Kia of Lansing
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Customer Reviews of Kia of Lansing
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KIA of Lansing for life!
by Gary Lehman on 03/02/2024
I just LOVE KIA of Lansing. I bought a KIA Soul about three years ago with the awesome assistance of Kody and their fabulous finance gal, Lisa. I had challenging credit but they got me into a new car. I recently went and test drove a blazer… but just didn't love it so stopped at KIA of Lansing to see what they had and fresh out of detailing was a very low milage used Sorento not even listed yet. I talked to, Kody he handed me the keys and it was a done deal I had to have it. Kody and Lisa worked very hard and even stayed late that night to secure me a loan with a far better interest rate, going well into the next day but, Lisa did her magic and made it happen for me when I didn't think it was going to. I'm SO happy with my new Sorento and most importantly LOVE it. I'll never stray from KIA of Lansing again they have a lifelong customer in me. I'm just a KIA guy! Thank you SO much to Kody and Lisa!!
thanks you two! -Gary
204 reviews
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It's been a wonderful experience
by GingerYang on 10/01/2017updated 10/13/2017The Salesperson Kody Slaght has been wonderful, easy to work with, not pushy, respectful and giving me options. I would highly recommend him to my friends who are looking for a new car.5 Star Service!
by MartyGG on 09/21/2017updated 10/02/2017- Very knowledgeable staff about the cars and the finance of them - Quick and friendly service - Very clean dealership (including the restrooms) - I have leased 3 Kias in a row and all from Kody Slaught - he is a great salesperson but more… importantly he is a wonderful man and I always enjoy working with him. He cares about his work, his family and me! He is truly a joy to be around.Mike is thee BEST
by Shayna33 on 09/20/2017updated 10/02/2017I loved every second of my visit! I felt like family right from the start! Mike was very friendly and went above and beyond to make sure I had thee BEST service possible!!! I felt like I've known him my whole life!! I had to wait for my… vehicle to arrive from Jackson and while I was waiting he kept me company and made sure I was taken care of! He made sure I knew how to operate all my new fun stuff such as Apple Car Play and the data apps with Sirius xm. So cool!! He set up my UVO for me as well! I couldn't ask for a better experience!! I will be sure to send everyone I know to him!! I love my new Sorento!!! Thanks so much Mike, you really made my day!!Kia of Lansing
by Greatluv on 09/07/2017updated 09/26/2017The associates are always professional and kind whenever I enter the facility! They are the only dealer I trust with my vehicle!Awesome
by electra_n on 09/01/2017updated 09/15/2017Awesome experience. This is my second lease and numerous car sales from Skip and Neil. Wonderful and friendly staff. Will definitely return and highly recommend getting my card at the dealership.KIA of Lansing Key Fob Replacement
by Jacobjcamp on 09/13/2017friendly, knowledgable staff, quick service. I came in to replace a lost key fob. They had to order the fob because it was not in stock which is completely fine. It only took a day to come in and got programmed that same day!!Kristi D
by KristiD on 08/20/2017updated 09/12/2017The ease of dropping my vehicle before work and being taken to work by your friendly staff and picked up again after work to pick up my vehicle was nice. Knowing you also checked my tires makes me know you are also interested in my safety.… The only other thing that could have been done to put a bigger smile on my face would have been for them to wash the car and vacuum the mats for me.Quick Service
by Runnerdad on 08/23/2017updated 09/12/2017The staff was personable and the service was quick. I called to set up an appointment and was able to get in immediately. All staff members were kind and easy to work with. I was in and out within about 20 minutes. Awesome!I found a great car!
by Kellymncole on 08/15/2017updated 09/07/2017Emma Tompkins was super helpful! A great, down to earth person. She took what I wanted into account and found the right vehicle for me. She didn't try to pressure me into a vehicle that wasn't right for me like some people at other… dealerships have tried to do.Great Service as always
by Candace14 on 08/10/2017updated 08/23/2017Everyone is very friendly, you feel like they recognize you and are listening to any concerns you might have about your vehicleOil change
by Kvandeventer on 08/06/2017updated 08/23/2017Being treated well and feeling like it's more of a personal experience. The lobby is clean and they have snacks and it just makes time go by really fast while your waiting because it's a comfortable environment.Love them Kia guys!!
by Sandra_webb on 08/16/2017Friendly employees, worked with me and my insurance company.. A all in one repair shop.... fixed a recall while our Kia was there getting others repairsExceptional Service Visit
by Steverino1966 on 08/04/2017updated 08/16/2017Everyone in the service department were professional and easy to work with. My vehicle was repaired in a timely and professional manner.Great Service.
by MGWilson on 08/01/2017updated 08/16/2017I was able to get in and out of the service center within 45 minutes for my oil change. Everyone I spoke with was very friendly and my oil change was priced well.Great
by wmaldonado1966 on 07/26/2017My sales person was wonderful!! Very helpful and knowledgeable. He was amazing and explained everything and how to use all my new features in my KIA Soul. So thank you to him!!!!Visit Kia of lansing
by Cgiraldo on 07/11/2017updated 07/25/2017I was welcomed , the guys at the shop are polite, and efficient. Everyone else inside said hello. Even my car sales person. After 10 months came and say hi .Oil Change (07/22)
by leahsimonemtb1 on 07/23/2017A very friendly, fast and thorough visit. They were up front with their prices, and ensured I drove out of there a satisfied customer!Car Repairs
by Seffernick on 07/08/2017My car always is fixed on the day it is brought in. The service manager will answer any questions asked. I am respected as a customer.Love the Soul!
by Denisee2 on 06/30/2017No pressure, down to earth sales person, Staci! She considered everything I told her and found me the perfect new car...a Kia Soul.Sorento purchase
by Kkonrad on 06/25/2017Neil Miller is awesome. This is my second purchase from him. Plan to be back in future. Thanks for a great experience.Great Service as always
by CHickey2 on 06/20/2017Great Service. Were ready for us on Saturday. Took a lot of time with us and that is the reason we are on Kia number 4, with the 3rd Sportage. We are treated like royalty.
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