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Jim Riehl's Friendly Chrysler Dodge Jeep Ram

Today 8:30 AM - 6:00 PM

Customer Reviews of Jim Riehl's Friendly Chrysler Dodge Jeep Ram

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270 reviews
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  • Good Work

    5 out of 5 starsby Dan on 03/09/2020

    They are truly a friendly place, and I was happy with the recommendations and the work they did.
  • Awesome Service

    5 out of 5 starsby Matt on 03/02/2020

    Shannon is a great salesman and takes the time to make sure your getting into the right vehicle! Highly recommend working with him! I’m on my second lease and will continue coming back!
  • Service review

    5 out of 5 starsby George Zumbro on 02/29/2020

    Your service department was very professional and knowledgeable. Everything was fixed in a timely manner and was done correctly.
  • Happy me

    5 out of 5 starsby Judy G on 02/26/2020

    Long drive, but well worth it. Very helpful, getting me the car I wanted at the best price available. Knowledgeable and efficient staff.
  • Exellent Service

    5 out of 5 starsby Kara Lambourn on 02/10/2020

    Shane Burrough did an excellent job finding us the vehicles that fit our needs.
  • Oil Change

    5 out of 5 starsby Mike on 02/09/2020

    Completed work when promised
  • Salesman outstanding

    5 out of 5 starsby Great Used vehicle experience on 02/03/2020

    Had a non pressure experience at the dealership starting with our salesman Darryl Strong. He made me feel comfortable and helped me find the perfect vehicle for our needs.
  • Great sales experience, Brad Curtis is top notch!!!

    5 out of 5 starsby Don moore on 01/22/2020

    One call to Brad and he beat everyone’s deal!, even my dealer that I have bought from for many times. I couldn’t be happier with my experience, he even brought the new vehicle to me and picked up the old one, I know this was not a one time deal because he also treated my brother in law the same way with the same service!
  • Customer Focused

    5 out of 5 starsby Customer focused on 01/21/2020

    First-rate dealership. Have leased several vehicles from them and the entire purchase experience was low stress and convenient. Will definitely continue to use them.
  • Brake work

    5 out of 5 starsby McCreedy on 01/14/2020

    The car has stopped every time I hit the brakes. Good Job. Work completed as promised.
  • Love my new Jeep Compass Trailhawk!!

    5 out of 5 starsby Pat on 01/11/2020

    Our salesperson, Wade, was extremely helpful, knowledgeable, professional. Getting many compliments on my new jeep - so far loving it! Highly recommend!!
  • Excellent service

    5 out of 5 starsby Great on 12/24/2019

    Great experience. Everyone was very friendly and helpful.
  • Carol's New Vehicle

    5 out of 5 starsby Jeep Cherokee on 12/10/2019

    The sales staff was most knowledgable about the new vehicle and answered all the questions. He spent extra time covering the most important aspects of correct operation and safety.
  • Oil change & tire rotation

    5 out of 5 starsby Happy Jeep Trail Hawk on 11/26/2019

    Drove up told them I wanted an oil change and tire rotation. He said have a seat in the lobby have a coffee. He would let me know when it was done.He was right on the time . He came to get me and I went home happy . Thanks Jim Riehl’s Lapeer .
  • Service review

    4 out of 5 starsby Service review on 11/21/2019

    Our service specialist Jason is always fantastic to work with and the reason we continue to use this dealership. The only reason for not giving 5 stars is due to FCA issues with the parts that are being serviced again. They take longer than expected as FCA requires multiple tests before replacement which is timely. Jason and his service team are always easy to work with, knowledgeable, professional and friendly.
  • Excellent

    5 out of 5 starsby Linda on 11/13/2019

    The Service Advisor, Shaun Dey, was incredibly friendly and courteous. My wait time was very reasonable and the waiting area very clean. Going to a car dealership is my favorite place to go to but working with Shaun made it very comfortable.
  • Jeep 2019

    5 out of 5 starsby Alan Katkin on 11/04/2019
    updated 11/12/2019

    Our sales person Tim Wilcox is friendly, professional and always a pleasure to work with.
  • Low pressure sale

    5 out of 5 starsby Joe on 11/06/2019

    Good experience, salesperson Jared was friendly, knowledgeable and delivered. Very happy with purchase
  • Service

    5 out of 5 starsby KAB 84 on 11/04/2019

    Still the best around. Ill pass others just to drive there. Thank you Charlie and Jason in the service department.
  • Thanks

    5 out of 5 starsby Rick Burrough on 10/30/2019

    Fast Friendly service
  • Perfect

    5 out of 5 starsby Mario on 10/28/2019

    Nick Grayson was extremely kind, friendly and helpful. He guided me in all the choices and was so patient in answering any king of question.

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