Fox Ford
Customer Reviews of Fox Ford
Review type:
Great experience with Fox
Car Buying
by Chloe on 07/07/2023It was low key/relaxing because I got help when I needed it and had the freedom to look around on my own.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Flexible Timing and Fast Repairs. Thirty year customer.
by John_B on 07/07/2023They were able to squeeze me in to their service schedule a week and a half early so that an upcoming trip was possible and they accomplished the diagnosis and repair all in one day.It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Great dealership
by Chris on 07/01/2023I've leased 15 vehicles from another dealership over the last 20 plus years. I have never had the general manager come out and meet me. Before we even decided to buy Brad came out and said hi and thanks for coming in. It was a smooth… experience all around. Everyone was great and Apaya is awesome.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brad Hemingway, GM, bhemingway@foxmotors.com
Excellent Service
by James on 07/01/2023Purchased my lease.Doug Post led me through the process without pressing me to buy other products.They we’re offered,not pressured.I was in and out in 15 minutes.Thank You ,DougThank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Brad Hemingway, GM, bhemingway@foxmotors.com
Great service
by Richard on 06/30/2023Great staff. Fast great service.Thank you for this amazing review, Richard! We really appreciate your business here at Fox Ford Mazda. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Searching for a used car.
by Mae on 06/26/2023The attention to my needs and friendly faces. Listening to my concerns and willing to reach out to assist with my insurance and coverage for the car.We appreciate you for letting others know about your experience, Mae! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steve Winters, GM, swinters@foxmotors.com
New Mazda
by Lisa on 06/25/2023Mike Doorn was very helpful and explained the options well. Prompt response time.Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Efficient scheduling by Sara and great customer service
by Thomas on 06/25/2023Since I live 40 miles away from Fox Mazda, I like the ability to schedule an appointment knowing that my car will be serviced on time, when I get there.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Fast, friendly, fairly priced
by Alison on 06/24/2023Easy to schedule, easy in, easy out. Even though it was a busy afternoon, we didn’t have to wait a terribly long time. The staff were friendly and knowledgeable. Our first oil change for our new car was free but we got the pricing schedule… and everything is very fairly priced - especially for taking it to a dealership.It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Steve Winters, GM, swinters@foxmotors.com
The Fast & The Friendly
by Bryan on 06/24/2023Very friendly staff and fast service.Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Mazda, we value our customers and we look forward to seeing you down the road. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Thorough evaluation
by Todd on 06/23/2023Thorough evaluation. I drive away knowing everything is taken care of. John Wheeler: kept us informed and explained everything completely. Appreciated the coffee and the snacks. With many people waiting there still was plenty of room.We appreciate you for letting others know about your experience, Todd! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Service
by Dale on 06/22/2023Knowledge and Friendliness of the staff.Thank you for this amazing review, Dale! We really appreciate your business. Sincerely, Steve Winters, GM, swinters@foxmotors.com
I have been very impressed with Fox Ford's service.
by Chad on 06/22/2023Will is a fantastic service writer. He doesn't blow off or dismiss customer questions and welcomes any questions I had. I was kept updated really well also.We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Fox Ford Mazda, we value our customers and we look forward to seeing you on your next visit. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Great business
by Kayla on 06/21/2023Everybody was so kind and made you feel comfortable. They made you feel like you were their friend and not there to just 'make a sale'. Everyone was willing to help others out, really focusing on team work.Kayla, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Ford Mazda! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Oil change
by Deborah on 06/17/2023Always quick and great communication.Thank you for this amazing review, Deborah! We really appreciate your business. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Oil change
by Lisa on 06/17/2023Friendly, quick and thoroughLisa, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Ford Mazda! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Steve Winters, GM, swinters@foxmotors.com
My Mazda Miata serviced at Fox Mazda
by Tj on 06/17/2023I had a 10,000 mile inspection and an oil change on my Miata on Thursday July 15th at Fox Mazda on 29th street. The Service Advisor, Jerry, was friendly and knowledgeable. He was very helpful in answering my questions and offering advice… regarding my Mazda.It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Fox Ford Service
by Joseph on 06/14/2023Great Service Advisor. Greeted promptly. Answered my questions. Agreed to my requests.It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Great sales team!
by Kelly on 06/14/2023Apaya was easy to work with and very accommodating. Dilan was delightful! The whole sales team was superb! All round, a terrific experience!We love hearing about customers that have a terrific experience at Fox Ford Mazda. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Fox Mazda
by Kimberly on 06/11/2023A friendly and comfortable atmosphere. The sales, finance, and maintenance staff were great! We will buy future cars here again.We appreciate you for letting others know about your experience, Kimberly! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Quick and Easy
by Chris on 06/09/2023additional work identified and costs providedThank you for this amazing review, Chris! We really appreciate your business. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Thank you for this amazing review and shout-outs for both Mike and Dillan! We really appreciate your business, Michael. Sincerely, Steve Winters, GM, swinters@foxmotors.com
by Fox Ford Mazda on 09/29/2023