Fox Ford
Customer Reviews of Fox Ford
Review type:
Great experience with Fox
Friendly and quick
by Pkd on 08/22/2021Everyone was friendly, they offered me water and offered a car wash AFTER my service.Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Steve Winters, GM, swinters@foxmotors.com
Ford Fusion
by Robert on 08/20/2021Not stressed into buying this vehicleRobert, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Steve Winters, GM, swinters@foxmotors.com
Oil change
by Deborah on 08/20/2021Kevin and the rest of the crew are always looking out for your best interest.Thank you so much for the nice review, Deborah! We really appreciate this feedback and I'll be certain to share your compliments with Kevin and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Steve Winters, GM, swinters@foxmotors.com
Great Service at Fox Ford
by Mike on 08/19/2021Fast competent service. Courteous and personable employees. Super easy check-in and check-out.Mike, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Steve Winters, GM, swinters@foxmotors.com
Timely & effective service
by Kayla on 08/19/2021Was there for an oil change and casual maintenance check. The services performed were well completed & I enjoyed the complimentary waiting area. Customers need to understand that they aren’t the only ones being serviced; have some patience… and plan your time efficiently. Satisfied with my experience.Kayla, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Steve Winters, GM, swinters@foxmotors.com
1991 Miata
by Branden on 08/17/2021From Kaylee and her office mate to Matthew our salesman. All around it was a great experience buying a car from here. Everyone was very nice and understanding and Matthew went above and beyond to make sure I was as informed and prepared as… he could. I live 3 hours away and he worked passed business hours to take care of my concerns.Thank you so much for the nice review, Branden! We really appreciate this feedback and I'll be certain to share your compliments with Kaylee, Matthew, and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Steve Winters, GM, swinters@foxmotors.com
Work performed on my Ford at Fox Ford, Service Advisor John Wheeler.
by Joyce on 08/13/2021Everything. Trust John Wheeler to advise us for the best for our Ford.Thanks for your outstanding review, Joyce! I'm very happy to hear that John was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Steve Winters, GM, swinters@foxmotors.com
Service visit
by Timothy on 08/12/2021great service advisor, good communicationWe appreciate the kind words, Timothy. We look forward to seeing you again in the future! Best, Steve Winters, GM, swinters@foxmotors.com
customer
by Harold on 08/12/2021Friendly, professional serviceHarold, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Steve Winters, GM, swinters@foxmotors.com
Great experience
by Rebecca on 08/11/2021Everyone was really helpful. I liked getting the text updates and the estimator tool. It was really clear what work needed to be done and what the cost would be. The person helping us, Will, was really helpful and professional!Thanks for your outstanding review, Rebecca! I'm very happy to hear that Will was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Steve Winters, GM, swinters@foxmotors.com
Great experience!
by Brian on 08/09/2021Found the perfect truck for myself at a very fair price. They went beyond great service for me as I am out of state and helped me get my truck to me in a timely mannerBrian, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Steve Winters, GM, swinters@foxmotors.com
Outstanding service and communication
by Ray on 08/07/2021From the call to make an appointment, drop off the car and the up to date progress text messages everything to absolutely first class. The communication from Craig was fantastic and we were never left wondering what was happening. Parts… needed to be repaired/ordered and we were constantly kept informed. The repairs were made and everything is working perfectly. The investigation and trouble shooting were first class and really reflects on the quality of the technician's performing the work. The faulty gas gauge cost were covered in the purchase and we could not be more pleased. This entire process shows the total professionalism of everyone working together to provide great service to the customers. A job extremely well done. Thank you.Your compliments and kind words mean so much to us and our team, Ray! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Steve Winters, GM, swinters@foxmotors.com
Great service
by David on 08/06/2021Service Advisor, Craig went out of his way to be sure I got the car back when I needed it.Hi David, and thanks for the great feedback! We're very happy that Craig was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Steve Winters, GM, swinters@foxmotors.com
Excellent service department!
by Laurie on 08/05/2021Will discuss a great job keeping me in the loop. One of the salesman answered my questions about the new Bronco while I waited.Thanks for the kudos, Laurie! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Steve Winters, GM, swinters@foxmotors.com
Great Service
by Mary on 08/02/2021Punctual, professional and courteous serviceThanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Steve Winters, GM, swinters@foxmotors.com
Good job.
by Jaysin on 08/02/2021Quick service.Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Steve Winters, GM, swinters@foxmotors.com
Buyer
by Kay on 08/01/2021Knowledgeable. Friendly. Not pushyWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Steve Winters, GM, swinters@foxmotors.com
Great Estimator
by Michael on 07/23/2021The best part about my experience was working with Mike G. He was the one that kept me up to date and provided some great advice on keeping my car clean! Thank you for that.Thank you for your great review, Michael! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Steve Winters, GM, swinters@foxmotors.com
Jennifer Johnson
by Jennifer on 07/23/2021I was helped immediately when I brought my car in. I got a detailed report on what was done. Any and all of my questions were answered.Jennifer, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Steve Winters, GM, swinters@foxmotors.com
Oil change
by Gregory on 07/23/2021Simple process- very communicativeWe appreciate the kind words, Gregory. We look forward to seeing you again in the future! Best, Steve Winters, GM, swinters@foxmotors.com
Great Experience
by Laura on 07/18/2021The friendly, professional staff worked quickly to get us the car we wanted.Thank you for your review and business as a customer, Laura. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Steve Winters, GM, swinters@foxmotors.com
Thank you for this amazing review and shout-outs for both Mike and Dillan! We really appreciate your business, Michael. Sincerely, Steve Winters, GM, swinters@foxmotors.com
by Fox Ford Mazda on 09/29/2023