Fox Ford
Customer Reviews of Fox Ford
Review type:
Great experience with Fox
Normal
by Rachel on 11/03/2022Quick and easyThank you for this amazing review Rachel! We really appreciate your business and we are glad to hear that our team provided you with the customer service you deserve. Sincerely, Steve Winters, GM, swinters@foxmotors.com
D. C.
by Daniel on 11/01/2022Efficient and quickDaniel, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Steve Winters, GM, swinters@foxmotors.com
New car purchase
by Radar on 10/31/2022low pressure and friendly sale person. Liked the delivery of our vehicle to our home since we could not pick it up in person.Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Winterization of 2022 Ford Escape
by Lorrie on 10/30/2022Kevin Oxton informed me of the progress and when to expect the maintenance would be complete. He offered to store my tires for the season.Thank you for taking the time to write this review, Lorrie. We are pleased to hear that Kevin was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Excellent salesperson
by Beverly on 10/29/2022Jeff was excellent to work with. He made the process of purchasing my car easy to understand. He made sure I understood the features on my new car and encouraged me to contact him if I had further questions.Thank you for your great review, Beverly! We're glad to have Jeff on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steve Winters, GM, swinters@foxmotors.com
6 years of good service.
by Justin on 10/27/2022I never feel pressured at the dealership. Thing are the way they are. Information is plainly presented. Yes, they have upsells//addons like every other dealer. But they don't play the games I see from other dealerships by forcing you to buy… extras.We really appreciate your feedback, Justin. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Fox Ford's Personal Service
by Rebecca on 10/21/2022Personal attention (offering a beverage while I waited). Salesperson going with me to do the financial part. Salesperson stopping by my house to exchange license plates.Thank you for taking the time to write about your experience with us, Rebecca! We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy to hear that our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Recall
by Lorin on 10/20/2022Quick and easy!Thank you for this amazing review! We really appreciate your business. Sincerely, Brad Hemingway, GM, bhemingway@foxmotors.com
Great vehicle, even better service!
by Ashlee on 10/20/2022No matter who I talked with they were informed, excited to help me, and weren't pushy in any way.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Brad Hemingway, GM, bhemingway@foxmotors.com
My review of Fox Ford
by Bob on 10/19/20221. I dropped off the car, had some coffee (thank you for the return of coffee), a short time later my car was done, I paid and went home. No problems anywhere - the car, the people, the coffee, everything was good!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brad Hemingway, GM, bhemingway@foxmotors.com
The Best in the biz
by Teresa on 10/18/2022Greeted with a smile and thorough explanation of the issue with my Ford EcoSport by Kevin Oxton in the Express Service. Resolved the issue promptly Thank you Kevin!Hi Teresa, and thanks for the great feedback! We're very happy that Kevin was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Excellent dealer experience
by Kevin on 10/16/2022We have a good long term relationship with ours salesman Austin. He knows us and really tries to accommodate our needs. We have a good relationship with the dealership team as a whole and enjoy the smoothness of the buying processThank you so much for your feedback as well as your loyalty, Kevin. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Fox Ford Good To Go Service
by Robert on 10/14/2022Service is always timely, professional and accurate.Robert, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Excellent experience.
by Keith on 10/14/2022Pete was amazing from start to finish. Straight forward and simple.Keith, we loved reading this review! Happy customers are our aim, and it appears Pete really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Replacement of recalled part and oil change
by Jenn on 10/12/2022Excellent communication from the start. Fast service. Comfortable waiting area. Clear about expected costs.Jenn, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Good Se3rvice
by RSmith on 10/07/2022On time fair price good work. Tom Wheeler is excellentThanks for the great feedback! We're very happy that Tom was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Fox Mazda car sale
by George on 10/05/2022Professional and very clear in all communications. Felt very comfortable talking with everyone. Explained all steps thoroughly.George, we are so glad we could take care of all of your needs at Fox Mazda. Thank you for giving this feedback; we will be sure to share it with the team! Best, Brad Hemingway, GM, bhemingway@foxmotors.com
Keep up the good job!
by Tammy on 10/02/2022Fast service, friendly service and they don’t try to upsell you.Tammy, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Steve Winters, GM, swinters@foxmotors.com
A great place to do business with!
by Mark on 09/30/2022Ease of appointment, quality of service, friendly atmosphere.Mark, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Quality service again
by Dominick on 09/29/2022It was quiet, the work was completed quickly, and the representative was great!Dominick, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Steve Winters, GM, swinters@foxmotors.com
2021 Explorer Service
by James on 09/27/2022Working with Sid Lynn is great. He is provessional, knowledgeable and always goes the extra mile. The techs always fix it right the first time. I appreciate the fantastic service.James, we are pleased to hear that you had an excellent experience with Sid and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Thank you for this amazing review and shout-outs for both Mike and Dillan! We really appreciate your business, Michael. Sincerely, Steve Winters, GM, swinters@foxmotors.com
by Fox Ford Mazda on 09/29/2023