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Fox Ford

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Customer Reviews of Fox Ford

5.0
Overall Rating
4.95 out of 5 stars(1058)
Recommend: Yes (188) No (3)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great experience with Fox

by Michael on 09/28/2023

Mike and Dillan were so easy to work with! The whole atmosphere at Fox was inviting and comfortable. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1058 Reviews
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5 out of 5 starssales Rating

Great experience with Fox

by Michael on 09/28/2023

Mike and Dillan were so easy to work with! The whole atmosphere at Fox was inviting and comfortable. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Fox rocks!

by Frank on 09/23/2023

Scott in service was extremely helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Amazing Service - Would Recommend!

by JustAGuy on 09/15/2023

Very easy to drop off car for service. Everyone made sure all questions were answered and the process was seamless.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

A team that I can trust! Thank you!

by Dominique on 09/15/2023

John in the service department is always great to work with. He shows concern, and is very helpful and honest. I know that when I bring my vehicle in for any service or repairs that he and Bryan will take care of it. They made me proud to drive a Ford. Now in my hunt to find a newer Vehicle I am only interested in a Ford because I know when it needs a service, I have a service provider I can count on. Thank you John and Bryan for all of your knowledge, help, and kindness!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

C. Smith Expedition

by Cory on 09/08/2023

John and Dennis did a great job communicating what was happening and what they planned to do with the vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Customer Car

by JudyC on 09/08/2023

What's not to like? Both the staff and service at Fox Mazda is exceptional. I felt very welcome and taken care of.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Another great visit

by Richard on 09/08/2023

Get in & get out in a short time with your car serviced & checked out. Coffee is great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starsservice Rating

Amazing

by GM on 09/08/2023

The communication - totally amazing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Mike is AMAZING! Dilan was a great sales manager:)

by Elizabeth on 08/30/2023

I really liked that you guys got straight to the point with pricing and didn’t try and hide any hidden fees. I appreciated giving the total with no add one and waited to talk about the warranties after papers were signed to give the buyer an option rather than negotiating the price. It was a very simple and fast process which was much appreciated! I also really enjoyed the high amount of communication. It made my life easier hearing back updates rather than me trying to reach out.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Efficient and Helpful

by Helen on 08/29/2023

As always they were efficient and explained everything clearly. The folks at Fox Ford are always pleasant and never act like they’re doing you a favor to wait on you -unlike so many businesses nowadays. This is one of the many reasons I’ve been a repeat customer since 1997.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Scott is awesome

by Ryan on 08/26/2023

Fast service and great communication

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Extremely satisfied

by Jeff on 08/20/2023

Everything! The service advisor was friendly and courteous. The mechanics were friendly and very thorough.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Efficient and Communicative

by April on 08/11/2023

It was fast and easy. The staff were communicative and friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Quick and Excellant Service

by TommyW on 08/10/2023

Service on my 2016 Fusion has always been with Fox. Top notch outfit to deal with. Every Fox emplyee, and I mean EVERY Fox emplyee, I talked with was very poiite, courteous and professional. Now I have to come up with a plan on how I can swing getting one of those new Mustangs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Meets and exceeds expectations

by Carl on 08/02/2023

Consistent friendly and great service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

First oil change

by Timothy on 07/21/2023

Easy and friendly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

TX Bound JGC

by Mark on 07/15/2023

Prompt response to my initial inquiry, very supportive through the vehicle evaluation and closing processes. Sales person Goose Gosselin was very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Mazda CX-50.

by Ali on 07/14/2023

The team was very friendly and professional. they were on top during the communication and the sale process. Mike was exceptional

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service Review

by Owen on 07/13/2023

I liked that the service representative did everything he could to make my experience great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Car Service

by Cheri on 07/12/2023

The service manager was outstanding. He went above and beyond my expectations. There was a car in the bay when I arrived so I went in to ask if I should leave the car there or wait until the other car was pulled up. He said it was too hot for me to wait outside. So he took my key and said he would take care of it. He came over and sat with me to have me sign the estimate cost paperwork. Then he asked if I would like him to get me water or coffee. When the service was completed, he walked me to my car and opened the door for me. He also explained the checks they had done on my car. I could go on, but I think you get the idea. Super impressed!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great customer service!

by Jamie on 07/12/2023

Kevin was very nice and informative, and I enjoy your waiting area and the electronic correspondence with of what’s happening with my vehicle and being able to choose the services from my phone.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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