Wally Edgar Chevrolet
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Charged $63 for not fixing or identifying knocking sound
Written byon 04/06/2017
Charged me $63 to tell me they think the knocking sound from the drivetrain was a stone in my tire. I've taken my car in here before for warped rotors (wearable item) and a squeaky steering wheel and they fixed both issues for free, but now charged me for not even finding the issue. If this is how the dealership operates now, I can't see them being in business much longer. The only good thing about this trip is the fixed my leaking water pump (14371 Coolant Leak from the Water Pump) at no charge, rightfully.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Hillary Dabbs on 10/31/2019
Dealer Response
Hello! We've made a lot of wonderful changes since your visit! Please feel free to stop in and take a look!
Have a wonderful day!
Hillary Dabbs
Customer Experience Manager
248-724-1010
hdabbs@wallyedgar.com
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