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Jim Riehl's Friendly Chrysler Dodge Jeep Ram

Today 8:30 AM - 8:00 PM

Customer Reviews of Jim Riehl's Friendly Chrysler Dodge Jeep Ram

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270 reviews
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  • Friendly service

    5 out of 5 starsby Anne on 06/08/2021

    Awesome service, friendly staff.
  • Great oil change.

    5 out of 5 starsby ACA on 06/01/2021

    I was met by a very friendly technician and my time waiting for the oil change was just as she said. It went fast. Thanks.
  • Great job

    5 out of 5 starsby JeffreyD on 05/26/2021

    Shannon did great job & went the extra mile for me
  • jazzs dealer

    5 out of 5 starsby scott jazowski on 05/15/2021

    great customer service employees are very professional
  • Ty’s your guy!

    5 out of 5 starsby Bekah Southern on 05/12/2021

    I’ve been flirting with the idea of getting a new vehicle for the last 3 years. Each time I’ve called in Ty has been happy to help me even at the expense of me not purchasing a vehicle. He truly wants what the customer wants and not to just sell, sell, sell! I appreciated that and each time I called I specifically asked for him! Well I finally ended up purchasing a vehicle and he made everything smooth! Thank you for your patience and time working with me Ty!
  • Time

    5 out of 5 starsby Tim on 05/10/2021

    Service tech said it would take an hour. I was out the door in an hour.
  • Easy

    5 out of 5 starsby Mike Neitly service mgr on 05/09/2021

    So friendly and accommodating.
  • Jeep Cherokee

    5 out of 5 starsby Jason on 05/08/2021

    I have leased my last 2 vehicles from Friendly and they made everything very easy and seemless. I wouldn't go anywhere else.
  • Fast Lane Oil Change

    5 out of 5 starsby Ellen Timko on 04/25/2021

    I was happy that they were able to get my truck in so fast to do the oil change. It was nice that they also addressed other minor issues. Air Filter and replaced as well. I also like the fact that they complete the multipoint inspection so I can look it over and address other issues as well.
  • Molding alignment

    4 out of 5 starsby David Bieri on 04/21/2021

    Jason is an excellent service advisor. We always go to him with our problems Took a little longer than I expected. But was very pleased with the outcome
  • Promaster

    5 out of 5 starsby Jeff Floyd on 04/09/2021

    The service department did what they said they would do when they said they would do it.
  • Great service!

    5 out of 5 starsby Judy P on 04/02/2021

    I was met promptly by the service department personnel (Jason V.). I was greeted by name, and taken into the building to complete paper work. I waited about an hour or so for work to be completed.
  • Lionel Guerra went over and above for us.

    5 out of 5 starsby Fenners Floral and Design Co on 03/30/2021

    We were searching for a delivery van for our flower shop. I contacted Lionel Guerra in commercial sales to help us decide which vehicle was best for us. He was very helpful helping us pick out the right van and finding the color my wife wanted.
  • outstanding

    5 out of 5 starsby MaryAnn Couto on 03/29/2021

    Nick Grayson was attentive, patient, prompt and extremely helpful. I have and will continue to recommend him to people I like 😏
  • Bad vibrations

    5 out of 5 starsby Top Notch on 03/21/2021

    I recently purchased a certified used Santa Fe and after a few weeks I started to have a severe vibration in the steering wheel and pulse in the brake pedal. I figured it was brakes and rotors. I do a lot of driving for work and my kids. Despite having some issue with getting the necessary parts (COVID shortages) I had my car back...shake free...within a couple days. They made sure I had a loaner and were super easy to work with for the exchange.
  • Exceptional Service

    5 out of 5 starsby Patty on 03/09/2021

    The first Service department I feel I can truly trust
  • Friendly service

    5 out of 5 starsby Jim Shtogrin on 03/02/2021

    A large dealership with a huge assortment of vehicles to choose from. We were treated very well. Friendly staff. Informative.
  • Service

    5 out of 5 starsby JB on 02/28/2021

    Friendly rep. Service completed as promised.
  • Oil

    5 out of 5 starsby Letty on 02/28/2021

    Had my oil changed . The service was super good no problems.
  • Purchased a used car

    5 out of 5 starsby Brandy on 02/06/2021

    I found the vehicle online at cars.com. We reached out to the dealer through that website and the dealership called promptly the following morning. Meredith called and text me to stay in touch about looking at the vehicle since I was working and my son and boyfriend were going to check it out as the vehicle was for my son. We did everything via email and text once we decided we wanted to purchase the vehicle , and for someone like me who works dealership hours this was a huge help. I appreciate all they did for us.
  • Awesome

    5 out of 5 starsby Deanna on 02/02/2021

    Clean, friendly, reasonable.

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