Fox Ford
Customer Reviews of Fox Ford
Review type:
Great experience with Fox
2005 Ford F-150 FX4
by Greg on 10/28/2020Marilyn she was very helpful and not pushy.Thank you for your great review, Greg! We're glad to have Marilyn on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Steve Winters, GM, swinters@foxmotors.com
My Fox Ford Mazda experience in Grand Rapids, MI
by Joseph on 10/28/2020I highly recommend Fox Motors. My family has acquired five Mazdas in seven years from Dave Corp. Best of the Best. The Ford Service has been Awesome the entire time. My last service advisor was Leon. Outstanding individual. Maintains the… professionalism I’ve come to expect from the Fox Service Department.We really appreciate your feedback, Joseph. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Thank you, Steve Winters, GM, swinters@foxmotors.com
The best experience!
by Samantha on 10/25/2020Mike went above and beyond to help me find my first brand new car. From picking one out in the lot to signing for it, Mike answered every question I had, explained terms and conditions to me, and helped me have the best experience. I would… definitely recommend Mike Schwartz and the rest of the team at Fox Ford to find the best suited vehicles for others.Samantha, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Mike went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Regards, Steve Winters, GM, swinters@foxmotors.com
Service to car
by Terrence on 10/16/2020You were able to find a issue with my car and fixed it at a good price...Terrence, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Steve Winters, GM, swinters@foxmotors.com
Fast Service...Even During Covid!!!
by Allen on 10/04/2020The service was very quick, and the estimate time of completion was right on, which isn’t always the case with car repairs. You guys are doing awesome.Allen, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Steve Winters, GM, swinters@foxmotors.com
Oil change
by Maggie on 10/02/2020The greeter/initial man who always checks you in and out is always SO kind. I always feel like I can trust the mechanics recommendations and am not being sold extra things.Thank you so much for your excellent input, Maggie! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with. Best regards, Steve Winters, GM, swinters@foxmotors.com
Oil change service
by Daniel on 10/01/2020Good service. Nice service techDaniel, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Steve Winters, GM, swinters@foxmotors.com
Great place to purchase a vehicle!
by Patricia on 09/27/2020The people were super friendly. The selection of vehicles. They made the process very simple. My favorite part was the no pressure sale.Patricia, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Steve Winters, GM, swinters@foxmotors.com
Fox motor
by Toni on 09/27/2020No pressure salesWe appreciate the kind words, Toni. We look forward to seeing you again in the future! Take care, Steve Winters, GM, swinters@foxmotors.com
Best Experience
by Christene on 09/26/2020Awesome team! Dave was friendly, professional, and relatable. Brad and Shelby were helpful throughout the transaction and Nico was patient and thorough. This was the best car buying experience I have ever had.Christene, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best regards, Steve Winters, GM, swinters@foxmotors.com
Fox Mazda is superb.
by Richard on 09/26/2020Orlando and Sopha were a pleasure to consult with, and genuinely friendly. The repairs done to my vehicle were done in a very timely manner, and the improvement was immediately noticeable.Thanks for your outstanding review, Richard! I'm very happy to hear that Orlando and Sophia were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thanks again, Steve Winters, GM, swinters@foxmotors.com
Responsive and great to work with!
by Suzanne on 09/20/2020They were extremely responsive to my initial email contacts. Treated me with respect (as a woman, many times I don't get that with large purchases). And Will was wonderful to work with - very patient with my questions.Suzanne, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Steve Winters, GM, swinters@foxmotors.com
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by Dolores on 09/19/2020Have been taking my 2016 Fusion there since I purchased. Never have had a complaint. Everyone very pleasant and do their job well.We really appreciate your feedback, Dolores. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. All the best, Steve Winters, GM, swinters@foxmotors.com
Good experience
by Pete on 09/16/2020No pressure. Questions answered promptly and follow up.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Steve Winters, GM, swinters@foxmotors.com
Recent service appt.
by Mary on 09/14/2020Came in for The Works, had an appt. Took longer than I was told it would when I made the appt., but all in all I was satisfied. Service writer was great and did apologize for the extended wait time.Mary, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! All the best, Steve Winters, GM, swinters@foxmotors.com
Great service
by Fldolphinguy on 09/02/2020Will was very easy to work with. He is professional and very nice.Thank you for your great review! We're glad to have Will on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Steve Winters, GM, swinters@foxmotors.com
Excellent
by David on 08/27/2020Austin Sherman was excellent. Listened to our needs in finding the perfect vehicle to fit our needs.We really appreciate your feedback, David. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Steve Winters, GM, swinters@foxmotors.com
Great job
by Sharon on 08/27/2020Keith was very helpful. He listened and helped us find the right car for us. We would come back again and work with him without reservation.Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Steve Winters, GM, swinters@foxmotors.com
Mr.
by Joseph on 08/25/2020Everything went as explained & timeley.Thanks for the kudos, Joseph. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Steve Winters, GM, swinters@foxmotors.com
Vehicle service at Fox Ford
by Dave on 08/13/2020The Service Manager I dealt with, Mr John Wheeler, was so impressive, being very knowledgeable, and extremely responsive and personable. He imparted in me an welcome sense of confidence that things would get done right. Mr John Wheeler made… my over all experience of having my truck serviced at Fox Ford a truly positive one!Hi Dave, and thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, Steve Winters, GM, swinters@foxmotors.com
Oil change appt.
by Jeff on 08/12/2020Quick and easy.We appreciate the kind words, Jeff. We look forward to seeing you again in the future! Take care, Steve Winters, GM, swinters@foxmotors.com
Thank you for this amazing review and shout-outs for both Mike and Dillan! We really appreciate your business, Michael. Sincerely, Steve Winters, GM, swinters@foxmotors.com
by Fox Ford Mazda on 09/29/2023