Skip to main content

Jim Riehl's Friendly Chrysler Dodge Jeep Ram

Today 8:30 AM - 8:00 PM

Customer Reviews of Jim Riehl's Friendly Chrysler Dodge Jeep Ram

Review type:

270 reviews
Sort by:

  • excellent service

    5 out of 5 starsby Jazz on 10/14/2019

    Great dealer always excellent service .service advisors are always helpful
  • Another great experience

    5 out of 5 starsby Linda Stoll on 10/09/2019

    I have lost count of the number of cars I have had from this dealership but every single one has been the best.
  • Wonderful

    5 out of 5 starsby Ellen Timko on 10/06/2019

    Always treated like family. Always wonderful people. Always concerned about the quality of service, ensuring everything that needs to be fixed is done correctly.
  • Outstanding service!!!!!

    5 out of 5 starsby Kathy on 09/17/2019

    We have had three exceptional experiences purchasing cars from Jim Riehl's in Lapeer. Their price beat every other dealer I had been to and they go above and beyond to make it very convenient. Delivering the new car, picking up a trade in, fitting into your schedule! Highly recommend BRAD!
  • RAM Lease

    5 out of 5 starsby Steve on 09/16/2019

    Shannon was great to work with and made the process easy. He put the extra time in to make sure my truck was prepped to my expectations for delivery.
  • Great service as always!

    5 out of 5 starsby Nate on 09/08/2019

    Always good service!
  • Absolutely excellent experience

    5 out of 5 starsby Brad on 08/07/2019

    My salesman Nick did everything he could to find the exact truck I needed and that wasn’t easy. Everyone there was kind and helpful. They found me a truck at a great price. We were so pleased we also got a vehicle for my wife.
  • Oil Change

    5 out of 5 starsby Dale on 07/23/2019

    Timely, helpful n professional
  • Excellent Service...where we take all our vehicles!

    5 out of 5 starsby LeslieBoren on 07/16/2019
    updated 07/22/2019

    Always quick service without all the hassle. I'm in and out, no pressure to upsell. Clear indication of what was fixed or needs to be repaired.
  • 2019 Ram 2500

    5 out of 5 starsby Ram2500 on 07/13/2019
    updated 07/19/2019

    Excellent service and customer support. Met all of my needs and more.
  • oil change & tire rotation

    5 out of 5 starsby ARK on 07/17/2019

    All went well. I typically have a positive experience with the Service Department.
  • Friendly Service!

    5 out of 5 starsby Deanna on 06/19/2019
    updated 06/27/2019

    Everything about the experience was exceptional...from scheduling to the appointment!
  • Professional sales representative

    5 out of 5 starsby ann12164 on 06/18/2019
    updated 06/26/2019

    We purchased a car in December,2018 and Tim Wilcox did a great job with everything. So we had no reason not to bring our business back to him again. He was very helpful with the leases (2 cars) we needed. I would recommend anyone to Tim. Keep up the great work!!
  • 2019 Pacifica

    5 out of 5 starsby JimB on 06/12/2019

    Shaun Dey was my service advisor. She explained in detail my concern. Engine light and stop-start light was on. I was told it might be 2-3 days. Ths servics was complete fhe same day and ready for pick up. Could not be more satisified.
  • recall

    5 out of 5 starsby recall on 05/14/2019

    everyone was very professional courteous completely satisfied
  • New Jeep Wrangler

    5 out of 5 starsby Wes on 05/02/2019
    updated 05/09/2019

    Thank you for helping us get our first Jeep Wrangler.
  • Lease review

    5 out of 5 starsby Ter on 05/03/2019

    I had a positive experience at Jim Riehl`s. I usually dread the whole car leasing process, but Jared Gay made the process easy and pleasant. He was very helpful and patient with me. I left there feeling like he got me the best deal possible. It was a pleasure dealing with him, he followed up with a text a few days later to see if I had any questions or concerns with my new car. I will recommend him to friends and family.
  • Fast Service Lane Experience

    5 out of 5 starsby HenryS on 04/11/2019

    On the spare-of-the-moment, I decided to pull in for an oil change, lube & tire rotation. The service manager said a new air filter was due, so I authorized one. As it turned out, he said the filter was still good and I didn't need a new one. Over all it was a great experience; I was pleasantly greeted and the job was finished in a short time. The writeup and waiting lounge areas were clean and the free coffee was great.
  • 10

    5 out of 5 starsby 10 on 04/10/2019

    Awesome experience, always a pleasure to work with Bob "Lesko", a great team member. The buying experience with Bob is always first class. Thanks
  • New commercial vehicle

    5 out of 5 starsby Julievowels on 04/09/2019

    Lionel was wonderful. He made the whole process so easy. I truly enjoyed working with him.
  • Honesty and Integrity

    5 out of 5 starsby Great on 02/12/2019

    Scott was very honest the first time we talked about pricing. I am happy to have him as my dealer for life.

About our dealership