Kia of Lansing
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Customer Reviews of Kia of Lansing
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KIA of Lansing for life!
by Gary Lehman on 03/02/2024
I just LOVE KIA of Lansing. I bought a KIA Soul about three years ago with the awesome assistance of Kody and their fabulous finance gal, Lisa. I had challenging credit but they got me into a new car. I recently went and test drove a blazer… but just didn't love it so stopped at KIA of Lansing to see what they had and fresh out of detailing was a very low milage used Sorento not even listed yet. I talked to, Kody he handed me the keys and it was a done deal I had to have it. Kody and Lisa worked very hard and even stayed late that night to secure me a loan with a far better interest rate, going well into the next day but, Lisa did her magic and made it happen for me when I didn't think it was going to. I'm SO happy with my new Sorento and most importantly LOVE it. I'll never stray from KIA of Lansing again they have a lifelong customer in me. I'm just a KIA guy! Thank you SO much to Kody and Lisa!!
thanks you two! -Gary
204 reviews
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oil change
by cjudester on 08/25/2016updated 09/07/2016Had a short wait, the staff was very helpful. The waiting area was very clean and comfortable. Thank You, JudyCar Service for oil change
by Ripleyhs81192 on 08/21/2016updated 09/07/2016I did not have to wait for a long time and the service that was performed on my car was excellent. The service was done within a few hours and I did not have to wait for 3 to 4 hours. They got me right in and out, that is what I like most… about this kia dealership. Also, all the guys in the service department are very, very nice and polite.Great Service Department
by AndreaChe on 08/30/2016Very friendly service. Everyone greeted me with a smile. The service was fast it only took 35 minutes. They didn't charge me for things that didn't need to be done. My service plan called for a tire rotation at this inspection and an… oil change. The only thing my car needed was the oil change so that was all they did and all I was charged for.Kia Soul
by RztLansing on 08/23/2016updated 08/30/2016The sales person (Stacy Alexander) and finance person work very hard to get me the best car and financing I needed and I'm very happy with my new kia soul.Great experience
by Sunnyharg88 on 08/25/2016Kody made everything so easy! He answered all my questions and didn't make me feel pressured. The whole atmosphere was very friendly. Great experience!car repair
by TaraCodde on 08/11/2016updated 08/24/2016The staff at the dealership has always been very nice. I would ask that the dealership provides loaners for customers who live out of town.N/A
by JeffBoyardeee on 08/09/2016updated 08/23/2016The gentleman behind the desk, I believe his name was Michael but I'm not sure, did an excellent job. Jeremy was also great.KIA of Lansing delivers in every way!
by kel1_GrndLdg on 08/19/2016Fantastic customer service! From original purchase, to routine service and finally trade in for upgrade, KIA of Lansing delivers fabulous customer service in all aspects. Wouldn't go anywhere else.Awesome Sauce!
by Micah37 on 08/09/2016They knew what they were talking about. They were actually running around getting me everything I needed. They let me test drive a car for a weekend. Awesome. Mike was by far the best salesman I have ever delt with, and I have talked to a… lot, and he would do a lot to get the vehicle you want. Great environment and great service. Thanks guys. And Thanks Mike.BOB'S SERVICE
by Robert194909 on 07/01/2016updated 08/03/2016convenience speed & cleanliness of my car after the service they explained everything they did and why.All but my service sticker I was happy.My car buying experience
by Pokerman on 07/06/2016updated 08/02/2016The prompt service and excellent work of our salesman Neil was both refreshing and appreciated! He was very knowledgeable and made sure all of our questions were answered.A solid sales experience!
by Michele_2900 on 07/30/2016Jeff was great. He didn't waste my time with a bunch of haggling. Just got right down to the number I needed. Though he had other customers waiting, he took the time to make sure that he game me personalized customer service. Will… definitely give my business to him next time around!Great Service
by Marisa220 on 07/30/2016Friendly and courteous. You guys really looked out for me making sure it was about the customer and not all about making a buck.Friendly & Fast Service.
by SONSHNE on 07/25/2016Ryan Joy was a pleasure to work with. He was very helpful with transitioning me into my new car. I didn't need to spend the whole day there to find out if I was approved or not. I would recommend Kia of Lansing for anyone that is looking… for a new car. Thank you! Ryan Joy :)Great Service
by MZZZhawkins on 06/07/2016updated 06/22/2016I really appreciate how they got me in quickly and the communication throughout the process.The person I spoke with was very helpful.Shuttle service was great and convenient with my schedule.
by BlakeH3485 on 06/01/2016updated 06/13/2016Dropped my 2015 Optima off at lunch, the shuttle service took me back to work and picked me up at the end of the day. Very convenient.Oil change
by Rjmoede on 06/01/2016updated 06/12/2016I had fast, friendly service but the technicians apparently didnt reset my sensors and my display keeps beeping at me. Oh welltammiemoore55
by Tammiemoore16 on 05/27/2016updated 06/07/2016That they didn't lie to you or confuse you, they explained everything to me, if I could or not,o r should or not. They made me feel better about everything because I was so nervous about even getting a new car. Mike Miller was very good to… me and didn't pressure me . Very helpful in every way. I will always deal with him when I return for another car. ;)Oil change and tire rotation
by Heather4042 on 05/22/2016updated 06/07/2016Courteous and quick service without an appointment. Even though I'm femaike, I feel I get treated the same as a male customer.Service Department
by sddrumm on 05/22/2016updated 06/07/2016I only had to wait an half hour for an oil change. Not two to three hours. Very happy with the service department.Thank you!
by Claudia_M on 05/25/2016updated 06/06/2016Not only did they resolve my problem but the glass repair company looked at and pointed out nicks in the windshield and repaired it in the same trip.
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