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Customer Reviews of Todd Wenzel Buick GMC

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308 reviews
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  • Recall work

    5 out of 5 starsby Bill D on 03/11/2022

    Some of your questions don't apply as I was only there for a "recall notice" but the service was great and everybody was really nice and the service was done MUCH faster than was predicted.
  • Satisfied

    5 out of 5 starsby Rob on 03/11/2022

    Excellent prompt response and service. Roadside service was great. They took care of everything
  • Great Service

    5 out of 5 starsby Stephanie on 03/10/2022

    My experience was great! Pleasant and helpful employees and service in a timely manner.
  • Oil change and mirror check

    5 out of 5 starsby Nadrina on 03/10/2022

    I went in for an oil check and also, I mentioned that my passenger mirror falls down from time to time. Todd Wendzel checked the mirror for free and gave me an estimate for replacement and repair. Also, being there for less than an hour made me happy. They are all friendly, knowledgeable, expedite and polite. Always a great experience! Highly recommend them.
  • Service Superiora

    5 out of 5 starsby C Bono on 03/09/2022

    NOBODY LIKES TO PAY TOP $ ON CAR REPAIRS! On 2022-3-8 I had a “tricky” repair that required minimal parts, but a lot of labor. Of course I balked at the price; however, I’ve cheaped out before and know from experience that you get what you pay for. So I ponied up and not only did I get a job done well the first time, but I got a 2 year parts and labor warranty, too. I’m elated, but there’s more. I’ve been to a picnic, a rodeo and a county fair and thought I’d seen a lot, but I was totally unprepared for what I experienced when I went to the waiting room. It’s incredible … and the omelet bar was completely over the top. I don’t know how Pierre does it, that was the fluffiest omelet I’ve ever had. I’m taking the wife with me next Wednesday morning for a tune up and I don’t even need one. I don’t know how they do it … ?!!? THE BEST EVER - DAN’S YOUR MAN!
  • TW Review

    4 out of 5 starsby Dave B on 03/09/2022

    I would have liked to be told about the optional/additional insurance before closing.
    • Hello Dave! Thank you for the review and the suggestion. We will keep that in mind! We look forward to working with you again in the future!

      by Todd Wenzel Buick GMC on 03/31/2022

  • Messed up my car and won’t fix it. Asking me to pay 150 dollars

    1 out of 5 starsby Dom Kreiser on 03/09/2022

    Horrible! What kind of mechanic let’s someone take a car messed when. They screwed up my alignment and saw it was screwed up on the computer abs just gave it back to me messed up and won’t do it. Told me I would have to pay even though it was perfect before abs I just got an alignment 3 months ago. Wouldn’t even trust them to do my oil change!
  • My 2020 Buick Enclave

    5 out of 5 starsby Tom Bougie on 03/09/2022

    Dan Tepp in the service department has become a good friend by always thinking of my best interest. He is always looking out for me and reminding me of service updates and what I should to keep my car in the very best running condition.
  • Oil change

    3 out of 5 starsby Chip on 03/08/2022

    Was concerned of check engine light coming on and def gauge reading off. Was told to make another appointment. Def all down side of truck had just washed it. Not good service for spending 80k on a truck
  • Great customer service

    5 out of 5 starsby Tina on 03/08/2022

    Enjoyed how helpful and informed the sales teams was.Always prompt in returning phone calls/texts when I had questions.
    • We are so grateful for your kind words. Thanks for sharing your review with us and the community.

      by Todd Wenzel Buick GMC on 03/14/2022

  • Loving It !!!

    5 out of 5 starsby Bob on 03/07/2022

    Friendly thorough & pleasant .An overall fun experience . We're enjoying the vehicle ,it was surely a good choice for us.
    • Hearing that you had a pleasant experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Todd Wenzel. We look forward to serving you for many years to come!

      by Todd Wenzel Buick GMC on 03/14/2022

  • Greg and Devon did a get job taking care of me.

    5 out of 5 starsby Chris on 03/07/2022

    Greg and Devon made my purchase enjoyable.
    • Thank you for taking the time to write about your experience. It is wonderful to hear that Greg and Devon were able to provide you with the excellent experience we strive to provide all our customers.

      by Todd Wenzel Buick GMC on 03/14/2022

  • Once again, a great experience!

    5 out of 5 starsby Bev on 03/05/2022

    Whenever my car needs service, I call Daniel Tepp at Todd Wenzel and he takes care of everything! If there is anything wrong, he lets me know and follows up to see if it is under warranty or a recall or if there is a valid coupon available. I especially like his ready smile and pleasure attitude. I have always been happy with my service!
  • Slippery Job

    5 out of 5 starsby Tom W on 03/04/2022

    Oil change and tire rotation was done. Waited less than an hour in a very comfortable waiting room with treats. Doesn’t get much better than that.
  • Oil change

    5 out of 5 starsby Dana on 03/04/2022

    The service center is always clean and well maintained. The people are all very nice and friendly and treat you with respect.
  • Over priced

    1 out of 5 starsby Frontline worker on 03/04/2022

    Likes first time for service my vehicle got in service fast dis likes prices was to high for my parts second time service they priced my vehicle two times higher than what my vehicle was worth for parts and service! Never again will I come back
  • New Car - Todd Wenzel

    5 out of 5 starsby Travis H on 12/28/2021

    Had a wonderful experience with Todd Wenzel GMC. Greg Haman was awesome to work with, communicated effectively, was responsive, answered all my questions and was able to get me in the car I wanted. I would recommend to anyone to reach out to Greg and his team.
  • Body shop service

    5 out of 5 starsby VRSchwarz on 05/09/2021

    Pint match is perfect, looks like the factory finish
  • Repair

    3 out of 5 starsby truck1346464 on 03/29/2021

    Service was performed correctly. Customer service could have been more friendly and helpful. The rep did not really seem to take much care for the overall questions or concerns that I had.
  • Great Service

    5 out of 5 starsby Richard on 02/04/2021

    Great service and great prices
  • Dealership

    5 out of 5 starsby Brandow on 09/01/2020

    Very helpful and knowledgeable about the products.

About our dealership
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service