Jim Riehl's Friendly Chrysler Dodge Jeep Ram
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Customer Reviews of Jim Riehl's Friendly Chrysler Dodge Jeep Ram
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Great service once again!
by Tom on 04/07/2025
Perfect experience once again. Communication was top notch.
270 reviews
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EASY PURCHASE - NO HASSLE - EXACTLY HOW I WANTED IT DONE.
by Pontiac Ceiling and Partition on 05/31/2022Tim Wilcox listened to my wants and needs when purchasing this vehicle. Wanted an easy come in, pay for the vehicle and on my way for a happy day and Tim provided me with this.Great experience
by Jeff Rule on 05/23/2022I ordered a truck back in March 2022. When the truck finally arrived on Monday May 16th 2022, the factory made a huge error with the build and included options that I did not order. I was not pleased. The sales staff and management… staff at the Lapeer store acted quickly and offered me a fantastic deal on another truck. I am very happy with my new truck and the customer service provided by Nick Grayson and Chris Brynes.Friendly and fast
by Hemibee2 on 05/10/2022Quick and thorough service.I always get great service here
by Danielle on 04/23/2022The sevice was fast, and friendly. I will always come back here to get my vehicle servicedGreat experience
by brl1977 on 04/20/2022Our sales person Justin Ball made our experience great and convenient which we appreciateExcellent service!
by Joe D on 03/29/2022Very friendly service. easy in and out for a quick oil change/ tire rotate. Very convenient location too. I recommend going here for serviceExcellent
by John on 03/25/2022My service experience was excellent. Got in fast and didn't have to wait long at all.They took of the problem quickly.
by RAS on 03/19/2022Great service experience. Patrick was very professional, pleasant, and courteous. Great person to work with.No pressure
by Vince on 03/15/2022Very friendly. No pressure sale. Salesman was very good. Had the add-ons that I wanted the next day.Had all the paperwork ready, fast and friendly transaction.
by Johnny Renegade on 02/27/2022Everything I was told on phone was true, prices & appraisal were as quoted when I siigned the paperwork.Above and beyond
by AR on 02/24/2022My salesman went above and beyond to make the sale!! Thank youRelaxing purchase.
by Dale from Lapeer on 02/20/2022Bill was easy to communicate with and he is very informative. His experience came in handy.Great Job
by John on 01/28/2022My truck was done early due innovative thinking in getting a part. Only dislike is the text messaging does not seem to work properly.Great service
by Kim on 01/26/2022Very happy. Was helped with getting a tow truck to my house to pick my truck up and was fast. Dealership was able to take a look at my truck and back the same day. Very helpful and friendly.service
by mickey Taylor on 01/16/2022very friendly staff oil changes are a little high from what i normally pay at other places, it would be nice to receive more coupons for themWin With Wilcox
by Iron Dave on 12/29/2021I actually would purchase a Ford F-150 Series if it were not for Tim Wilcox. My wife leases a Jeep & I the Ram. I do like the RAM but Mr. Tim keeps us coming back with integrity, friendship and humor.So refreshing to finally Receive Great Service!
by Noel on 12/20/2021The experience was awesome from drop off to pickup. The lady that helped check me in was fun and positive, Jason my service rep was friendly, thorough and super accommodating. He not only handled my initial issue but also, took the time… to research and help resolve a secondary problem that I was having. Oh and the driver that drove me home was a great guys also! An A+ effort from start to finish!2021 Gladiator
by Nate on 12/07/2021Always a great experience purchasing a vehicle from Jim Riehl's Friendly Jeep. This the fifth purchase for us from this dealership for so many reasons. Sales staff, management and service staff treat us so well. Always go out of their way… to make our experience exceptional no matter the reason for our visit. Top shelf service, sales and of course... Jeep vehicles!!Top Notch Service
by KG on 12/07/2021Tim - Parts very helpful resource and this was the reason I decided to bring my 2012 Jeep Grand Cherokee in for service and to have my head lamps changed. From start to finish my first time experience at Rielhs's was positive. Theresa is a… great service advisor who assisted me with my oil change, tire rotation and getting my HID Head Lamps replaced. Although a large and pricey task that Elijah in service needed to complete I was glad to have this taken care of and thankful service could squeeze me into their schedule. Very professional and customer oriented dealership.Buying a new Vehicle Experience
by Timothy Duskey on 12/04/2021Very Helpful in purchase of new vehicle and generation of various uconnect and sirius apps.Great service!
by Choo choo on 11/22/2021I was leaving for an out of state trip and the service writers were able to get me in and out in a timely basis. I was able to leave on my trip as planned.
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