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Jim Riehl's Friendly Chrysler Dodge Jeep Ram

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Customer Reviews of Jim Riehl's Friendly Chrysler Dodge Jeep Ram

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270 reviews
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  • Most excellent!

    5 out of 5 starsby Jim C on 12/24/2022

    Service was quick and complete.
  • Happy in Lapeer

    5 out of 5 starsby Marty on 12/17/2022

    Friendly, honest and dependable
  • Tire Swap

    5 out of 5 starsby s lane on 11/22/2022

    Swapped my winter tires and stored my summer tires for a great price. In addition to that they got me in and out for some recall work. Great place to do business
  • Jason is awesome!

    5 out of 5 starsby Catherine D on 11/20/2022

    Excellent customer service. I was able to drop off and pick up my vehicle after-hours. No waiting for my oil change and tires being rotated. All my concern quickly addressed. No pressure for unnecessary upgrades or things I didn’t need, yet no skimping on quality either.
  • Exceptional experience

    5 out of 5 starsby S Allen on 11/16/2022

    Jim Riehl's dealership was fantastic to work with. I had been trying to deal with another dealer for months, LaFontaine, and they are horrible so I went to Jim Riehl's. The salesman Bill Hilliard was great to work with. Settled on a date to close and everything was ready and went smoothly. Couldn't ask for friendlier staff and made the purchase very relaxing. Will definitely buy through them and Bill again.
  • Great service

    5 out of 5 starsby Jeffrey D on 11/03/2022

    They did a great job on my RAM 1500. They hard and got a rental at day one. They also did a great on locating the parts needed for the repair. It took about two weeks to complete the repair, but they keep me updated on the progress of the repairs. Highly recommended them.
  • Fast and friendly service

    5 out of 5 starsby Andrew Artman on 10/23/2022

    Easy to find , right off of highway I-69 . Service department gets you in and out in no time at all , the service department crew where friendly and knowledgeable explaining everything they did to service my 2022 jeep compass.
  • Excellent customer service!!!

    5 out of 5 starsby Jeremy Roberts on 10/17/2022

    From start to finish, Chris and Nick at Jim Riehl's Friendly CDJR were great. Always responsive and answered all questions. Arranged delivery to my house within 24 hours of arrival to dealership including financing. Could not have asked for more. Thank you Chrish and Nick for an excellent customer service experience.
  • Thank You Rob Piccirilli !

    5 out of 5 starsby James Colasanti on 10/12/2022

    My salesman, Rob Piccirilli was extremely helpful in the entire transaction. I really appreciated the extra support after the sale to get all of the understanding of the vehicles options that we included
  • The BIG Surprise

    5 out of 5 starsby Noah on 10/05/2022

    I liked that my dealer worked VERY hard to get me the deals that I needed and was exceptionally fast about doing so. I felt as if my dealer would go to the end of the world just to find what’s right for me and she did. She put in very hard work and a lot of dedication. 10/10 would come again
  • Service was Above and Beyond

    5 out of 5 starsby Ray Johnston on 10/04/2022

    Service was exceptional
  • The best dealership

    5 out of 5 starsby RB on 09/17/2022

    This dealership is top notch. Always friendly, always helpful and very prompt. Very respectful of everyone’s time. Jason was my service rep and he is amazing. Took time to explain everything and makes sure my family is all taken care of! Excellent service!
  • First Class Sales/Delivery

    5 out of 5 starsby Pat Sieloff on 09/12/2022

    I have dealt with a lot of dealers over the 30 plus years I have been in business. Jim Riehl's Friendly Chrysler Dodge Jeep Ram make it easy and are always very competitive with pricing. Tim Wilcox always there to help with making delivery easy. Always a great experience with this dealer whether it be a car or truck or work van, they make it easy, regardless of your location.
  • Unmatched Excellence!

    5 out of 5 starsby Bob K on 09/03/2022

    The Riehl group goes over and above excellence.
  • Work with Jason in service.

    5 out of 5 starsby Charger on 08/31/2022

    I work with Jason in service and he always seems to be straightforward in what I can Expect.
  • dependable

    5 out of 5 starsby marty on 08/15/2022

    friendly team
  • Service was a breeze at Jim Riehl's.

    5 out of 5 starsby Peter Gilles on 07/25/2022

    If only all of life could be this easy. From beginning to end, the service department has it running like clockwork. Everything was completed on time and done correctly.
  • Defective replacement part

    4 out of 5 starsby Ann Bambach on 07/13/2022

    This is a great dealership and great service center! The Best one around!! They were able to get my car in the next day for repairs however, they received a defective part which delayed the completion of the repair. Mike kept me informed and called me as soon as my car was ready.
  • Excellent service, knowledgeable and friendly staff

    5 out of 5 starsby Harley on 07/05/2022

    Great deals Very helpful sales people
  • Awesome

    5 out of 5 starsby Javier on 07/04/2022

    Great service. Completed work in a timely fashion.
  • First visit

    5 out of 5 starsby RC on 06/13/2022

    Great service from initial communication to completion. Will definitely go back.

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