Fox Ford
Customer Reviews of Fox Ford
Review type:
Great experience with Fox
Oil change
by Barry on 02/19/2021Fastest and best oil change experience yet.Barry, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Steve Winters, GM, swinters@foxmotors.com
Excellent experience
by Brooke on 02/13/2021updated 02/19/2021Keith was extremely helpful with the buying process and a great salesman to work with and made it enjoyable. Would highly recommend friends and family to visit him to get their next vehicle.Thank you for your great review, Brooke! We're glad to have Keith on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Steve Winters, GM, swinters@foxmotors.com
Oil Change/Tire Rotation
by Jeff on 02/18/2021Quick and easy like always.We appreciate you for letting others know about your experience, Jeff! If you ever need anything in the future, please don't hesitate to let us know. Take care, Steve Winters, GM, swinters@foxmotors.com
Service
by Michael on 02/11/2021updated 02/18/2021COVID free, professional, quick.Michael, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Steve Winters, GM, swinters@foxmotors.com
15,000 Mile Check with Oil Change went smoothly.
by Brian on 02/14/2021Making appointment was easy. Team ready for me at my appointment time. In and out quick.Brian, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Steve Winters, GM, swinters@foxmotors.com
Great service
by Carter on 02/13/2021Sid has always been honest and very helpful with my vehicle service needs for many, many years. I know i can count on him to take good care of me.Carter, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Sid does for Fox Ford Mazda and our customers. Hope to see you again soon! Best, Steve Winters, GM, swinters@foxmotors.com
Honest & not pushy
by Brad on 02/12/2021They were very honest about what needed fixing/replacing & not pushy to get it all fixed that day.Brad, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Steve Winters, GM, swinters@foxmotors.com
Oil Change
by Jennifer on 02/10/2021Friendly staff and I loved the new facility!Jennifer, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Steve Winters, GM, swinters@foxmotors.com
Wonderful experience
by M on 02/03/2021updated 02/10/2021Everyone was knowledgeable, not pushy, gave good pricing, patient, worked well with my needs, and gave great explanations to my questions.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with services in the future, please let us know. Best, Steve Winters, GM, swinters@foxmotors.com
Small Business Owner
by Dennis on 02/01/2021updated 02/08/2021Treated like family both from Sid and Billy. Always done when promised on work done and everything is explained. DennisThank you for taking the time to write this review, Dennis. We are pleased to hear that Sid and Billy were able to provide an efficient and overall positive experience. We look forward to working with you again! Best, Steve Winters, GM, swinters@foxmotors.com
Wonderful experience!
by Donna on 01/31/2021updated 02/08/2021From scheduling the appointment to drop off, a loaner vehicle, and the service itself, this was by far my most pleasant experience at a dealership service center EVER!Donna, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Best, Steve Winters, GM, swinters@foxmotors.com
Great Service.
by Stanley on 02/05/2021Scott keep me well informend.Thanks for your awesome review, Stanley! We're very happy to hear that Scott was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Steve Winters, GM, swinters@foxmotors.com
Rick W
by Rick on 01/30/2021updated 02/05/2021From my first email inquiry, Marilyn was fantastic! She went out of her way to work things out so that we could see and test drive the vehicle. Once we decided to purchase the vehicle, the financial gentleman was excellent and another… worker, Stephen was very welcoming, friendly and courteous! Overall, it was a great experience!!! The icing on the cake is we love the van!!! Thank you so very much for great customer service!!!Thank you so much for taking the time to share your feedback with us, Rick! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Steve Winters, GM, swinters@foxmotors.com
Great service!
by Marybeth on 02/04/2021It was efficient, clean, friendly.Thank you for the great review, Marybeth. Please come visit us if you need anything else, be it service or sales. Best, Steve Winters, GM, swinters@foxmotors.com
Great Service/Experienece
by Lindsay on 02/03/2021Great service, Bill was very engaged and listened to what we wanted/needed. He made time for us to go over financials and our concerns which definitely eased our minds purchasing a brand new vehicle.Thank you for your great review, Lindsay! We're glad to have Bill on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Steve Winters, GM, swinters@foxmotors.com
regular maintenance trip
by Joseph on 01/27/2021updated 02/03/2021once I was able to speak with a real person, they were all very friendly and helpfulThank you for leaving us this great review, Joseph! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Steve Winters, GM, swinters@foxmotors.com
Recent service visit
by Ryan on 01/27/2021updated 02/03/2021The service manager was professional and friendly. The staff was professional and I was in and out. Everyone took extra time to sanitize everything.Ryan, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Steve Winters, GM, swinters@foxmotors.com
Fox Ford Mazda
by Emma on 02/01/2021I liked how easy and convenient the entire process was; test driving, paper work, purchasing. The workers were also very friendly and accomodating.Thank you so much for taking the time to share your feedback with us, Emma! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Steve Winters, GM, swinters@foxmotors.com
Car Repair
by Sharon on 01/29/2021Will took good care of us and kept me informed. It was especially good as the warranty covered the repairs and we had a loaner which was great.Hi Sharon, and thanks for the great feedback! We're very happy that Will was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Steve Winters, GM, swinters@foxmotors.com
Great experience
by Edwin on 01/21/2021updated 01/28/2021Great facilities, fast service plus keep us up to date with the progress of the repairs.We appreciate your marvelous feedback, Edwin. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Steve Winters, GM, swinters@foxmotors.com
Customer
by Camille on 01/21/2021updated 01/28/2021Very helpful ,nice people, clean environment, just a excellent jobThanks for the kudos, Camille. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Steve Winters, GM, swinters@foxmotors.com
Thanks for the kudos, Camille. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Steve Winters, GM, swinters@foxmotors.com
Thank you for this amazing review and shout-outs for both Mike and Dillan! We really appreciate your business, Michael. Sincerely, Steve Winters, GM, swinters@foxmotors.com
by Fox Ford Mazda on 09/29/2023