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Customer Reviews of Wally Edgar Chevrolet
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13 service reviews
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Fast Service
by Ms Smith on 07/23/2025I scheduled an appointment online, which was straightforward and hassle-free. I took my Equinox in due to a diagnostic alert regarding an exhaust emission problem. Upon my arrival, Mark welcomed me and provided a clear explanation of the… costs associated with the necessary checks. Later that day, he contacted me with details about the issue and the estimated expenses. Within 24 hours, my vehicle was ready for pickup. The repairs are covered by a two-year warranty, and I am very satisfied with the outcome; my car is now running smoothly.Excellent Service
by George O. on 01/05/2025Wally Edgar Chevrolet service department recently performed work on my 2019 Colorado. The truck had quite a few issues. The customer service manager and service technician worked with me to prioritize what to repair. I contacted other… dealerships and auto repair shops to get estimates for the repairs. The cost at Wally Edgar was the lowest amongst all of the shops I contacted. I would highly recommend them to service your vehicle(s).Great customer service!
by Terry G on 04/24/2023Wally Edgar service team did great work to fix my 2021 Chevy Tahoe!an unexpectedly enjoyable experience
by Gerald6 on 04/10/2023The very beautiful Megan was 100% efficient and friendly. The best part of the experienceAmazing!
by Julie B on 05/09/2022Great service and repair on our car. Perfectly paint matched. Flawless. Thank you.Service at Wally Edgar's Chevrolet
by lwatcke on 01/03/2019The power steering function in my 2018 Malibu lease car failed while I was driving on Sat. night. I immediately made an appointment for service for the next Wednesday because of the holidays. I was given a loaner so I didn't have to wait at… the dealership for my repairs to be done. The repairs were completed the same day.Oil change
by Mytamadog on 08/24/2018updated 08/31/2018Was able to get right away and service was done quickly.Oil Change / great service
by TJW7777 on 08/20/2018updated 08/31/2018Had the car in for an oil change and to check the breaks. Made an appointment. Work was quickly done and they kept me informed of the progress. I use a cane to help get around and the service guy br4ought my car right up to me instead of… having me walk to the back lot. Thank you!Thank you for the 5 star review! Have a wonderful day! Hillary Dabbs Customer Experience Manager 248-724-1010 hdabbs@wallyedgar.com
Maintenance
by Dolphiii on 08/10/2018Handled everything in a timely mannerThank you for the 5 star review! Have a wonderful day! Hillary Dabbs Customer Experience Manager 248-724-1010 hdabbs@wallyedgar.com
Awesome experience thanks to Justin.
by michmail1 on 01/22/2018Justin was helpful, respectful and efficient. He squeezed me in and got the job done so quickly. The thing that stood out the most was his attitude; he was so positive, friendly and polite. He made me feel special. I wish all the… service guys everywhere were like that!Thank you for the 5 star review! Have a wonderful day! Hillary Dabbs Customer Experience Manager 248-724-1010 hdabbs@wallyedgar.com
Charged $63 for not fixing or identifying knocking sound
by 0ptions on 04/06/2017Charged me $63 to tell me they think the knocking sound from the drivetrain was a stone in my tire. I've taken my car in here before for warped rotors (wearable item) and a squeaky steering wheel and they fixed both issues for free, but now… charged me for not even finding the issue. If this is how the dealership operates now, I can't see them being in business much longer. The only good thing about this trip is the fixed my leaking water pump (14371 Coolant Leak from the Water Pump) at no charge, rightfully.Hello! We've made a lot of wonderful changes since your visit! Please feel free to stop in and take a look! Have a wonderful day! Hillary Dabbs Customer Experience Manager 248-724-1010 hdabbs@wallyedgar.com
Great Service!
by TammyTaylor on 05/12/2016Excellent Service Department always and excellent cashier! Josie is the best person to see at the end of the service experience because she's so sweet and helpful with a good attitude.Thank you for the 5 star review! Have a wonderful day! Hillary Dabbs Customer Experience Manager 248-724-1010 hdabbs@wallyedgar.com
About our dealership
Amenities
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Thank you for the 5 star review! Have a wonderful day! Hillary Dabbs Customer Experience Manager 248-724-1010 hdabbs@wallyedgar.com
by Hillary Dabbs on 10/31/2019