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Fox Ford

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Customer Reviews of Fox Ford

5.0
Overall Rating
4.96 out of 5 stars(1058)
Recommend: Yes (204) No (3)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great experience with Fox

by Michael on 09/28/2023

Mike and Dillan were so easy to work with! The whole atmosphere at Fox was inviting and comfortable. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1058 Reviews
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5 out of 5 starsservice Rating

Flexible Timing and Fast Repairs. Thirty year customer.

by John_B on 07/07/2023

They were able to squeeze me in to their service schedule a week and a half early so that an upcoming trip was possible and they accomplished the diagnosis and repair all in one day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Car Buying

by Chloe on 07/07/2023

It was low key/relaxing because I got help when I needed it and had the freedom to look around on my own.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great dealership

by Chris on 07/01/2023

I've leased 15 vehicles from another dealership over the last 20 plus years. I have never had the general manager come out and meet me. Before we even decided to buy Brad came out and said hi and thanks for coming in. It was a smooth experience all around. Everyone was great and Apaya is awesome.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Service

by James on 07/01/2023

Purchased my lease.Doug Post led me through the process without pressing me to buy other products.They we’re offered,not pressured.I was in and out in 15 minutes.Thank You ,Doug

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Richard on 06/30/2023

Great staff. Fast great service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Searching for a used car.

by Mae on 06/26/2023

The attention to my needs and friendly faces. Listening to my concerns and willing to reach out to assist with my insurance and coverage for the car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Mazda

by Lisa on 06/25/2023

Mike Doorn was very helpful and explained the options well. Prompt response time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Efficient scheduling by Sara and great customer service

by Thomas on 06/25/2023

Since I live 40 miles away from Fox Mazda, I like the ability to schedule an appointment knowing that my car will be serviced on time, when I get there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Fast, friendly, fairly priced

by Alison on 06/24/2023

Easy to schedule, easy in, easy out. Even though it was a busy afternoon, we didn’t have to wait a terribly long time. The staff were friendly and knowledgeable. Our first oil change for our new car was free but we got the pricing schedule and everything is very fairly priced - especially for taking it to a dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

The Fast & The Friendly

by Bryan on 06/24/2023

Very friendly staff and fast service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starsservice Rating

Thorough evaluation

by Todd on 06/23/2023

Thorough evaluation. I drive away knowing everything is taken care of. John Wheeler: kept us informed and explained everything completely. Appreciated the coffee and the snacks. With many people waiting there still was plenty of room.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by Dale on 06/22/2023

Knowledge and Friendliness of the staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

I have been very impressed with Fox Ford's service.

by Chad on 06/22/2023

Will is a fantastic service writer. He doesn't blow off or dismiss customer questions and welcomes any questions I had. I was kept updated really well also.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great business

by Kayla on 06/21/2023

Everybody was so kind and made you feel comfortable. They made you feel like you were their friend and not there to just 'make a sale'. Everyone was willing to help others out, really focusing on team work.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change

by Lisa on 06/17/2023

Friendly, quick and thorough

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change

by Deborah on 06/17/2023

Always quick and great communication.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

My Mazda Miata serviced at Fox Mazda

by Tj on 06/17/2023

I had a 10,000 mile inspection and an oil change on my Miata on Thursday July 15th at Fox Mazda on 29th street. The Service Advisor, Jerry, was friendly and knowledgeable. He was very helpful in answering my questions and offering advice regarding my Mazda.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Fox Ford Service

by Joseph on 06/14/2023

Great Service Advisor. Greeted promptly. Answered my questions. Agreed to my requests.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great sales team!

by Kelly on 06/14/2023

Apaya was easy to work with and very accommodating. Dilan was delightful! The whole sales team was superb! All round, a terrific experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Fox Mazda

by Kimberly on 06/11/2023

A friendly and comfortable atmosphere. The sales, finance, and maintenance staff were great! We will buy future cars here again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Quick and Easy

by Chris on 06/09/2023

additional work identified and costs provided

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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