Kia of Lansing
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Customer Reviews of Kia of Lansing
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KIA of Lansing for life!
by Gary Lehman on 03/02/2024
I just LOVE KIA of Lansing. I bought a KIA Soul about three years ago with the awesome assistance of Kody and their fabulous finance gal, Lisa. I had challenging credit but they got me into a new car. I recently went and test drove a blazer… but just didn't love it so stopped at KIA of Lansing to see what they had and fresh out of detailing was a very low milage used Sorento not even listed yet. I talked to, Kody he handed me the keys and it was a done deal I had to have it. Kody and Lisa worked very hard and even stayed late that night to secure me a loan with a far better interest rate, going well into the next day but, Lisa did her magic and made it happen for me when I didn't think it was going to. I'm SO happy with my new Sorento and most importantly LOVE it. I'll never stray from KIA of Lansing again they have a lifelong customer in me. I'm just a KIA guy! Thank you SO much to Kody and Lisa!!
thanks you two! -Gary
204 reviews
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New Kia Soul
by Toohaut11 on 05/24/2016updated 06/06/2016The whole process was simple and easy! Mando was great to work with and I'm loving the car he got for me!Service Dept.
by MyKIAsite on 05/17/2016updated 06/03/2016Very friendly staff. Car was ready when the service dept said it would be. Even though I was there for my vehicle to be serviced, the salesman stopped by and chatted.Kia of Lansing
by stevensochay on 05/18/2016updated 06/03/2016The salesman, Neil Miller, was great to work with. He was professional, knowledgeable, and personable. He was very easy to relate with and he made things enjoyable.New Van
by bstroven on 05/20/2016updated 05/31/2016They made it easy, and really cared about us during the purchase. Will tell everyone about our experience with the dealership.Question
by LanaMarie on 05/15/2016updated 05/31/2016A short answer to the question......Everything. This was my first experience purchasing a vehicle "all by myself". and I could not be more pleased. Thank you Mr. Matt WalshYou are the Best
by JamesPatrick on 05/29/2016Friendly professional service with a smile. Our salesman was amazing. Ron was great to work with. I appreciate all the staff at Kia of Lansing for make us feel at home. Also I want to thank everyone who worked so hard at getting us… approved. I can't thank you enough.My KIA dealership visit
by RoseAnnWard_01 on 05/24/2016Staff are always friendly and knowledgeable. They take the time to listen and answer any questions we may have. We have never had a bad experience while coming to this dealership.we'll be back!
by lansingbill on 05/22/2016We were remembered us from the last time we were there. And we will be back for our next service.I am real
by dmonroe16soul on 05/22/2016I never felt like just another sale. I was treated like a real person. I didn't have stellar credit and no one made me feel bad for that. You guys ROCK!Fast Friendly service
by Melon60 on 05/03/2016updated 05/16/2016I went in and received fast friendly service. Surprisingly was done with their work before the allotted time. Great, and on a monday too!Great service!
by BernadetteF on 04/24/2016updated 05/10/2016They know me! Quick turnaround. Friendly staff. Clean waiting room and restrooms. Explained all service needs without trying to upsell me.Cindy K.
by Andrew_Kramer on 04/26/2016updated 05/09/2016It was better than expected! Kody S. was a pleasure to deal with absolutely no pressure. Definitely would work with him again.Many Thanks
by burrel20 on 05/09/2016Neil Miller helped me with leasing my second Optima. He was very helpful and knowledgable and I appreciated that he spent a extra time to make sure I got the car I wanted. The sales, service, and staff here are fantastic which was a big… part of the reason why I re-leased with them.Lake0707
by Sandra404 on 05/03/2016Neil Miller took the time to answer all my questions, he let me drive 2 different cars to compare them, he is was very knowledgeable, and made me feel very comfortable.Kia Forte
by Jeremy3123 on 04/02/2016updated 04/07/2016I like the fact that I wasn't treated as another statistic. Neil went above and beyond to make sure I was taken care of and comfortable during the entire process.Service
by LaraBhere on 03/20/2016updated 04/05/2016Speedy service, and the service guy talked to me about it, didn't rush to get started. He made sure of what I needed done.The New Hottest SUV 2017 Kia Sportage
by dooster on 03/30/2016they found what I wanted delivered quick. The employees there are all so nice an friendly...and service is great, have had other Kia and was always satisfied with the serviceGreat!
by LVoss23 on 03/03/2016updated 03/14/2016I had no idea what i was looking for in a new car and my sales rep presented the best option i could afford! I love my new car!Dave McKenna Review
by Dave_McKenna on 02/26/2016updated 03/08/2016I was impressed with the commitment that Neil made to getting me in my car and that assistance of the finance department in getting me financed even though I had less than stellar credit.Kia survey
by Jasonlasure on 02/15/2016updated 03/01/2016This dealership is one big family where they all work together. And my salesman did a superb job as well as all the managers. I am very pleasedSee Ya In A Kia!
by chellybehr on 01/22/2016updated 02/05/2016I am very happy with my experience. Becky talking to me on the phone and gave me all the information to get me to come in. I worked with Staci when I came in. She was great. I wished I got some of the paperwork in front of me during the… explanation to make it a little bit clearer. But all my questions were answered that I didn't understand.
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