Jim Riehl's Friendly Chrysler Dodge Jeep Ram
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Customer Reviews of Jim Riehl's Friendly Chrysler Dodge Jeep Ram
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Great service once again!
by Tom on 04/07/2025
Perfect experience once again. Communication was top notch.
270 reviews
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Great Job Jim Riehl and Tim Wilcox
by M Danna on 11/20/2021My sales man Tim Wilcox and the team at Jim Riehl made the lease process so easy. I did not have to leave Tim's office to complete the whole process. Great experienceWonderful Experience
by Aubrie on 11/17/2021Justin was so helpful, made me feel very confident in my purchase. Best inventory around!Winter ready
by Cathy on 11/13/2021Received great price on tires and job was done when promised.Great Service from Friendly's of Lapeer
by Henry on 11/06/2021This is the best dealership I have ever dealt with. The place is always clean, the employees are polite and helpful, and the service is first rate. I would recommend this dealership.New Grand Cherokee
by Mike Shea on 11/01/2021Awesome experience per usual with Brad Curtis. He has been my "go to" guy for some time. Always makes the experience simple and efficient. Always a pleasure to work with.Excellent service!
by Jamie Young on 10/18/2021Found a car, contacted dealership, came in and test drove same day. The whole process was easy and fast.Great, great, great!!!
by Lisa Pallach on 10/04/2021Everyone bent over backwards to make me happy!Professional
by Jean Pezzell on 10/02/2021Efficient, friendly, professional, clean customer service area. Impressed!!Great service
by Ram09 on 09/02/2021Jason is a fantastic help with the service department at Friendly. Won’t go anyplace else.Unbelievably Great Service
by Beareye 1971 on 08/18/2021The service department went above and beyond to locate, secure and install a wheel and tire the day after it was discovered my wheel rim was cracked due to a large pot hole. I cannot thank all enough.Exceptional
by Johns Gladiator on 08/04/2021Friendly, quick to get things done, on time, willing to go the extra mile, caring.Great Service
by Paul R on 08/02/2021When I arrived at the dealership for some service work, Jason greeted me right away and walked me through everything that was going to be done along with an estimated time of completion. He also made sure to keep me updated via call and… text if I needed anything.Transmission Replacement
by Kevin Fallis on 08/01/2021The dealership did the best they could due to unavailable parts for several months. They kept me informed and was very professional and communication was excellent. Highly recommend Jim Riehl's Friendly Chrysler Dodge Jeep Ram, Lapeer, MI… location.Friendly's Friendly staff
by Jim Riehl Friendly on 07/27/2021I went to get an oil change and planned on it being a long wait since I arrived later than I wanted to. I was met by a friendly kind employee. She was a pleasure to have as a first contact. She said it would be appropriately one hour & ten… minutes. Seemed an off time frame. But it only took an hour & 8 minutes! Which is very quick. They have a very nice lobby & exceptionally clean restrooms. Great service.Fast and Furious
by Dianna Stone on 07/26/2021The overall experience was good. Would have preferred a stay in your vehicle oil change due to covid but other than that it was great.Great service
by Casey on 07/23/2021Due to not know the length of time for the fix they got me set up with a loaner that would fit the family!very good and fast service
by Gerald Reader on 07/03/2021excellant serviceTook Care Of Us
by Paul R on 06/26/2021Rob P. took care of us and made sure to keep us updated on anything going on when purchasing our new 2021 Ram 1500. He made sure that our vehicle was available on time and if we saw anything it was corrected right away. He made this sale… seamless and highly recommend him for any new vehicle purchase.Friendly
by They are friendly on 06/15/2021Prompt courteous staff
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