Seelye of Paw Paw
Customer Reviews of Seelye of Paw Paw
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Better See Seelye!
by Gabriel G on 06/05/2025
Is there really anything bad to say about Seelye? My experience with Seelye says no! I inquired about a beautiful Corvette they had in stock and within an hour I was contacted by David. From the first conversations he was very helpful in… getting me more information about the car and even getting me the carfax for the car which really cemented my decision to go and take a look at the car in person. Let me add that I’m a Chicago resident, this dealership is 2 states away, there were local options available but the professional and knowledge of David is what inclined me to go take the drive and visit the dealership. Needless to say this was a great decision. David does a great job of explaining everything and also even looking out for your own interest so you’re able to make an informed decision. David is one of few salesman who do their job to the best of their ability and even exceed expectations. I am forever grateful for having a smooth and headache free process. Better see Seelye!
1102 reviews
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Great Experience
by jeff276 on 01/28/2014updated 06/08/2025Wally did a super job answering our questions and explaining the many features of our new Town and Country. The facilities are top notch and family friendly. They made us feel at home.Enjoyable experiance
by Bonebreaker on 03/09/2014updated 06/08/2025The sales staff, Manager, and Finance were all very professional. They were friendly and courteous. We were in the market to purchase a specific vehicle and they had just what I wanted. They bent over backwards to get me into this vehicle… on a Saturday afternoon. By 4pm we were on way home.great sales representation from marcos
by bigtruckk on 11/07/2013updated 06/08/2025very nice and worked hard bought my diesel and he took care of everything felt like family at this dealership ty even aloud our puppy in there to visit lol was super coolSeeley Wright Paw Paw
by braveheart5 on 06/29/2013updated 06/08/2025Traded a truck for an SUV and received excellent service from Marcos F. No pressure sales; other SUVs brought to door for us to look at before finalising our decision; met our valuation of our vehicle. Very good experience overall.Poor Post Sale Customer Service
by jfoster3339 on 10/13/2012updated 06/08/2025First the good. I was in the market for a Jeep SRT8 and contacted Michael G. through their website. He was super responsive and we closed the deal shortly thereafter. Since their dealership is around 2 hours from me, we dealt exclusively… over the phone and email. He had my paperwork ready upon arrival and the Jeep was sitting out front waiting for me, fully detailed and fresh oil change complete. I did a quick test drive and there was a very evident issue on the front end. Michael had the service technicians take a look and they diagnosed the problem as a bad right front tire. While I waited, they got a tire and replaced the defective one. At the time, I was feeling pretty good about the customer service. Now the bad. The next day after I got back home, I noticed a small amount of oil on my garage floor. I wasn't too alarmed right then as I thought it may have been some oil left over from the recent oil change. Within a few days, I had to purchase brakes as the front pads were down to 15%. While I had the Jeep on a lift to replace the brakes, I noticed there was a lot of oil underneath near the pan. That was alarming so I arranged to take vehicle to a local Jeep dealership. They confirmed that there was definitely a leak and eventually found that there was a bad seal. This was a fairly complex repair requiring the transmission to be dropped and I was without a vehicle for several days. Thankfully there was still a powertrain warranty or this would have been very expensive. It is very hard for me to believe that this issue went unnoticed while the technicians were changing my oil at Seelye Wright. Also during this time and prior to the oil leak repair, I was going over the vehicle in detail. That is when I made a discovery on the tire they replaced. For those that don't know, the Jeep SRT8 comes from the factory with run flat tires. However, they replaced my tire with a non-run flat. Reasoning is simple: it was less expensive. Upon noticing this, I contacted Michael to see if they would be willing to at least replace the left front with the same tire so I did not have a mix on the same axle. He said that there was nothing that he could actually do but that my information would be given to the dealership owner so he could make a decision. My original request was on September 1st and to this day I have not heard anything from the dealership. Apparently post sale, I fall into the "not my problem" category. I think this is sad customer service as I was only asking for a tire that would have cost them perhaps $200 or less. Considering the premium price paid on the vehicle, it would have been a paltry amount. The Seelye Wright tag line is Yes We Can but my experience has been more like No We Can't. The last issue that I will list concerns the engine. I had been provided a clean Carfax which definitely helps with making a decision on a used vehicle. Once I got home, I looked in the glove box so I could take a look at manual. I found a lot of old paperwork in there from previous owner. As it turns out, the short block had been replaced on the Jeep in early 2010. No mention of that on the Carfax. I know the Carfax won't catch everything but that was a shock for sure. I find later through dealership paperwork that this block replacement was noted in their service department. But, again, there was no mention of this to me at purchase. So, in summary, the customer service at Seelye Wright was great throughout the purchase process. However, upon closure of the sale, I have completely been dismissed. Michael has been apologetic to my plight but confirmed that it is out of his hands. After giving the dealership quite a decent sum of money on a Jeep that they were getting ready to send to auction, I would have expected that they would have been a little more sympathetic and willing to assist a new customer. But instead they have proven that a customer that lives 2 hours away from their dealership means nothing. They made money on the sale and that is apparently their only concern. What started off as a very nice experience has turned into a huge pain. Based on how I have been treated post sale, I could never recommend this dealer to my friends and co-workers in MI.Great service before and after the sale
by svideo on 05/12/2011updated 06/08/2025I recently purchased a 2011 Challenger R/T from Seelye Wright of Paw Paw. I live and work in Grand Rapids so I spoke to 2 different dealerships in town. When neither of them were able to get me the vehicle I wanted, I started searching… online and ran into what I was looking for at some dealership I'd never heard of in a town I'd never had any reason to go to some 70 miles from home. I emailed Joe at Seelye Wright and he immediately responded to my inquiry, then further followed up on my additional questions. I stopped by on a Friday night to test drive, and the staff stayed late to allow me to drive my new car off the lot. I had no intention of buying a car that night, but everyone from the management staff on down politely removed any barrier I had preventing me from purchasing the vehicle. Never once in this process was I pressured, they just met my price point for both the new vehicle and my trade in, while beating the already generous financing I had lined up from my bank. Any reason I had to say "no" to the deal was met by simply removing the problem until I said "yes". After the sale I had a problem with the car as delivered. I emailed Joe who responded that they'd see that it was resolved. The issue was compounded by the fact that it was near an aftermarket install that I performed myself, and it very easily could have led to the dealer or service department blaming me for the problem. This was discussed and the management staff immediately declared that it wouldn't be an issue, replaced the broken part, and had me on my way. This sort of service has me hooked. If my next car is Mopar (and, as it stands, it probably will be), I'll be making the drive to Paw Paw to talk to these guys again. You couldn't ask for a better experience, and I'd give them 11 stars if Edmunds would let me.Fast service and good guys to deal with
by svideo on 05/12/2011updated 06/08/2025I had an issue with a new car purchased from Seelye Wright that was serviced under warranty. I stopped in unannounced to see if they had received the part as I was in the area, and they fit me in their schedule in the middle of the day and… performed the service while I waited. The service was as fast as could be expected (it wasn't a simple job), and every step in the process was handled in a professional an courteous manner. If I have any complaints it would be that they haven't opened a dealership in Grand Rapids yet!Perfect execution from deal to drive-off
by KPO on 01/30/2014updated 06/08/2025Located the Jeep I wanted online and made a call to them at noon on a Friday. Agreed on a price, arranged financing and headed downstate (220 mi away) by 5pm. Spent the night in GR and showed up at the dealership at 9am Saturday. My car was… ready, financing was signature-ready and all was concluded quickly and problem free. Wally B did an awesome job putting everything together according to our phone conversations got me on the road and heading home with my new Rubicon in perfect time. Thanks to all!!Great Experience!!
by teddybear1978 on 03/21/2014updated 06/08/2025My sales rep was extremely helpful in every way, and addressed all of my concerns quickly and accurately. THANK YOU!!They work hard for the business
by chill7 on 09/26/2013updated 06/08/2025Steve S. and the sales manager Dan worked hard to find the Ram Truck I was looking for. This included a lot of phone work on their behalf, to track down the vehicle I was looking for. Also secured very competitive financing. A good… professional staff.
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About our dealership
Your Chrysler, Dodge, Jeep, and RAM Dealership in Paw Paw, MI
Welcome to Seelye of Paw Paw, your locally owned Chrysler, Jeep, Dodge, RAM dealer for over 54 years. We are proud to be the premier destination for car shoppers in the Paw Paw area and serve drives from across the region, including Kalamazoo, Portage and Three Rivers. Our state-of-the-art dealership is home to a certified service department, financing services and extensive selection of new, used and certified pre-owned vehicles.
Here we make it easy to shop for the vehicle you have always wanted with our straightforward, no-hassle shopping process. Our friendly team of experts are here to help and can answer any questions you might have. We invite you to browse our complete inventory online or stop by and see all that we have to offer with a visit to our showroom conveniently located at 161 Ampey Road in Paw Paw, MI. We look forward to meeting you!
Amenities
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Customer Lounge Area
Thank you so much for your wonderful review, Gabriel! We're thrilled to hear about your positive experience with David and your interest in the Corvette at Seelye of Paw Paw. It's fantastic to know that David's professionalism and knowledge made your trip worthwhile, especially coming from Chicago. We truly appreciate your kind words and look forward to serving you again in the future. Don't hesitate to reach out if you need anything! Your Seelye of Paw Paw Team
by Seelye of Paw Paw on 06/06/2025