Imlay City Ford
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Customer Reviews of Imlay City Ford
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Imlay City Ford
by Srhazlewood on 03/08/2025
Imlay City Ford goes out of their way to provide excellent customer service. They make the car-buying process easy, stress-free, and even enjoyable. Their staff is knowledgeable, friendly, and always willing to answer questions or address… concerns. From the moment you walk in, you feel valued as a customer. I highly recommend Imlay City Ford to anyone looking for a seamless and pleasant car-buying experience.
33 reviews
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Imlay City Ford
by Srhazlewood on 03/08/2025Imlay City Ford goes out of their way to provide excellent customer service. They make the car-buying process easy, stress-free, and even enjoyable. Their staff is knowledgeable, friendly, and always willing to answer questions or address… concerns. From the moment you walk in, you feel valued as a customer. I highly recommend Imlay City Ford to anyone looking for a seamless and pleasant car-buying experience.Mizz
by 1Dragon on 10/22/2024Wonderful people., Great attitude and integrity. Respectful.. I’ll be back and I recommend Imlay Ford to everyone…Amazing customers service
by Dan garlingh on 03/26/2024Found the truck ive been looking for for months. Amazing dealership to work with the employees were great and made the buying process a great experienceOverall very happy
by rmyns14 on 01/21/2024I am overall happy with my purchase. I am slightly disappointed that my truck purchase did not come with a full tank of gas. When I asked my salesperson, I was informed that used cars only come with a half of a tank versus a full tank… with new cars. A full tank would have made my purchasing experience, perfect.Wonderful experience
by DaniWeb518 on 11/27/2023Imlay City Ford is simply the best! Great customer service, superior communication, and wide selection of vehicles. We walked away from our experience with them very satisfied and would highly recommend!Worth the wait
by Sunshine on 02/23/2023After over 9 months waiting the Ford F-350 came in. What a beautiful and amazing truck. I love all the new technology and all the cameras. Looking forward to hauling the fifth wheel camper. The Dealership spent many hours helping me… understand how to use the new truck.F350 Superduty
by AmyStamm on 06/01/2022Great service from all the staff at Imlay City Ford. Painless process to take delivery of our custom built truck and handled all loan paperwork at the dealership.Ted Baker
by TedBaker on 06/19/2017updated 07/05/2017I've been an Imlay City Ford customer for many years - and the reason is simple, good product and excellent service. It just doesn't get any better than that.Always @ Imlay City Ford!!!
by phgiles on 06/16/2017updated 06/29/2017thanks for all your help!! Imlay City Ford has always been the very best choice for our family for sales and service. Whether it's been new car sales or used car sales, we've always felt we were treated like family. Thanks to Paul and… all of the great people at Imlay City Ford!fast service
by slim333 on 06/13/2017very polite and prompt service .it was done sooner then told and under quotePerfect!!!!!
by Victory62 on 11/20/2016updated 12/04/2016Cheri was incredible. She never pushes her costumers, does everythung she can for them, and treats us like family and not just a customer. This is why my family keeps going back to Imlay City Ford and that's why I will!!!A great place to do business
by Msrhiway on 06/23/2016updated 07/07/2016My wife and I have been buying vehicles from Cheri Whelan for 14 years now and we couldn't be happier. Purchasing a vehicle is a big deal and buying from Cheri has made it easy to to do.Typical sale
by LZaranek on 04/09/2016Tim Young has been selling us Ford products for almost 20 Years. He must be doing something right !satisfied
by yzux on 06/10/2015updated 06/22/2015Was taken care of very fast. Professional service and personnel. Courteous and helpful staff. Thanks again Imlay City Ford.Outstanding experience!
by KatherineMerz on 06/17/2015I recently purchased a 2012 Ford Focus from Imlay City Ford and I feel I had the best car buying experience possible! I drove an hour and a half to get to Imlay City Ford from my home and felt it was more than worth it. I appreciated the… sales team being very honest with me on all of the information on the car and the financial department being very accommodating to my budget. I had a positive experience with each and every employee I came into contact with, especially Mike Bruno who really took the time to answer all of my questions and was extremely helpful in all aspects of the car buying process. I look forward to buying all of my future vehicles at Imlay City Ford!oil change
by marge7124 on 06/05/2015updated 06/11/2015Fast, friendly service. In and out in time to golf.Imlay City Ford
by Amie5871 on 06/09/2015I purchased a 2014 Flex, I was very pleased with the staff everyone was pleasant and very helpful. I will recommend Imlay City Ford to everyone I know looking to purchase a vehicle.Oil change
by rjj6113 on 05/30/2015updated 06/08/2015Everything was good. The only concern I had was that it took 2 hours for an oil change and a tire rotation. I didn't think it would take that long.Love Ford
by dnagy9254 on 05/25/2015updated 06/05/2015I bought a Ford Escape & your Staff Jeff Trott was amazing.I also like that I was not pressured in anyway by the young lady that did most of my paperwork. Thank you so muchGreat Service
by gjjager on 05/22/2015Service is always timely with a friendly staff. Kari recognizes me when I arrive and takes excellent care of my vehicle needs.great service, as always
by kferguson3336 on 05/26/2015Had more problems that arose on the way there, service manager was more than understanding with me..so nice!! Thank you again!!
Ford F-150
Ford Escape
Ford F-250 Super Duty
Ford Edge
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