2023

    Bruno Seminara did a great job in returning lease car and getting into a new lease. Pleasurable and efficient . Staff was very friendly. Will return to Briarwood Ford when time is due.
  • Briarwood -Super Great Dealer!!

    5 out of 5 starsby Todd Tali on 05/11/2023

    Tom Bicknell and Emily Buckel treated me like a family member! They made me feel like I was their only customer! Tom went out of his way to quickly find my GT Mach-e and spent a lot of time with me! The fact that he is the General Manager and would take such extra time to treat me like king was especially impressive. Emily gave me all the time needed to understand the comprehensive features of the car and still gave me her cell number to call with follow-up questions. Without her after the sale attention I would not have been enjoying my car as much as I am!! ALL AMAZING!!
  • Great experience.

    5 out of 5 starsby Pdiddya on 11/16/2019
    updated 11/22/2019

    Al Bell and Mark Garcia are amazing salesmen and incredibly easy to work with!!! A big thank you to them for an easy and fun car buying experience.
    • Hi there, thank you for your great comments about Al and Mark! We're glad you enjoyed your car buying experience, and we hope to see you again soon. Take care!

      by Rebecca Annes on 11/25/2019

  • Lots of Freedom to Learn and Choose

    5 out of 5 starsby Wesley on 12/17/2018

    There was no rush to decide. Salesman took lots of time to explain options.
    • Wesley, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

      by briarwood_f on 12/19/2018

  • Great service

    5 out of 5 starsby cmcheekie on 03/03/2018

    This was the best experience that I’ve ever had buying a new vehicle. I drove away in my new vehicle happy and content with my decision.
  • Briarwood Ford

    5 out of 5 starsby Sfretter on 12/28/2017
    updated 01/03/2018

    I thought our experince buying our new truck was easy and smooth. Except for having to wait for the rebates to come in. Our salesperson was wonderful, up front, and truthful.
    • We're glad that your experience buying your new truck was so easy and smooth! If you ever need anything additional, please let us know! Take care!

      by joecottonfor on 01/05/2018

  • Great Experience!

    5 out of 5 starsby KelseyM on 07/13/2017
    updated 07/25/2017

    Larry was amazing! He took the time to go over everything with me before we even looked into approving me and when I picked up my car, he sat with me in the car to show me how to use everything! He answered all of my many questions without any hesitation or irritation. Thank you Larry for your time and patience!
  • buying a vehicle

    5 out of 5 starsby jamnjan798 on 07/01/2017

    Salesman very friendly, Salesman took time to figure out the best deal for me. Vehicle was ready for pick up the next day. Helped me download Ford Pass. A few days later I had a couple questions and salesman was right there to help me.
  • Always a 5 star expereince!

    5 out of 5 starsby hfeldkamp on 03/21/2017
    updated 03/31/2017

    I have always loved working with Briarwood Ford, my sales guy, Ted Miller, always takes care of me. Steve Whitener and his whole team have always been great. This is my second car purchase from Briarwood and I can't see myself going anywhere else.
    • Thanks for the great star-rating! We hope you continue to choose Briarwood Ford for all your vehicle needs! Take care!

      by briarwood_f on 04/02/2017

    • Thanks for the great star-rating! We hope you continue to choose Briarwood Ford for all your vehicle needs! Take care!

      by briarwood_f on 04/02/2017

  • End of the Year Edge

    5 out of 5 starsby SalineFamily on 01/08/2017

    My wife and I really had not expected to purchase a car over the Holidays. We knew we wanted to get something in the next 6 months and were using our time off during the holidays to do some initial research. Among the multiple Dealers we visited, Briarwood Ford once we started to work with Ted it was our last. During a number of test drives we found an Edge we really liked. Thanks to Ted's patience helping with our research, answering our questions and working to get the best financing /incentives combination we decided to pull the trigger just a couple days after our search began. Thanks Briarwood Ford and Ted for a great buying experience.
    • Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by briarwood_f on 01/12/2017

  • Fantastic Dealer

    5 out of 5 starsby lotrfan on 12/06/2016

    I had an absolutely outstanding experience at Briarwood Ford. The staff was wonderful, and Ted was awesome. I would go back in a heartbeat.
  • Ford Escape

    5 out of 5 starsby Stone1935 on 10/17/2016
    updated 10/28/2016

    The salesman I had was very professional, knowledgeable and helpful. It had been 12 years since I bought a new car, and he was very patient with me. When I picked up the car, he spent an hour with me showing me how everything worked in the car. I really appreciated that.
  • Bringing a car in for me

    5 out of 5 starsby kayfesh on 07/19/2016

    I decided to by a 3rd vehicle for my household due to the big rebates on the 2016 Focus. I found one online that had a Blue tag extra $1000 rebate. I had purchased a vehicle from Ruskin Tansel in December and decided to try him again. I called about a car I found at Southgate Ford on a Thursday and at 3pm on Friday I was closing the deal. Even though Ruskin was not able to be there Friday he was able to facilitate the whole thing.
    • Your comments keep us motivated and working hard for all our guests! We hope you continue to choosing Briarwood Ford for all your vehicle needs! Take care!

      by briarwood_f on 07/21/2016

  • Good experience

    5 out of 5 starsby asmolinski on 07/17/2016

    Chris Brown was very helpful when buying my car. He wasn't in it just for the sale. He made sure it was right for me
  • Great experience

    5 out of 5 starsby Fordbuyer81 on 07/13/2016

    Our salesperson was extremely helpful, as he has always been. That is why we always go to Briarwood Ford when looking for a new car.
    • We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us, ,Fordbuyer81. It is great to hear our Staff took such great care of you! We hope to see you here again!

      by briarwood_f on 07/19/2016


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