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Customer Reviews of Cawood Auto

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343 service reviews
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  • Always amazing

    5 out of 5 starsby Loren on 06/29/2025

    Had another amazing service appointment with the Cawood team! Fast, professional and affordable! We only trust our cars with!
    • Loren, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Cawood Honda

      by Katie Wilder on 07/07/2025


  • New outer tie rod and oil change.

    5 out of 5 starsby Brian on 05/24/2025

    All went well and in a timely manner.
    • Hi Brian, thank you for taking the time to leave a review for us at Cawood Honda. We're happy we could meet your expectations!

      by Katie Wilder on 05/27/2025


  • Smart, pleasant service

    5 out of 5 starsby AP on 03/29/2025

    Over the decades I’ve known them, Paul and the staff have always tried to find the right fix for our Hondas — and our one Chevy — and they treat the women in the family with respect and clarity, neither over-selling nor skimping on service. It’s where I send my friends. A gem.
    • Ap, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cawood Honda. Until the next time we meet, take care!

      by Katie Wilder on 03/31/2025


  • Always great service

    5 out of 5 starsby Sarah on 02/12/2025
    updated 02/19/2025

    Cawood always does good work and they are efficient. I never have to wait too long to get an appointment and everything is done well.
    • Hi Sarah, thank you for taking the time to leave a review for us at Cawood Honda. We're happy we could meet your expectations! Thank you, and have a fantastic day!

      by Katie Wilder on 02/20/2025


  • Emission filter change

    5 out of 5 starsby Brian on 02/17/2025

    Cawood did an excellent job. Done in a short time.
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Katie Wilder on 02/17/2025


  • excellent service

    5 out of 5 starsby Tina Merrill on 01/30/2025

    Excellent service, friendly and knowledgeable staff.
    • Tina Merrill, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cawood Honda. We can't wait to see you again, have a great day.

      by Katie Wilder on 01/31/2025


  • Oil change, tire rotation

    5 out of 5 starsby Stacy Bixler on 01/28/2025

    They took me as soon as u arrived, all work was done in a timely fashion. Very pleasant employees.
    • Stacy Bixler, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

      by Katie Wilder on 01/29/2025

  • Great service

    5 out of 5 starsby Db on 01/01/2025

    Brought my truck in for an oil change and tire rotation. Staff was friendly and professional. I was in and out in less than an hour.
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Katie Wilder on 01/02/2025

  • Excellent Service!

    5 out of 5 starsby JL on 12/06/2024

    Very good on communication to end on letting me know how long my car service takes and when finished went over inspection checklist and future service quote.
    • Thank you again for taking the time to let us know how we did. We hope to be of service to you again in the future. Best wishes, Cawood Honda

      by Katie Wilder on 12/06/2024

  • Always great service!

    5 out of 5 starsby Steve F on 11/23/2024

    Paul Hoffman and his staff always do a great job with regular service on my 2013 Honda Civic Hybrid. 217,500 miles and still going strong! I would highly recommend Cawood Auto.
    • Steve F, we are so pleased you enjoyed your visit to Cawood Honda! Love seeing great customers having regular maintenance done to keep their vehicles on the road and running smoothly.

      by Katie Wilder on 11/25/2024

  • AS ALWAYS, SUPERIOR

    5 out of 5 starsby sshj on 11/13/2024

    Cawood works for the satisfaction of its clients-every time. And, suceeds!
    • We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Cawood Honda! Until the next time we meet, take care!

      by Katie Wilder on 11/14/2024

  • Ms

    5 out of 5 starsby Dianne on 10/30/2024
    updated 11/06/2024

    sincedI use a walker the help I was given was so appreciated.
    • We are always happy to help when we can ! We look forward to your next visit! Take care!

      by Katie Wilder on 11/07/2024

  • John

    5 out of 5 starsby John on 10/24/2024

    Polite, professional service. They take time to explain service and answer questions.
    • Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

      by Katie Wilder on 10/28/2024

  • Wonderful Service

    5 out of 5 starsby David Dove on 10/24/2024

    Brian Zeros is fabulous! He was very accommodating, as I had an emergency due to my having a blow out on a busy road and Brian assisted me very timely and so conscientiously. I will ALWAYS return to Brian for any vehicle needs I ever have. He is a true asset to your company! He's "the best!"
    • David Dove, thanks for your praise and kind comments about our team member Brian ! you are correct his truly is a great asset to our team! Thank you again for leaving us this response!

      by Katie Wilder on 10/25/2024

  • Honda 2024 EX CIVIC

    5 out of 5 starsby Honda 2024 EX CIVIC on 10/12/2024
    updated 10/21/2024

    While I was sitting in my car at Meijer, a cart pusher accidentally hit my vehicle while moving the grocery carts. I immediately informed the store's management, and two managers came outside to assess the damage. Afterward, I went straight to the Honda dealership for a repair estimate. At the body shop, Patrick inspected the damage, provided a quote, and answered all of my questions. He even pointed out areas of damage I hadn’t noticed. The next day, I returned with more questions, and two body shop staff members came out to my car, providing reassurance and explaining how the repairs would be handled. Their professionalism convinced me that this was the right place to get the repairs done. Although Meijer requested another estimate, they ultimately accepted Honda’s quote. Cawood Honda’s body shop did an excellent job, and I couldn’t be happier with the results!
    • Honda 2024 Ex Civic, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by Katie Wilder on 10/22/2024

  • Excellent

    5 out of 5 starsby Mike on 10/18/2024

    Cawood did a great job with the work. Dealt with the insurance company when they found more items needing repair. Kept me updated on the status
    • We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Katie Wilder on 10/21/2024

  • Excellent and friendly service

    5 out of 5 starsby BW on 10/17/2024

    Cawood is our go-to for all our service needs. They are professional, courteous, and knowledgeable. We highly recommend them for all your vehicle service.
    • Bw, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

      by Katie Wilder on 10/18/2024

  • Fantastic service

    5 out of 5 starsby Oil change on 10/13/2024

    I bought my first Honda back in 1983. I’ve been buying cars at Cawood ever since. I have a Honda passport and a Toyota Tacoma pick up truck. I take both vehicles there for service. With a service department that is top drawer, you can’t go wrong. Friendly Service, friendly staff.
    • Thank you for being such a great customer! We look forward to continuing to work with you and taking care of your service needs! Thank you, and have a fantastic day!

      by Katie Wilder on 10/14/2024

  • Wonderful service

    5 out of 5 starsby Great service on 09/28/2024

    Best service department I’ve ever used. Accommodating, thorough, polite, dependable!!
    • We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Cawood Honda! We do hope we can be of assistance in the future. Take care!

      by Katie Wilder on 09/30/2024

  • Above And Beyond!

    5 out of 5 starsby Jon B on 09/16/2024

    All the damaged pieces were replaced with factory new parts and the car was cleaned and washed when I picked it up!
    • Hi Jon B, thank you for taking the time to leave a review for us at Cawood Honda. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Cawood Honda

      by Katie Wilder on 09/16/2024

  • PM Service for my 2023 Honda Ridgeline

    5 out of 5 starsby Herbert Wendt on 09/08/2024

    I needed preventive maintenance service (oil change, tire rotation) on my 2023 Honda Ridgeline. Was able to get the day and time I wanted and the service was performed in a timely manner while I waited for my vehicle. Rob was my service advisor and he was very pleasant and knowledgeable.
    • Herbert Wendt, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

      by Katie Wilder on 09/09/2024


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